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Intake Case Manager Jobs in Austin, TX (NOW HIRING)

Amaro Law Firm

Case Manager

Austin, TX · On-site

$20 - $25.75/hr

Every role - from intake to case management to attorneys - understands how their work directly impacts case value, client experience, and firm growth. Team members are empowered to make decisions ...

Amaro Law Firm

Case Manager

Austin, TX · On-site

$20 - $25.75/hr

Every role -- from intake to case management to attorneys -- understands how their work directly impacts case value, client experience, and firm growth. Team members are empowered to make decisions ...

Amaro Law Firm

Case Manager

Austin, TX

$20 - $25.75/hr

Every role - from intake to case management to attorneys - understands how their work directly impacts case value, client experience, and firm growth. Team members are empowered to make decisions ...

ENDEAVORS

LEAD CASE MANAGER

Austin, TX · On-site

The Lead Case Manager ensures staff are completing intake, coordinated assessment, individualize housing plan, and making appropriate community referrals for additional services. The Lead Case ...

Endeavors

LEAD CASE MANAGER

Austin, TX · On-site

The Lead Case Manager ensures staff are completing intake, coordinated assessment, individualize housing plan, and making appropriate community referrals for additional services. The Lead Case ...

AECOM

Case Managers Disaster Recovery

Austin, TX · On-site

The CDBG-DR Case Manager will be responsible for the following: * Perform outreach, intake and assessments of program applicants and gather required documentation to establish program eligibility.

AECOM

Case Managers Disaster Recovery

Austin, TX

The CDBG-DR Case Manager will be responsible for the following: * Perform outreach, intake and assessments of program applicants and gather required documentation to establish program eligibility.

ENDEAVORS

Case Manager (The Arch)

Austin, TX · On-site

$19.75 - $25.50/hr

The Case Manager works collaboratively with shelter staff, community partners, and service ... Develops client intake and case plans for clients; instructs clients in completing necessary ...

Endeavors

Case Manager (The Arch)

Austin, TX · On-site

$19.75 - $25.50/hr

The Case Manager works collaboratively with shelter staff, community partners, and service ... Develops client intake and case plans for clients; instructs clients in completing necessary ...

Disability Rights Texas

Intake Specialist

Austin, TX · On-site

$17.50 - $23.50/hr

Intake Specialist Disability Rights Texas (DRTx) is happy to announce that we are currently ... Maintain accurate, timely, and thorough documentation in case management systems and related ...

Disability Rights Texas

Intake Specialist

Austin, TX · On-site

$17.25 - $23.25/hr

Maintain accurate, timely, and thorough documentation in case management systems and related ... Prior experience in an intake, call center, or client services environment. * Familiarity with ...

Integral Care

Intake Specialist - QMHP

Austin, TX · On-site

$24.18 - $25.39/hr

Intake Specialist - QMHP Job Number: 26-12605 Job Summary: Intake specialists utilize a person ... Qualified Mental Health Professional, QMHP, Case Manager, Rehabilitation Specialist, Service ...

Endeavors

DCM Case Manager - Austin (On-Site)

Austin, TX · On-site

$20 - $25/hr

The Disaster Case Manager is responsible for supporting individuals and families affected by ... Complete eligibility assessments and the intake process. * Conduct home and community visits to ...

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All JobsIntake Case JobsIntake Case Manager JobsIntake Case Manager Jobs in Austin, TX

Intake Case Manager information

See Austin, TX salary details

$14

$24

$37

How much do intake case manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for intake case manager in Austin, TX is $25.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $30.72 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Intake Case jobs in Austin, TX?

The most popular types of Intake Case jobs in Austin, TX are:

What are popular job titles related to Intake Case Manager jobs in Austin, TX?

For Intake Case Manager jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Intake Case Manager jobs in Austin, TX look for?

The top searched job categories for Intake Case Manager jobs in Austin, TX are:

What cities near Austin, TX are hiring for Intake Case Manager jobs?

Cities near Austin, TX with the most Intake Case Manager job openings:

Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in Austin, TX as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $51,999 per year, or $25 per hour.

Law Firm Intake Case Manager

SANDOVAL & JAMES PLLC

Austin, TX • On-site

$21 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Description

We are seeking an energetic, caring, and outgoing candidate for a case manager position at our law firm in the intake department. The candidate we are seeking for this position should be organized, professional, responsible, capable of working with limited supervision and committed to helping us meet all our clients' needs. There will be training for the beginning period before working with limited supervision. This person must be self-motivated, and able to keep up with a fast pace. This position will eventually require after-hour work on weeknights and weekends once candidate is fully trained.

Responsibilities and duties include:

  • Communicating with clients;
  • Communicating with insurance adjusters;
  • Data entry;
  • Investigating cases;
  • Providing excellent customer service at all times;
  • Misc. assignments.

Requirements

  • Required: Bilingual (Spanish & English)
  • Required: Intermediate level proficiency with Microsoft Office
  • Required: High School Diploma
  • Preferred: Associates or Bachelor's degree
  • Preferred: Previous administrative or other professional office experience
  • Highly motivated, enthusiastic individual
  • Someone who can provide excellent customer service skills
  • Someone who is reliable and trustworthy
  • Has own transportation
  • Able to meet deadlines

Compensation

  • Compensation: $21.00 to $26.00 per hour DOE

Benefits

  • Health insurance for employees and their immediate family members residing in the same household
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability coverage
  • Long-term disability coverage
  • 401(k) plan with a 3% employer match (Roth and/or Traditional options available)
  • 40 hours of paid sick leave annually
  • Paid time off for general use / vacation leave
  • Paid holidays
  • Gym membership at RvE Fitness
  • Bereavement leave for immediate family members
  • Paid day off in observance of your birthday
  • Firm-provided snacks and drinks
  • Career growth and advancement opportunities
  • Employee discounts through the company benefits program
  • Student loan assistance after two (2) years of continuous employment