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Intake Associate Jobs in Parma, OH (NOW HIRING)

Alsos Behavioral Health

Intake Nurse

Euclid, OH · On-site

$45/hr

Description Intake Nurse Schedule: * 6:00 AM to 6:00 PM Compensation: * up to $45 per hour Our ... Associate Degree in Nursing from an accredited institution required * Minimum 2 years nursing ...

Alsos Behavioral Health

Intake Nurse

Euclid, OH · On-site

$45/hr

Description Intake Nurse Schedule: * 6:00 AM to 6:00 PM Compensation: * up to $45 per hour Our ... Associate Degree in Nursing from an accredited institution required * Minimum 2 years nursing ...

Human Resources

Intake Nurse

Euclid, OH

$45/hr

Intake Nurse Schedule: * 6:00 AM to 6:00 PM Compensation: * up to $45 per hour Our company operates ... Associate Degree in Nursing from an accredited institution required * Minimum 2 years nursing ...

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Intake Associate information

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How much do intake associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for intake associate in Parma, OH is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $30.58 per hour, depending on experience, location, and employer.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What are the most commonly searched types of Intake jobs in Parma, OH?

The most popular types of Intake jobs in Parma, OH are:

What cities near Parma, OH are hiring for Intake Associate jobs?

Cities near Parma, OH with the most Intake Associate job openings:

Intake Associate jobs near you
Infographic showing various Intake Associate job openings in Parma, OH as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $51,501 per year, or $24.8 per hour.

Intake Specialist/Scheduler for Behavioral Health Agency

Akron, OH • On-site

Summit Psychological Associates, Inc.
11 - 50 employees
Learn more about Summit Psychological Associates, Inc.external

$17 - $22.75/hr

Other

Medical, Retirement

Posted 23 days ago

Job description

Summit Psychological Associates is a growing behavioral health agency that provides mental health and substance abuse treatment services to individuals and groups. We have a position available for a forensic intake specialist who takes referrals from court officials, probation officers and other criminal justice personnel and facilitates setting up appointments for the clients. Upon receiving the referral by phone, email or fax, the intake specialist will reach out to the client to enter their demographic and insurance/Medicaid information into the electronic record. They explain the services to the clients and schedule the first appointment with our agency.

The intake specialist works under the direction of the Forensic Psychologist and the Federal Services Coordinator. The position requires the ability to work independently once trained and to communicate effectively with both the referral sources and the clinicians working at Summit Psychological Associates, Inc.

Duties for this position:

Answer all intake calls, emails and faxes coming from forensic referral sources and respond within 24 business hours.

Contact clients identified in the referral and schedule them for referred services within designated time frames.

Obtain demographic information from clients and enter into electronic medical record.

Obtain insurance/Medicaid information and put into electronic record. Contact insurance company or Medicaid through website or phone call to verify insurance coverage and staff being on panel.

Schedule clients for first session of individual or group treatment and provide them with information regarding what is needed for the first session, including if the client has a fee or copay.

Track all federal referrals and ensure that clients are contacted and scheduled within the appropriate time frame. Communicate with Federal Services Coordinator about referrals and any questions that arise.

Assist with other office duties if the front desk staff is not available including greeting clients who attend services in person and complete necessary documentation with client, answering the front desk phone and taking payments at the front desk window.

Provide support to clinical staff by copying, faxing, scanning, and emailing materials.

Enter notes in electronic record related to phone calls or client interactions.

Qualifications for this position:

Previous doctor's office or mental health/substance abuse agency with use of electronic medical record is preferred.

Excellent computer and typing skills including being proficient in Microsoft Office and scanning of documents.

Strong communication skills.

Consistent Attendance

High standards of customer service.

Experience working with electronic medical records preferred.

Excellent analytical skills, including problem identification and resolution.

Understand and comply with all HIPAA regulations.

Summit Psychological Associates, Inc. is an equal opportunity employer that offers a competitive salary, health insurance options, a 401K plan, and other benefits.

Job Type: Full-time, Part-time applicants (20 hours a week) would be considered.

All clinicians must complete a background check after hired.

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