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Intake Case Manager Jobs in Gilbert, AZ (NOW HIRING)

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Case Manager - Mesa, AZ

Mesa, AZ

$23/hr

Case Manager A New Leaf is committed to empowering individuals and enriching communities through ... Conduct intake screenings, assessments, orientations, and service planning for program participants.

leaf

Case Manager - Mesa, AZ

Mesa, AZ · On-site

$23/hr

Case Manager A New Leaf is committed to empowering individuals and enriching communities through ... Conduct intake screenings, assessments, orientations, and service planning for program participants.

A New Leaf

Case Manager - Mesa, AZ

Mesa, AZ · On-site

$23/hr

Case Manager A New Leaf is committed to empowering individuals and enriching communities through ... Conduct intake screenings, assessments, orientations, and service planning for program participants.

ENDEAVORS

Case Manager/ Housing Navigator

Tempe, AZ · On-site

$20.25 - $24.25/hr

The Case Manager/Housing Navigator provides individualized case management and housing-focused ... Conduct intake assessments, eligibility screenings, and comprehensive evaluations of clients ...

Endeavors

Case Manager/ Housing Navigator

Tempe, AZ · On-site

$20.25 - $24.25/hr

The Case Manager/Housing Navigator provides individualized case management and housing-focused ... Conduct intake assessments, eligibility screenings, and comprehensive evaluations of clients ...

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Showing results 21-40

All JobsIntake Case JobsIntake Case Manager JobsIntake Case Manager Jobs in Gilbert, AZ

Intake Case Manager information

See Gilbert, AZ salary details

$14

$25

$37

How much do intake case manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for intake case manager in Gilbert, AZ is $25.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $30.91 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Intake Case Manager jobs in Gilbert, AZ?

For Intake Case Manager jobs in Gilbert, AZ, the most frequently searched job titles are:

What job categories do people searching Intake Case Manager jobs in Gilbert, AZ look for?

The top searched job categories for Intake Case Manager jobs in Gilbert, AZ are:

What cities near Gilbert, AZ are hiring for Intake Case Manager jobs?

Cities near Gilbert, AZ with the most Intake Case Manager job openings:

Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in Gilbert, AZ as of June 2026, with employment types broken down into 1% As Needed, 53% Full Time, 44% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $52,306 per year, or $25.1 per hour.

Case Manager

Central Arizona Shelter Services

Phoenix, AZ • On-site

$18/hr

Full-time

Posted 13 days ago

Job description

Schedule will typically be either be Wed-Sat or Sun-Wed- Days may vary slightly depending on coverage needed in the department. Hours will be from 7:30 am to 6:30 PM. Schedule is created at least 2 weeks ahead of time
Job Summary: This position works directly with individuals experiencing homelessness. The Case Manager provides support and referrals to various service providers to help clients become self-sufficient and end their homelessness. The role utilizes a holistic, trauma-informed, client-centered approach to evaluate a client's strengths, needs, barriers, and goals. The Case Manager also provides support for clients using other evidence-based practices that strengthen an individual's ties to community support, housing, and services during and after completion of CASS programs.
Essential Functions:
1 . Assessment and Case Plannin g:
  • Conduct in-depth client interviews and orient individuals to the program.
  • Evaluate client strengths, needs, barriers, and goals to collaboratively create individualized case plans aligned with the Social Determinants of Health.
  • Provide referrals, resource information, and guidance to support progress toward goals. Review and update case plans regularly to reflect client progress and changing needs.

2. Ongoing Support and Advocacy:
  • Conduct regular follow-up meetings with clients to provide continued support in achieving case plan goals.
  • Review progress, monitor notes in system from other departments, and obtain additional information to support client in adhering to the case plan.
  • Use established and identified resources to connect clients to essential services and benefits (clothing, transportation, identification documents, healthcare, behavioral health).
  • Collaborate with housing providers to expedite placements and ensure long-term housing stability.
  • Support job readiness by evaluating employment potential, reviewing job listings, assisting with applications and resumes, and referring to training or other income opportunities.
  • Assist clients with completing forms, applications, and paperwork for housing, benefits, and services.
  • Provide walk-up assistance for urgent or immediate client needs.
  • Transport clients to appointments when other options are not available.
  • Serve as an advocate by championing client needs and ensuring their voice is central in-service planning.

3. Recordkeeping and Reporting:
  1. Enter client information into HMIS promptly after intake.
  2. Maintain complete and accurate notes in client record prior to the end of each shift.
  3. Review updated case notes daily to ensure continuity of services.
  4. Ensure that HMIS files are closed promptly after client's exit.
  5. Provide "success stories" and other positive client progress information to leadership.

Other Duties:
1. Maintain respectful and collaborative relationships with partner agencies.
2. Work closely with team members to ensure a coordinated and holistic approach to client support.
3. Participate in team meetings, training sessions, and community outreach events as required.
4. Escalate all urgent client and facility issues to leadership in a timely manner.
5. Perform other duties as assigned.
Requirements
Needed Competencies and Proficiencies:
1. Advanced written, verbal, and interpersonal communication skills, including negotiation and advocacy.
2. Proven ability to assess complex situations and make sound, client-centered decisions under pressure.
3. Strong organizational and case management skills with attention to documentation and follow-through.
4. Ability to maintain professionalism and composure while managing crisis situations.
5. Commitment to a solution-focused, outcomes-driven approach and a clear intention to support client success.
Requirements
Required:
1. Associate's degree in social or behavioral science or related field and minimum of one-year of social services experience, or equivalent relevant work experience.
2. Working knowledge of community resources.
3. Ability to obtain a State of Arizona Level One Fingerprint Clearance Card.
4. Intermediate to advanced proficiency in Word, Excel and Outlook; highly accurate data entry skills.
5. Arizona Driver's License and a clean driving record for the last 3 years free of traffic/moving violations, suspensions and/or revocations.
6. Must pass Behind-the-wheel certification within 90 days of employment.
7. CPR-First Aid certification within 90 days of employment.
8. Naloxone (Narcan) training within 90 days of employment.
9. Non-violent crisis de-escalation certification within 90 days of employment.
Preferred:
1. Experience with the Homeless Management Information System (HMIS).
Salary Description
$18/ hour

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