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Insurance Verification Jobs in Garner, NC (NOW HIRING)

Lennar

Field Verification Manager

Morrisville, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Subcontractor Base Agreements, Scopes of Work, Insurance Requirements, Specifications, etc.). * Negotiate and question pricing and legitimacy of EPO's. * Review all extra EPO's to verify within ...

Pivot Physical Therapy

Front Office Coordinator - Garner, NC

Garner, NC · On-site

$14.75 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Accurately complete patient intake and registration, including demographic verification, insurance eligibility, and authorization requirements, to maintain data integrity and compliance. * Educate ...

Lennar

Field Verification Manager

Morrisville, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Subcontractor Base Agreements, Scopes of Work, Insurance Requirements, Specifications, etc.). * Negotiate and question pricing and legitimacy of EPO's. * Review all extra EPO's to verify within ...

Lennar Homes

Field Verification Manager

Morrisville, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Subcontractor Base Agreements, Scopes of Work, Insurance Requirements, Specifications, etc.). Negotiate and question pricing and legitimacy of EPO's. Review all extra EPO's to verify within ...

Ultimate LLC

Patient Services Rep.

Raleigh, NC · On-site

$17 - $19/hr

Answer phones, schedule and direct patients to appropriate areas/people Perform routine administrative duties such insurance verification, data entry and collection of co-payments. Enter patient data ...

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All JobsInsurance Verification JobsInsurance Verification Jobs in Garner, NC

Insurance Verification information

See Garner, NC salary details

$11

$16

$23

How much do insurance verification jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for insurance verification in Garner, NC is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $17.98 per hour, depending on experience, location, and employer.

How to become an insurance verification specialist?

To become an insurance verification specialist, candidates typically need a high school diploma or equivalent, along with strong attention to detail and knowledge of insurance policies and billing procedures. Relevant skills include proficiency with electronic health records and insurance claim systems, and some roles may require certification in medical billing or coding. On-the-job training is common, and experience in healthcare or insurance environments can improve job prospects.

What do you do in insurance verification?

In insurance verification, the insurance verification specialist confirms a patient's insurance coverage, benefits, and eligibility before medical services are provided. This process involves contacting insurance companies, reviewing policy details, and documenting information accurately to ensure proper billing and coverage. Attention to detail and familiarity with insurance systems or electronic health records (EHR) are important skills for this role.

What are some common challenges faced in an insurance verification role, and how can they be managed effectively?

One frequent challenge in insurance verification is dealing with discrepancies between patient information and insurance records, which can delay approvals and billing. Additionally, frequent changes in insurance policies require verification specialists to stay updated and communicate clearly with both patients and providers. Effective management involves attention to detail, strong communication skills, and utilizing electronic verification tools to streamline the process. Regular training and collaboration with billing teams also help address these challenges efficiently.

What are the key skills and qualifications needed to thrive as an insurance verification specialist, and why are they important?

To thrive as an Insurance Verification Specialist, you need a solid understanding of healthcare insurance policies, medical terminology, and patient billing processes, often supported by a high school diploma or associate degree. Familiarity with electronic health record (EHR) systems, insurance portals, and billing software is typically required. Attention to detail, strong communication, and problem-solving skills help you efficiently resolve coverage issues and collaborate with patients or providers. These abilities are crucial for ensuring accurate insurance processing, minimizing claim denials, and supporting smooth healthcare operations.

What is an insurance verification specialist?

Insurance verification jobs focus on researching and verifying patient insurance coverage in a healthcare clinic or facility. Your duties in this field may include working to determine coverage eligibility during the admissions process at a hospital or clinic. In some positions, an insurance verification expert helps a patient understand their benefits and their level of coverage so that they can make decisions about their medical treatments. You need to inquire frequently with insurance companies to find the details of a patient’s current insurance contract and provide details for their claim.

What does an insurance verification specialist do?

An Insurance Verification Specialist is responsible for confirming patients' insurance coverage and benefits before medical services are provided. They communicate with insurance companies to verify patient eligibility, coverage details, co-payments, deductibles, and pre-authorization requirements. This ensures that both the healthcare provider and patient understand the financial responsibilities, which helps prevent billing issues and claim denials. The role involves attention to detail, strong communication skills, and knowledge of insurance policies and healthcare billing procedures.

Is doing insurance verification hard?

Insurance verification is a clerical task that involves reviewing patient information, insurance policies, and coverage details to confirm eligibility. It requires attention to detail, familiarity with insurance terminology, and often the use of specialized software, but it is generally considered manageable with proper training and experience.

What is the difference between Insurance Verification vs Medical Billing Specialist?

AspectInsurance VerificationMedical Billing Specialist
Primary RoleVerify patient insurance coverage and benefitsProcess and submit medical claims for reimbursement
Required CredentialsHigh school diploma, knowledge of insurance policiesHigh school diploma, coding certifications often preferred
Work EnvironmentFront-office, healthcare provider officesBilling departments, healthcare facilities
Industry UsageCommonly used in healthcare settings for patient intakeUsed across healthcare providers for claims processing

Insurance Verification focuses on confirming patient insurance details before services, while Medical Billing Specialists handle the claims process afterward. Both roles are essential in healthcare revenue cycle management and often work closely together to ensure smooth patient billing and reimbursement.

More about Insurance Verification jobs

What are popular job titles related to Insurance Verification jobs in Garner, NC?

For Insurance Verification jobs in Garner, NC, the most frequently searched job titles are:

What cities near Garner, NC are hiring for Insurance Verification jobs?

Cities near Garner, NC with the most Insurance Verification job openings:

Insurance Verification jobs near you
Infographic showing various Insurance Verification job openings in Garner, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,984 per year, or $16.8 per hour.

Front Office Coordinator - Garner, NC

Athletico Physical Therapy

Garner, NC • On-site

$14.75 - $19.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Athletico Physical Therapy rating

6.7

Company rating: 6.7 out of 10

Based on 170 frontline employees who took The Breakroom Quiz

531st of 887 rated healthcare providers

Job description

Position Overview
About Us:
At Athletico, we believe in the power of support - because a little help can lead to extraordinary achievements. Physical therapy isn't just about recovery; it's about transformation. Our team thrives on providing life-changing care for our patients, and we know that achieving this begins with taking care of our own.
Our mission is simple yet powerful: Extraordinary people improving lives.
Position Summary:
The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance. This role reports directly to the Clinic Manager and collaborates closely with clinical teams, while receiving functional and technical support from the Patient Experience Specialist (PES).
Benefits offered with this full-time position:
  • Medical & Rx, Dental and Vision (eligibility begins day one of employment)
  • HSA, Healthcare FSA, Dependent Care FSA
  • Progyny Fertility Benefit
  • Critical Illness, Accident, & Hospital Indemnity Insurance
  • Company Paid Basic Life / AD&D
  • Supplemental Life Insurance (Employee, Spouse, Child)
  • Company Paid Short-Term & Long-Term Disability
  • Long-Term Disability Buy-Up Option
  • Company Paid Maternity & Parental Leave
  • Adoption & Surrogacy Expense Reimbursement
  • KinderCare Discount
  • Legal & Credit Monitoring
  • 15 days PTO (accruing starts immediately upon hire)
  • 6 Major Holidays off plus 2 floating holidays yearly
  • Additional compensation opportunities on top of base pay
  • Bereavement Time Off & Resources
  • Commuter: Pre-Tax Transit & Parking
  • Retirement 401(k) (for 21+) w/ Per-Pay Company Match
  • SoFi Financial Wellness Tools & Loan Resources
  • HUSK Fitness Resources & Gym Discounts
  • Home, Auto, and Pet Insurance
  • Employee Assistance Program (EAP)
  • Employee Discount Program
  • Learn more by checking out our 2026 Athletico's Benefits Summary.
Essential Duties and Responsibilities:The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.
  • Deliver an exceptional front-office experience by greeting patients warmly, resolving issues promptly, and ensuring positive interactions at every touchpoint.
  • Accurately complete patient intake and registration, including demographic verification, insurance eligibility, and authorization requirements, to maintain data integrity and compliance.
  • Educate patients on financial responsibilities, payment options, and digital tools (e.g., patient portal) to improve transparency and engagement.
  • Collect time-of-service payments and meet established collection targets to support revenue cycle performance.
  • Manage clinic scheduling workflows to optimize provider availability and patient access, ensuring alignment with organizational standards.
  • Monitor and achieve key performance indicators (KPIs) for registration accuracy, insurance verification turnaround, and patient satisfaction.
  • Collaborate with Patient Experience Specialists (PES), Billing, and Clinical Operations teams to resolve complex insurance or scheduling issues and escalate as needed.
  • Utilize EMR systems, dashboards, and reporting tools to track patient outcomes, identify discrepancies, and support continuous improvement initiatives.
  • Coordinate communication of patient progress notes and plans of care to referral sources in a timely and accurate manner.
  • Support clinic engagement by organizing patient milestone celebrations and community-building activities in partnership with the clinical team.
  • Participate in ongoing training and cross-training programs to maintain proficiency in front-office operations and contribute to team flexibility.
  • Organizes activities (e.g., patient's goal celebrations, holiday celebrations) in coordination with the clinical team.
  • Provide Rehab Aide cross training on front office duties.
Qualifications:
  • Education:
    • High School Diploma or GED
  • Knowledge and Technical Skills:
    • Excellent customer service skills
    • Proficient with the use of MS Office, Outlook and Excel
    • Knowledge of healthcare insurance benefits and coverage preferred
    • Experience with requesting and managing customer payments preferred
  • Work Experience
    • 1-2 years of customer service required
    • 1-2 years of healthcare administration preferred
Knowledge and Technical Skills:
  • Demonstrated ability to deliver exceptional customer service and resolve issues promptly in a high-volume, patient-facing environment
  • Proficiency in electronic medical record (EMR/EHR) systems and scheduling platforms; ability to navigate dashboards and reporting tools for data accuracy
  • Strong understanding of insurance verification processes, prior authorization requirements, and financial clearance workflows
  • Working knowledge of HIPAA compliance and patient privacy standards
  • Skilled in Microsoft Office Suite (Outlook, Excel, Word) and collaboration tools (Teams); ability to learn new technologies quickly
  • Excellent written and verbal communication skills, including the ability to explain financial responsibilities and digital tools to patients clearly
  • Strong organizational and time management skills with attention to detail and accuracy in data entry
  • Ability to meet or exceed performance metrics (e.g., registration accuracy, collection targets) and adapt to continuous process improvements
Language Skills:
  • Ability to read, write and speak English proficiently
Physical Demands:
  • Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.
  • Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
Work Environment:
  • Consistent with a standard office environment, noise level is low with little to no extra ordinary environmental factors.

Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.
Minimum Salary/Wage
USD$ 15.00 Hr.
Maximum Salary/Wage
USD$ 23.50 Hr.

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