1

Case Management Assistant Jobs in Portage, WI (NOW HIRING)

As an RN Case Manager, you will play a critical role in making our patients' final days, weeks, and ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

next page

Showing results 1-20

Case Management Assistant information

See Portage, WI salary details

$14

$22

$31

How much do case management assistant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for case management assistant in Portage, WI is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $26.06 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.

What are the most commonly searched types of Case Management jobs in Portage, WI?

The most popular types of Case Management jobs in Portage, WI are:

What job categories do people searching Case Management Assistant jobs in Portage, WI look for?

The top searched job categories for Case Management Assistant jobs in Portage, WI are:

What cities near Portage, WI are hiring for Case Management Assistant jobs?

Cities near Portage, WI with the most Case Management Assistant job openings:

Infographic showing various Case Management Assistant job openings in Portage, WI as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $46,979 per year, or $22.6 per hour.

Hospice Nurse Case Manager - (Black Earth, Cross Plains, & Mazomanie area)

Mazomanie, WI • On-site

Agrace HospiceCare
Health Care and Social Assistance • 501 - 1,000 employees

Other

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


Job description

Hospice Nurse Case Manager

Position Type Full Time Job Shift AM Travel Percentage Driving Category Health Care

Location

Black Earth, Cross Plains, Mazomanie, WI

Schedule

Full-time | Day Shift | Monday-Friday | 8:30am-5:00pm Includes on call (1 weekend/quarter), weekend (every 8th) and holiday (2/year) rotations

Not quite the FTE you are looking for? Apply to connect with an Agrace recruiter to explore options in FTE and shift!

Sign on bonus: $6,000

Make a lasting impact with Agrace

Join Agrace, a nationally recognized nonprofit leader in hospice and palliative care. If you are a skilled RN who values meaningful, patient-centered care, this is your opportunity to make a difference!

How You'll Make a Difference (Essential Functions)

As a Nurse Case Manager (RN Case Manager) you will be responsible for patient and family satisfaction through the provision of nursing care and case management by conducting assessments, creating and updating the plan of care, providing interventions, communicating, and documenting. The Nurse Case Manager provides patient and family centered care consistent with Agrace philosophy, goals, standards, regulations, and policies.

Key Responsibilities
  • Patient and Family Assessments
    • Assess patient's and family's physical, pain, psychosocial, emotional, spiritual, environmental and educational needs as outlined by the plan of care (POC).
    • Collect data from the patient, family, significant other or other members of the interdisciplinary team and other health care professionals.
    • Identify, interpret, and document assessment data collected in the nursing interview, physical assessment and other health data.
    • Document and report significant changes in condition or unusual incidents to appropriate IDT member such as client abuse/neglect, suicidal intent, harmful coping mechanisms or violence, etc.
    • Collaborate with IDT and primary care provider to create HES for determination of hospice eligibility.
  • Patient Visits
    • Respond to patient and family needs or change in condition or need for acute patient intervention.
    • Provide interventions, treatments, and pain management to patient and family to meet needs. Evaluate the effectiveness of pain management or other intervention and adjust to meet needs.
    • Provide patient and family education on pain, symptom management, end of life, etc. Evaluate the effectiveness of education and adjust to meet needs.
  • Plan of Care
    • Formulate, implement, and revise individualized POC in collaboration with Interdisciplinary Team (IDT), patient, and family. The POC to include goals, pain management, interventions, education, discharge plan, etc.
    • Develop reasonable and achievable outcome measures and establish priorities in the planning and provision of care.
    • Read, understand, and follow the plan of care. Document interventions, outcomes, and changes in patient condition in electronic health record (EHR).
    • Delegate visits to appropriate disciplines and manage visit sets.
    • Oversee work of Certified Nursing Assistants (CNA) and Licensed Practical Nurses (LPN).
  • Miscellaneous
    • Participate in meetings to plan and evaluate patient/family services.
    • Precept new staff and students.
You Bring (Qualifications)
  • ADN or BSN required
  • Current, unrestricted Registered Nursing License in state of employment
  • One-year nursing experience, preferred
  • Valid driver's license, auto insurance, and access to a reliable vehicle
  • Must be at least 18 years of age
  • Basic Microsoft Office Skills
  • Intermediate electronic health records skills
  • Ability to use proper body mechanics, safe patient handling, and standard precautions
Benefits
  • Competitive salary with mileage reimbursement
  • Health, dental, and vision insurance for employees who are hired for 28 or more hours per week (.7 FTE +)
  • Retirement plans with employer matching
  • Generous Paid Time Off (PTO) and holiday paid time off
  • Comprehensive onboarding, mentorship, and career development
About Agrace

For more than 45 years, Agrace has been an innovator and leader in both caring for patients and their families, and in educating others about death, dying and grief. We are the largest hospice provider in Wisconsin. Well known for end-of-life care, Agrace also serves people across southern Wisconsin who are aging, seriously ill or grieving.

At Agrace we are strengthened by the unique experiences, cultures and traditions of our staff, patients and clients. Together, we pursue a vision in which every Agrace staff member is treated fairly, and every patient and client experiences the respectful, individualized care they need and deserve. We foster a culture of belonging that celebrates people's uniqueness and leads to meaningful, empathetic connections.

Agrace Health Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.