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Insurance Verification Supervisor Jobs (NOW HIRING)

Onco360

Pharmacy Benefit Verification Supervisor

Waltham, MA

$70.75 - $83.25/hr

Company paid benefits - life insurance; and short and long-term disability The Pharmacy Benefit Verification Supervisor is responsible for oversight of activities relating to the proper loading and ...

Onco360

Pharmacy Benefit Verification Supervisor

Waltham, MA · On-site

$70 - $82.50/hr

Company paid benefits - life insurance; and short and long-term disability The Pharmacy Benefit Verification Supervisor is responsible for oversight of activities relating to the proper loading and ...

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How much do insurance verification supervisor jobs pay per year?

As of Jun 4, 2026, the average yearly pay for insurance verification supervisor in the United States is $82,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Verification Supervisor, and why are they important?

To thrive as an Insurance Verification Supervisor, you need in-depth knowledge of insurance processes, claims management, and strong leadership abilities, often supported by a degree in healthcare administration or a related field. Familiarity with insurance verification software, electronic health records (EHR) systems, and relevant certifications like Certified Revenue Cycle Representative (CRCR) are typically advantageous. Excellent communication, problem-solving, and team management skills set top performers apart in this role. These competencies ensure accurate insurance processing, efficient team operations, and compliance with regulations in a critical healthcare function.

What are some common challenges faced by Insurance Verification Supervisors, and how can they effectively address them?

Insurance Verification Supervisors often encounter challenges such as managing high volumes of verification requests, dealing with constantly changing payer policies, and ensuring team accuracy under tight deadlines. To address these, supervisors should prioritize ongoing training for staff, implement efficient workflow management systems, and establish clear communication channels with both team members and other departments. Regular audits and proactive problem-solving can also help maintain accuracy and compliance, supporting both team performance and patient satisfaction.

What does an Insurance Verification Supervisor do?

An Insurance Verification Supervisor oversees a team responsible for verifying patients' insurance information before medical services are provided. They ensure that insurance details are accurate, up-to-date, and that all procedures are authorized for coverage. This role involves training staff, resolving complex insurance issues, improving verification processes, and coordinating with other healthcare departments. By maintaining efficient verification operations, they help prevent billing errors and support smooth patient experiences.

What is the difference between Insurance Verification Supervisor vs Insurance Verification Specialist?

AspectInsurance Verification SupervisorInsurance Verification Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in healthcare or insuranceHigh school diploma or equivalent; certifications are optional but beneficial
Work EnvironmentSupervisory role overseeing verification teams in healthcare or insurance officesPerforming verification tasks within healthcare or insurance settings
ResponsibilitiesManaging verification processes, training staff, ensuring accuracy, and complianceVerifying insurance coverage, entering data, and resolving coverage issues

The Insurance Verification Supervisor oversees verification teams, focusing on management and quality control, while the Insurance Verification Specialist handles the direct verification tasks. Both roles require similar credentials and work in healthcare or insurance environments, but the supervisor has added leadership responsibilities.

More about Insurance Verification Supervisor jobs
What states have the most Insurance Verification Supervisor jobs? States with the most job openings for Insurance Verification Supervisor jobs include:
What job categories do people searching Insurance Verification Supervisor jobs look for? The top searched job categories for Insurance Verification Supervisor jobs are:
Insurance Verification Supervisor jobs near you
Infographic showing various Insurance Verification Supervisor job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 17% Full Time, 61% Part Time, 19% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $82,798 per year, or $39.8 per hour.
Pharmacy Benefit Verification Supervisor

Pharmacy Benefit Verification Supervisor

Onco360

Scottsdale, AZ • On-site

$65.50 - $77/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Onco360 Pharmacy has a need for qualified candidates to fill our role of Pharmacy Benefit Verification Supervisor. This is an excellent opportunity to join our company and help with our expanding Specialty Pharmacy program! Full time hours, Monday to Friday - from 8:30am to 5pm MST.
Must be within commuting distance to our Scottsdale pharmacy location. Remote work available after initial training period.
Salary starting at $64k and up depending on experience
Sign-On Bonus: $5,000 for employees starting before July 31, 2026.
We offer a variety of benefits including:
  • Medical; Dental; Vision
  • 401k with a match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Quarterly Incentive Bonus
  • Paid Volunteer Day
  • Company paid benefits - life insurance; and short and long-term disability

The Pharmacy Benefit Verification Supervisor is responsible for oversight of activities relating to the proper loading and investigation of patient prescription benefits, including but not limited to patient demographics, medical and pharmacy coverage, and investigation/identification of authorization requirements needed to obtain medication coverage. This role requires advanced program knowledge and will provide quality control by routinely examining cases completed by team members.
Pharmacy Benefit Verification Supervisor Essential Functions:
  • Supervises BV/onboarding staff in a leadership role to maintain a positive working environment by creating synergy and teamwork to minimize employee relations issues and reduce turnover. Communicates effectively across pharmacy and/or corporate teams and with patients, and successfully resolves issues.
  • Assists manager in day-to-day pharmacy operations and in implementing new procedures to ensure that the accurate and timely dispensing of quality pharmacy services is consistently delivered to all patients using effective service leadership and customer skills.
  • Works with pharmacy management to recruit, select, hire, orientate, develop, and train new associates. On an ongoing basis, evaluates, coaches, and utilizes performance management practices to motivate and set expectations for BV staff. In collaboration with management, drafts and delivers effective corrective action plans and disciplinary action to technicians performing at substandard levels.
  • Manages and reports on daily activity of vertical team members, including monitoring of daily workflow and Pulse reporting.
  • Manage patient authorizations specific to Threshold Override Authorizations (TOA), SNF Letters of Agreement (LOA), and the like.
  • Monitors and escalates No-Go trends or contract-related claim rejections to Patient Benefits Manager
  • Provides ongoing access and training on web tools to the BV/Onboarding team and offers frontline support to address system functionality questions and issues (Ex: provider eligibility portals, copay card portals, applications, etc.)
  • Communicate to Pharmacy personnel payor benefit programs and policies and ensure all payer types are handled correctly by the team.
  • Handles escalations for difficult BV cases/questions to ensure accurate and timely completion of BV
  • Works with Pharmacy Technician Manager and/or Director of Pharmacy Operations on other responsibilities, projects, implementations, and initiatives as needed.
  • Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations and compliance with professional practice and patient confidentiality laws.
  • Contributes to team effort by accomplishing related tasks as needed and other duties as assigned.

Pharmacy Benefit Verification SupervisorQualifications:
Education/Learning Experience
  • Required: High School Diploma or GED. Previous Experience in Pharmacy, Medical Billing, or Benefits Verification
  • Desired: Associates or Bachelor's Degree, Certified Pharmacy Technician (PTCB), Specialty pharmacy experience

Work Experience
  • Required: 4+ years pharmacy or benefit verification experience, previous leadership experience
  • Desired: 5+ years pharmacy or benefit verification experience, 1+ years supervisor experience, Specialty pharmacy experience

Skills/Knowledge
  • Required: Pharmacy insurance and benefit verification, PBM and Medical contracts, knowledge/understanding of Medicare, Medicaid, and commercial insurance, pharmacy test claim and NCPDP claim rejection resolution, coordination of benefits, NDC medication billing, excellent interpersonal skills, able to work with all levels of management and staff, vast knowledge of pharmacy terminology and process including sig codes, and roman numerals, brand/generic names of medication, advanced typing, math and analytical skills, leadership skills
  • Desired: Specialty pharmacy operations, independent decision-making abilities, able to conduct research, be resourceful, and self-reliant, excellent communication skills

Licenses/Certifications
  • Required: Registration with Board of Pharmacy as required by state law
  • Desired: Certified Pharmacy Technician (PTCB), Advanced Certified Pharmacy Technician with completion of Billing and Reimbursement certification

Behavior Competencies
  • Required: Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail-oriented, great time-management skills, leadership

Why Onco360?
Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers.
A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion.
We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth.

Apply