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Insurance Virtual Assistant Jobs in Alabama (NOW HIRING)

EverDriven

Account Specialist, Birmingham

Birmingham, AL · Hybrid

$60K - $70K/yr

... * Assist in managing the daily service of accounts in addition to recruiting, vetting and ... Virtual Doctor Visits with $0 Co-Pay * Life Insurance (company paid) * Short Term Disability ...

HMG Careers

Virtual Sales Rep

Mobile, AL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Virtual Sales Rep

Tuscaloosa, AL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Virtual Sales Rep

Phenix City, AL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Virtual Sales Rep

Opelika, AL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Virtual Sales Rep

Enterprise, AL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Virtual Sales Rep

Troy, AL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Virtual Sales Rep

Bessemer, AL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Insurance Agent

Opelika, AL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Lone Star Careers

Remote Insurance Agent

Anniston, AL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

HMG Careers

Remote Insurance Agent

Phenix City, AL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

HMG Careers

Remote Insurance Agent

Troy, AL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Lone Star Careers

Remote Insurance Agent

Gadsden, AL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

HMG Careers

Remote Insurance Agent

Tuscaloosa, AL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Lone Star Careers

Remote Insurance Agent

Dothan, AL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

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All JobsInsurance JobsInsurance Virtual Assistant JobsInsurance Virtual Assistant Jobs in Alabama

Insurance Virtual Assistant information

See Alabama salary details

$10

$22

$30

How much do insurance virtual assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for insurance virtual assistant in Alabama is $22.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.86 per hour, depending on experience, location, and employer.

What is an insurance virtual assistant?

Insurance Virtual Assistants are remote professionals who support insurance agencies or agents with administrative, customer service, and clerical tasks. Their duties can include managing emails, scheduling appointments, handling data entry, assisting with claims processing, and maintaining client records. By taking over routine tasks, they help insurance professionals focus on sales and client relations, boosting efficiency and productivity. Many insurance companies hire virtual assistants to provide flexible, cost-effective support without needing in-office staff.

What are the main responsibilities of an insurance virtual assistant on a typical workday?

An Insurance Virtual Assistant typically manages tasks such as responding to client inquiries, processing insurance applications, scheduling appointments, preparing policy documents, and maintaining client records. They often support insurance agents or brokers by handling administrative duties, following up on leads, and ensuring all paperwork is accurate and compliant. Collaboration is mostly remote, so strong communication skills and the ability to work independently are essential. Additionally, adapting to various software platforms used in the insurance industry is a common part of the role.

What are the key skills and qualifications needed to thrive as an insurance virtual assistant, and why are they important?

To thrive as an Insurance Virtual Assistant, you need a solid understanding of insurance processes, strong organizational skills, and prior administrative or customer service experience. Familiarity with CRM software, insurance management platforms, and office productivity tools is typically required. Excellent communication, attention to detail, and the ability to multitask remotely are standout soft skills. These competencies ensure efficient client support, accurate documentation, and smooth workflow management in a virtual insurance environment.

What is the difference between Insurance Virtual Assistant vs Insurance Customer Service Representative?

AspectInsurance Virtual AssistantInsurance Customer Service Representative
CredentialsBasic administrative skills, familiarity with insurance terminologyCustomer service skills, insurance knowledge, sometimes licensing
Work EnvironmentRemote, freelance or contract basisOffice or call center, in-person or remote
Employer & Industry UsageInsurance agencies, brokers, online platformsInsurance companies, agencies, customer support centers
Common Search & Comparison IntentAdministrative support, virtual assistance rolesCustomer support, claims handling, policy inquiries

While both roles support the insurance industry, an Insurance Virtual Assistant primarily handles administrative tasks remotely, whereas an Insurance Customer Service Representative interacts directly with clients, often in a call center or office setting. The virtual assistant role offers flexibility and focuses on administrative efficiency, while the customer service role emphasizes direct client communication and support.

What are popular job titles related to Insurance Virtual Assistant jobs in Alabama?

For Insurance Virtual Assistant jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Insurance Virtual Assistant jobs in Alabama look for?

The top searched job categories for Insurance Virtual Assistant jobs in Alabama are:

What cities in Alabama are hiring for Insurance Virtual Assistant jobs?

Cities in Alabama with the most Insurance Virtual Assistant job openings:

Insurance Virtual Assistant jobs near you
Infographic showing various Insurance Virtual Assistant job openings in Alabama as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 69% In-person, 2% Hybrid, and 29% Remote job distribution, with an average salary of $45,998 per year, or $22.1 per hour.

Account Specialist, Birmingham

EverDriven

Birmingham, AL • Hybrid

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 26 days ago

Job description

EverDriven is the nation's leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation. 

Since 2006, we've helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth. 

Position Summary: 

The Account Manager works in collaboration with EverDriven departments, transportation providers, school districts, and parents to ensure safe and timely transport of students within a designated territory. This role focuses on executing programs to improve service quality and productivity, reduce costs, while maintaining the highest standards of customer service. Fluent in Spanish is a plus.

Salary Range:

$60,000.00-$70,000.00/yr based on experience plus bonus potential

Location:

This is a remote role, but this account manager will service the Birmingham territory and must live within that area. This role requires regular, pre-planned travel to support customers and Service Providers within assigned accounts and markets. Account Managers are expected to remain responsive during standard business hours to support daily operations, address customer and Service Provider needs, and help resolve time-sensitive issues as they arise, up to five days per week.

Responsibilities:

  • Use effective industry skills and abilities to support our innovative transportation services
  • Exercise excellent customer service while identifying and properly escalating potential daily challenges or service deficiencies
  • Assist in managing the daily service of accounts in addition to recruiting, vetting and credentialing service providers (third party transportation companies)
  • Manage and oversee Field Operations to include, but not limited to, new client start-ups, client retention and development along with growing existing accounts
  • Responsible for the continuous improvement of a safe, efficient, and effective transportation system
  • Liaise between EverDriven and our clients while providing guidance, direction, and feedback
  • Maintain a safe and efficient environment for our passengers, contractors, and the non-riding public by managing regulatory and client policies and procedures
  • Monitor all local transportation to ensure performance in accordance with terms, conditions and specifications of EverDriven contracts with clients and providers
  • Develop and maintain open communication channels with project contractors, community officials, and agency staff
  • Cooperate with EverDriven departments to establish and maintain documentation regarding provider information, operations, as well as maintenance and safety inspections
  • Understand and follow safety rules established by regulatory bodies and client contracts
  • As a part of normal business operations, employees in this role may access and/or modify electronic Protected Health Information (ePHI) in a manner compliant with requirements set forth by the Health Insurance Portability and Accountability Act (HIPAA)

Requirements:

  • Minimum education of a bachelor's degree or equivalent experience
  • Experience in transportation and/or operations is a plus
  • Strong professional communication and customer service skills
  • Ability to effectively work with diverse groups of customers and service providers
  • Set priorities wisely, multitask, and dynamically solve problems
  • Strong familiarity and comfort level with Microsoft Word, Excel and Outlook.
  • Valid Driver's License with a good driving record.
  • Drug Screen and Background Check is a Condition of Employment
  • Daily travel as required
Benefits
  • Medical, Dental, Vision insurance
  • Virtual Doctor Visits with $0 Co-Pay
  • Life Insurance (company paid)
  • Short Term Disability Insurance (company paid)
  • Long-Term Disability Insurance (company paid)
  • Flexible Time Off (FTO)
  • Paid Holidays
  • Paid Time to Volunteer
  • Flex Spending Account (FSA)
  • 401K Plan (with an awesome employer match!)
  • Employee Assistance Program
  • Employee Discounts Program

#LI-Hybrid 

Equal Opportunity Employer 

EverDriven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential. 

Visit our website and learn more about us at www.EverDriven.com 

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