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Insurance Verification Jobs in Morganton, NC (NOW HIRING)

EmergeOrtho

Patient Support Specialist

Connelly Springs, NC · On-site

$15.50 - $19/hr

Greeting patients; answering phones; patient check-in, registration, and check-out; insurance verification; appointment scheduling; prepare and review charts for appointments; and processing orders

EmergeOrtho

Patient Support Specialist

Connelly Springs, NC · On-site

$15.25 - $18.75/hr

Greeting patients; answering phones; patient check-in, registration, and check-out; insurance verification; appointment scheduling; prepare and review charts for appointments; and processing orders

EmergeOrtho

Patient Support Specialist

Newton, NC · On-site

$15 - $18.50/hr

Greeting patients; answering phones; patient check-in, registration, and check-out; insurance verification; appointment scheduling; prepare and review charts for appointments; and processing orders

New

EmergeOrtho

Patient Support Specialist

Newton, NC · On-site

$15 - $18.50/hr

Greeting patients; answering phones; patient check-in, registration, and check-out; insurance verification; appointment scheduling; prepare and review charts for appointments; and processing orders

New

CVS Health

Advanced Practice Provider

Hickory, NC · On-site

$98K - $125K/yr

Complete essential clinic operations including inventory management, clinic opening/closing, patient follow‑up, insurance verification, and payment collection * Support a safe and efficient care ...

CVS Health

Advanced Practice Provider

Hickory, NC · On-site

$37.66 - $81.11/hr

Complete essential clinic operations including inventory management, clinic opening/closing, patient follow‑up, insurance verification, and payment collection * Support a safe and efficient care ...

CVS Health

Advanced Practice Provider

Hickory, NC · On-site

$98K - $125K/yr

Complete essential clinic operations including inventory management, clinic opening/closing, patient follow-up, insurance verification, and payment collection * Support a safe and efficient care ...

CVS Health

Advanced Practice Provider

Hickory, NC · On-site

$98K - $125K/yr

Complete essential clinic operations including inventory management, clinic opening/closing, patient follow‑up, insurance verification, and payment collection * Support a safe and efficient care ...

Oak St. Health

Advanced Practice Provider

Hickory, NC · On-site

$98K - $125K/yr

Complete essential clinic operations including inventory management, clinic opening/closing, patient follow‑up, insurance verification, and payment collection * Support a safe and efficient care ...

Thrive Restaurant Group

Server

Hickory, NC · On-site

Medical insurance* * Paid Time Off* * Other supplemental insurance offerings for those that have ... We are a Franchisee of Applebee's and an Equal Opportunity / E-Verify Employer. Thrive Restaurant ...

Thrive Restaurant Group

Server

Morganton, NC · On-site

Medical insurance* * Paid Time Off* * Other supplemental insurance offerings for those that have ... We are a Franchisee of Applebee's and an Equal Opportunity / E-Verify Employer. Thrive Restaurant ...

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All JobsInsurance Verification JobsInsurance Verification Jobs in Morganton, NC

Insurance Verification information

See Morganton, NC salary details

$10

$15

$21

How much do insurance verification jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for insurance verification in Morganton, NC is $15.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.15 per hour, depending on experience, location, and employer.

What is an insurance verification specialist?

Insurance verification jobs focus on researching and verifying patient insurance coverage in a healthcare clinic or facility. Your duties in this field may include working to determine coverage eligibility during the admissions process at a hospital or clinic. In some positions, an insurance verification expert helps a patient understand their benefits and their level of coverage so that they can make decisions about their medical treatments. You need to inquire frequently with insurance companies to find the details of a patient’s current insurance contract and provide details for their claim.

What does an insurance verification specialist do?

An Insurance Verification Specialist is responsible for confirming patients' insurance coverage and benefits before medical services are provided. They communicate with insurance companies to verify patient eligibility, coverage details, co-payments, deductibles, and pre-authorization requirements. This ensures that both the healthcare provider and patient understand the financial responsibilities, which helps prevent billing issues and claim denials. The role involves attention to detail, strong communication skills, and knowledge of insurance policies and healthcare billing procedures.

What are the key skills and qualifications needed to thrive as an insurance verification specialist, and why are they important?

To thrive as an Insurance Verification Specialist, you need a solid understanding of healthcare insurance policies, medical terminology, and patient billing processes, often supported by a high school diploma or associate degree. Familiarity with electronic health record (EHR) systems, insurance portals, and billing software is typically required. Attention to detail, strong communication, and problem-solving skills help you efficiently resolve coverage issues and collaborate with patients or providers. These abilities are crucial for ensuring accurate insurance processing, minimizing claim denials, and supporting smooth healthcare operations.

What are some common challenges faced in an insurance verification role, and how can they be managed effectively?

One frequent challenge in insurance verification is dealing with discrepancies between patient information and insurance records, which can delay approvals and billing. Additionally, frequent changes in insurance policies require verification specialists to stay updated and communicate clearly with both patients and providers. Effective management involves attention to detail, strong communication skills, and utilizing electronic verification tools to streamline the process. Regular training and collaboration with billing teams also help address these challenges efficiently.

What is the difference between Insurance Verification vs Medical Billing Specialist?

AspectInsurance VerificationMedical Billing Specialist
Primary RoleVerify patient insurance coverage and benefitsProcess and submit medical claims for reimbursement
Required CredentialsHigh school diploma, knowledge of insurance policiesHigh school diploma, coding certifications often preferred
Work EnvironmentFront-office, healthcare provider officesBilling departments, healthcare facilities
Industry UsageCommonly used in healthcare settings for patient intakeUsed across healthcare providers for claims processing

Insurance Verification focuses on confirming patient insurance details before services, while Medical Billing Specialists handle the claims process afterward. Both roles are essential in healthcare revenue cycle management and often work closely together to ensure smooth patient billing and reimbursement.

How to become an insurance verification specialist?

To become an insurance verification specialist, candidates typically need a high school diploma or equivalent, along with strong attention to detail and knowledge of insurance policies and billing procedures. Relevant skills include proficiency with electronic health records and insurance verification software, and some roles may require prior experience in healthcare or administrative support. Certification is not mandatory but can enhance job prospects and credibility in the field.
More about Insurance Verification jobs

What cities near Morganton, NC are hiring for Insurance Verification jobs?

Cities near Morganton, NC with the most Insurance Verification job openings:

Insurance Verification jobs near you

Patient Support Specialist

EmergeOrtho

Connelly Springs, NC • On-site

$15.50 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

EmergeOrtho rating

6.8

Company rating: 6.8 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

500th of 893 rated healthcare providers

Job description

Description
EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, the Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time, reviewing, and verifying demographics, confirming insurance eligibility, and collecting all due balances, deposits, and co-payments. The specialist completes assigned daily reports to maintain office efficiency.
Requirements
Qualifications and Experience:
  • High school diploma/GED or equivalent previous experience.
  • Sound communication skills.
  • Excellent customer service.
  • Previous experience as a check-in specialist is recommended, but not required.
  • Experience and knowledge of insurance guidelines and insurance entry.
  • Experience in financial collections is recommended, but not required.
  • Ability to handle high patient volumes.
  • Ability to maintain composure when stressful situations are encountered.
  • Ability to multi-task and prioritize.

Responsibilities include, but are not limited to, the following:
  • Greeting patients; answering phones; patient check-in, registration, and check-out; insurance verification; appointment scheduling; prepare and review charts for appointments; and processing orders
  • Keeps an open line of professional communication with assigned staff and providers regarding patient needs
  • Maintains a pleasant and cooperative demeanor while performing all duties
  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone, answering or referring inquiries.
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
  • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
  • Helps patients in distress by responding to emergencies.
  • Protects patients' rights by maintaining confidentiality of personal and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.
  • Performs other duties as required and assigned by Manager, including schedule changes and travel to office locations as assigned

From the mountains to the coast, EmergeOrtho is North Carolina's premier provider, recognized for offering world-class, comprehensive, and compassionate care serving patients with 60 locations in 28 counties. As the largest physician-owned orthopedic practice in the state and the 6th in the country, EmergeOrtho's medical team includes upwards of 170 highly trained orthopedic specialists and nearly as many advanced practice providers. Our subspecialty orthopedic teams offer advanced expertise in conditions of the bones, muscles, and joints. Providing multiple locations, extensive orthopedic services including therapy, and focusing on continuity of care are among the top priorities of EmergeOrtho. Please visit https://emergeortho.com/careers/ for additional information or to apply directly.
EmergeOrtho, P.A. complies with applicable civil rights laws and does not discriminate based on race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, pregnancy, childbirth and related conditions, including but not limited to, lactation, disability, veteran status, genetic information, or any other class protected by the state or local law.
We are committed to the core values of Quality, Innovation, Compassion, Community, Education, Integrity, Teamwork, Diversity, and Inclusion. https://emergeortho.com/non-discrimination-notice/
Benefits:
  • 401(k) Retirement plan
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible spending account
  • Health savings account
  • Paid time off
  • Holiday Pay
  • Employee Assistance Program
  • Life Insurance
  • Short Term Disability
  • Long Term Disability
  • Pet Insurance
  • Milestone Bonus Program
  • For more information: https://emergeortho.com/jobs-in-healthcare/our-benefits/

Note: Available benefits based on hours worked per week.

What EmergeOrtho employees say

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About EmergeOrtho

Sourced by ZipRecruiter

Our Mission Drives Us EmergeOrtho is committed to being the trusted leader in innovative, quality-focused, comprehensive musculoskeletal care. This foundational focus motivates us daily. Our Culture Balances Us Many employers talk about work/life balance. We put it into action. The retention rate of our staff is excellent, speaking volumes about employee satisfaction. Not only do our providers find it professionally stimulating to stay up to date on surgical techniques, nonsurgical treatments, and state-of-the-art equipment—they express overwhelming contentment with the lifestyle they enjoy in their nonworking hours. See how we make working here meaningful and fun.

Company size

1,001 - 5,000 Employees

Headquarters location

Durham, NC, US

Social media

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