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Intake Assistant Jobs in Schenectady, NY (NOW HIRING)

The Salvation Army

Intake Counselor

Albany, NY · On-site

$20 - $22/hr

The Salvation Army Adult Rehabilitation Center is seeking an Intake Counselor to work cooperatively ... Maintain a waiting list of potential applicants. Assist potential applicants with the completion of ...

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How much do intake assistant jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for intake assistant in Schenectady, NY is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $22.55 per hour, depending on experience, location, and employer.

What is an intake assistant?

Intake Assistants are professionals who help organizations process new clients, patients, or applicants by gathering essential information, completing required paperwork, and ensuring all initial documentation is accurate and complete. They often serve as the first point of contact, assessing needs and directing individuals to appropriate services or departments. Intake Assistants work in a variety of settings, including healthcare, legal, social services, and education, and play a crucial role in streamlining the onboarding process. Their attention to detail and communication skills are vital for ensuring a smooth and efficient intake experience.

What are some common challenges intake assistants face when managing high volumes of client inquiries?

Intake Assistants often encounter challenges related to balancing multiple client inquiries, prioritizing urgent requests, and maintaining accurate records in fast-paced environments. Effective time management and strong communication skills are essential for handling sensitive information while ensuring each client receives prompt and professional attention. Additionally, Intake Assistants must adapt to evolving procedures and collaborate closely with team members to streamline workflows and avoid bottlenecks.

What are the key skills and qualifications needed to thrive as an intake assistant, and why are they important?

To thrive as an Intake Assistant, you need strong organizational skills, attention to detail, and familiarity with data entry or administrative support, often supported by a high school diploma or equivalent. Experience with client management systems, office software like Microsoft Office Suite, and sometimes knowledge of HIPAA or similar regulations is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Assistants excel in client-facing situations. These skills ensure accurate information gathering, smooth client onboarding, and efficient case processing, which are vital for organizational effectiveness.

What is the difference between Intake Assistant vs Medical Receptionist?

AspectIntake AssistantMedical Receptionist
CredentialsHigh school diploma, some roles may require certification in healthcare administrationHigh school diploma, certification in medical office administration often preferred
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling appointments, initial patient intakeChecking in patients, managing appointments, handling phone calls, administrative tasks

Intake Assistants focus on collecting patient information and initial intake procedures, while Medical Receptionists handle front-desk duties like check-ins and scheduling. Both roles work in healthcare settings but have distinct primary functions.

What are the most commonly searched types of Intake jobs in Schenectady, NY?

The most popular types of Intake jobs in Schenectady, NY are:

What cities near Schenectady, NY are hiring for Intake Assistant jobs?

Cities near Schenectady, NY with the most Intake Assistant job openings:

Intake Assistant jobs near you
Infographic showing various Intake Assistant job openings in Schenectady, NY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,519 per year, or $19 per hour.

Intake Counselor

Albany, NY • On-site

The Salvation Army
Non-Profits • 5 - 10K employees

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

597th of 783 rated non-profit organizations

People enjoy working here

Recommended by students

Recommended by parents

Learn more about The Salvation Armyexternal

$20 - $22/hr

Full-time

Re-posted 25 days ago

Job description

Overview:
The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.
The Salvation Army Adult Rehabilitation Center is seeking an Intake Counselor to work cooperatively with Program staff to maintain a quality intake system and provide counseling to program beneficiaries.
Duties:
  • Is aware of and in agreement with The Salvation Army’s Christian spiritual approach to rehabilitation. Desires to be part of a team that provides a caring, respectful atmosphere to those seeking our help.
  • Work cooperatively with all ARC staff, beneficiaries, and other outside agencies.
  • Develop and maintain a network of outside referral sources by telephone, letter, and personal contact to: (1) arrange for the referral of applicants to The Salvation Army ARC program; (2) arrange for outside sources to tour and view The Salvation Army ARC program; and (3) make appropriate referrals to resources outside the ARC program.
  • Interview, assess, and process necessary paper work for applicants to the ARC program, striving to maintain a full capacity at all times. Provide a positive, appealing, and uplifting first impression of the ARC program. Maintain a waiting list of potential applicants. Assist potential applicants with the completion of all required forms. Provide applicants who are not appropriate for admission with resources of other suitable services.
  • Ensure that the house tracking system is maintained and updated daily and weekly, including to counseling assignments, bed assignments, and work therapy assignments.
  • Assist counselor and other program staff in crisis intervention as needed.
  • Meet with supervisor for supervision and evaluation. (Preferably once a month)
  • Ensure that weekly gratuity reports are updated and forwarded to the finance office for gratuity processing as assigned.
  • Complete or compile all beneficiary time cards/sheets each week.
  • As directed by Administrator(s), coordinate with outside groups to bring speakers and information that model Christian values of recovery.
  • Record statistical information specific to your area of responsibility. Submit to Administrator(s) (or designate) within three business days following the end of the month. Daily/weekly reporting is to be done immediately.
  • Carry a case load of approximately 15 individuals as assigned and maintain written documentation (progress notes) of all counseling sessions.
  • Conduct 1-2 education classes and/or groups per week as assigned
  • Operate compliance screen for prohibited substances equipment as required keeping an accurate and up to date record of all test results. Maintain all equipment, including breathalyzers, to ensure validity and accuracy of results.
  • Attend weekly staff meetings and all meetings as requested by the Administrator(s). Present resident cases as requested.
  • Attend retreats, conferences, and other Salvation Army events as scheduled and assigned (which may include weekend and/or evening time).
  • This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing to beneficiaries; an example of professional conduct, work habits, and supervision (as directed by Supervisor).
  • Other duties as may be assigned by immediate supervisor and/or Administrator(s).

Qualifications: 
  • High school diploma or equivalent.
  • AA/BA degree in related counseling field preferred.
  • Previous residential and rehabilitation experience preferred.
  • Strong communication and interpersonal skills. 
  • Flexibility in work schedule.
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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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