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Intake Associate Jobs in Statesboro, GA (NOW HIRING)

Intake Associate information

See Statesboro, GA salary details

$11

$21

$32

How much do intake associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for intake associate in Statesboro, GA is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $26.35 per hour, depending on experience, location, and employer.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are the most commonly searched types of Intake jobs in Statesboro, GA?

The most popular types of Intake jobs in Statesboro, GA are:

What cities near Statesboro, GA are hiring for Intake Associate jobs?

Cities near Statesboro, GA with the most Intake Associate job openings:

Healthcare Navigator for Skilled Nursing Services

CHSGa

Pulaski, GA • On-site

$23.95 - $30.95/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


CHSGa rating

4.8

Company rating: 4.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Join us at
Orchard Health & Rehab
- a place where you'll be valued, recognized and rewarded for the vital work you do each day. We'll surround you with a strong team and leadership that supports every aspect of your life - both inside and outside of our centers. And you'll get to practice your passion in a non-profit, mission-driven organization that's known for the highest level of care in our communities
Starting Pay: $23.95 - $30.95/hour
Weekly pay
Benefits Offered:
  • myFlexPay - ability to receive pay before payday
  • Paid time off with ability to cash out
  • 7 paid Holidays
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Company Paid Life and Disability
  • 401(k) with match
  • Referral Bonus Program

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Coordinate pre-admission and admission processes by obtaining pertinent information from patients and/or family members, referral sources, and centralized intake for admission and complete admission paperwork with family and patient.
  • Verify that the patient room, etc. is ready prior to admission.
  • Sustain contact and provide support to patient/families to include help in dealing with the patient's transition.
  • Provide frequent visits to new admissions to provide a consistent and well received patient experience.
  • Orient the patient to the center environment.
  • Participate in center's IDT (Interdisciplinary Team) to assist in healthcare navigation needs.
  • Maintain frequent contact with center's central intake coordinator(s) within designated response times.
  • Coordinate back up plans for outreach, tours and admissions processes for nights and weekends.
  • Oversee development of center's strategic outreach plans and activities.
  • Develop partnerships and consistent communication flows with affiliated healthcare partners/navigators/advocates related to delivering the appropriate level of care, in the most appropriate setting and at the most appropriate time based on patient's needs.
  • Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.
  • Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System.
  • Performs other duties as necessary to ensure the success of the System.

SKILLS AND ABILITIES
  • Maintain up-to-date information about agencies to which referrals may be made.
  • Communicate admission information to other departments.
  • Complete understanding of Healthcare Navigation Statement and Support functionality.
  • Complete understanding of admission packet and ability to explain to family/patient.
  • Knowledge of long-term care admission requirements.
  • Knowledge of advanced directives.
  • Knowledge and understanding of Medicare, Medicaid, Private Pay and Third Party reimbursement.

MINIMUM QUALIFICATIONS
  • Bachelor's degree in Business Administration, Social Work, Marketing or related field
  • Associate's degree in related field with three years experience
SUPERVISORY RESPONSIBILITIES
None.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram format. The ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER APPLICATION SKILLS
This job requires proficiency with the following computer applications:
Microsoft Outlook Microsoft Excel Microsoft Word
CERTIFICATES, LICENSES, REGISTRATIONS
Please see minimum qualifications
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to sit, talk or hear. The associate frequently is required to walk. Use hands to finger, handle or feel and reach with hands and arms. The associate is occasionally required to stand. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
EEO / M / F / D / V / Drug Free Workplace
Orchard Facebook

What CHSGa employees say

Hours and flexibility

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About CHSGa

Sourced by ZipRecruiter

CHSGA, located in Macon, GA, US, is a non-profit organization dedicated to enhancing the quality of life for individuals and families through service and advocacy. Broadly speaking, they fall within the sphere of the health and human services industry. As indicated on their official website, chs-ga.org, the organization offers a variety of programs and services to the community. These programs include Children's Services, Family Counseling, Family Advancement, Foster Care and Adoption Services, and Residential Care Homes.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Macon, GA, US

Year founded

2003