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Insurance Verification Coordinator Jobs in Indiana

Ageless Mens Health

Patient Coordinator

Saint John, IN · On-site

$26/hr

Patient Coordinator - Ageless Men's Health Location: St. John, Indiana (46373) - new clinic set to ... Verify insurance coverage, collect copays and payments, and maintain accurate patient information ...

Ageless Mens Health

Patient Coordinator

Saint John, IN · On-site

$26/hr

Patient Coordinator - Ageless Men's Health Location: St. John, Indiana (46373) - new clinic set to ... Verify insurance coverage, collect copays and payments, and maintain accurate patient information ...

AthletiCo

Front Office Coordinator

Chesterton, IN · On-site

$15.75 - $20.50/hr

Patient Experience Coordinator At Athletico, we believe in the power of support - because a little ... Accurately complete patient intake and registration, including demographic verification, insurance ...

Fortis Health

Intake Coordinator

Carmel, IN · On-site

$17 - $23.25/hr

In this role, you will manage patient referrals, verify insurance coverage, maintain accurate ... This description reflects the general nature and level of work for the Intake Coordinator position.

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Insurance Verification Coordinator information

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How much do insurance verification coordinator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for insurance verification coordinator in Indiana is $23.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $28.80 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be an insurance verification coordinator?

To thrive as an Insurance Verification Coordinator, you need a solid understanding of insurance policies, medical terminology, and prior authorization processes, typically supported by a high school diploma or associate degree. Familiarity with healthcare billing software, electronic health records (EHRs), and payer portals is essential. Strong attention to detail, excellent communication, and organizational skills set top performers apart in this role. These abilities ensure accurate and timely verification, minimize claim denials, and support seamless patient care and revenue cycle management.

What is the difference between Insurance Verification Coordinator vs Insurance Billing Specialist?

AspectInsurance Verification CoordinatorInsurance Billing Specialist
Primary RoleVerify patient insurance coverage and benefits before servicesProcess and submit insurance claims for payment
CredentialsTypically requires high school diploma or equivalent; certifications like Certified Healthcare Access Associate (CHAA) are commonHigh school diploma or equivalent; certifications like Certified Professional Biller (CPB) are common
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Employer & Industry UsageUsed in healthcare to ensure coverage before treatmentUsed in healthcare to manage claims and reimbursements

The Insurance Verification Coordinator focuses on confirming patient insurance details prior to services, while the Insurance Billing Specialist handles the claims process afterward. Both roles are essential in healthcare revenue cycle management and often work closely together to ensure smooth patient billing and reimbursement processes.

Is it hard to learn insurance verification coordinator?

Learning to be an insurance verification coordinator involves understanding insurance policies, billing procedures, and using healthcare software systems. While some prior knowledge of healthcare or insurance helps, training is typically provided, making the role accessible to those with strong attention to detail and organizational skills.

How do you become an insurance verification coordinator?

To become an insurance verification coordinator, candidates typically need a high school diploma or equivalent, along with experience in healthcare or insurance billing. Relevant skills include attention to detail, knowledge of insurance policies, and proficiency with electronic health record systems or billing software. Some employers may prefer or require certification in medical billing or coding.

What does an insurance verification coordinator do?

An Insurance Verification Coordinator is responsible for verifying patients’ insurance coverage prior to medical appointments or procedures. They contact insurance companies to confirm benefits, coverage details, and pre-authorization requirements. Their work ensures that the healthcare provider receives accurate reimbursement and that patients are aware of their financial responsibilities. This role is critical for reducing claim denials and streamlining the billing process.

What are common challenges faced by insurance verification coordinators and how can they be managed?

Insurance Verification Coordinators often encounter challenges such as navigating complex insurance policies, managing high volumes of verification requests, and dealing with frequent changes in coverage or payer requirements. Staying organized, maintaining up-to-date knowledge of insurance guidelines, and utilizing verification software can help manage these challenges efficiently. Strong communication skills are also essential, as coordinators regularly interact with patients, providers, and insurance representatives to clarify information and resolve discrepancies.
What are the most commonly searched types of Insurance Verification jobs in Indiana? The most popular types of Insurance Verification jobs in Indiana are:
What cities in Indiana are hiring for Insurance Verification Coordinator jobs? Cities in Indiana with the most Insurance Verification Coordinator job openings:
Insurance Verification Coordinator jobs near you

Insurance Verification Specialist (Benefit Specialist)

PharmaCord LLC

Jeffersonville, IN • On-site

$16.25 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

PharmaCord rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

264th of 488 rated business services

Job description

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com.
A typical day in this role will include providing in-depth knowledge of our client programs by working directly with patients, healthcare providers, and insurance companies to answer inquiries, process service requests, assess benefits coverage, and manage through barriers, in a compliant manner, that stand in the way of patients and their access to therapy. The Benefits Specialist works in a dynamic and compassionate customer service role providing telephonic and web-based, where applicable, customer service support.
Key Responsibilities:
The responsibilities include, but are not limited to the following:
  • Benefit Verification:
    • Performing patient level benefits verifications as applicable for all major medical and pharmacy benefits plans.
    • Completion of the template forms that provide patient level benefits Coverage Determination Summary.
    • Coordination of prior authorizations based on payer guidelines and in compliance with law, regulation or guidance.
  • Patient Assistance:
    • Review of patient assistance enrollment forms and any supporting documentation to assess patient eligibility for participation as per SOPs and program guidelines.
    • Determination of patient's eligibility based upon program criteria for qualification.
    • Communicating the patient's eligibility to the patient, healthcare provider, and/or consignment pharmacy.
    • Answer and assist inbound callers through resolution utilizing answers to frequently asked questions or by warm transferring callers to other appropriate individuals.
    • Actively listen to each customer, assess needs, and respond with demonstrated patience and courtesy.
    • Review and identification of information that is missing and/or incorrect within program service requests/program applications.
    • Reporting of Adverse Events/ Product Complaint inquiries received in accordance with SOP and good manufacturer practices.
    • Provides timely feedback to the company regarding service failures or customer concerns
    • Effectively uses our internal technology platform, PharmaCord Lynk, to complete claims processing and keep workflows moving.
    • Communicate with key medical practice accounts, sales representatives regarding the status of cases. Provide consultative services where issues arise on how obstacles can be overcome to get patient on paid therapy.
    • Benefits Specialists are expected to be patient focused and committed to providing the highest quality customer service all while maintaining a sense of compliance and commitment to abiding by company policies and procedures.
    • Utilize Valeris' values as the driving force behind the team's success
    • On time adherence to training deadlines for all corporate policies and procedures
    • Ensure all SOPs are followed with consistency
    • Perform additional tasks or projects as assigned

Qualifications:
The candidate must possess the following personal attributes:
  • Service minded; focus on recognizing and meeting the needs of others (especially patients and care partners)
  • Ability to handle personal health information with confidentiality
  • Commitment to honesty and integrity
  • Professionalism and a strong sense of proper business and customer service etiquette
  • Clear verbal and written communication skills
  • Accountability for results
  • Ability to plan and prioritize tasks and strong attention to detail
  • Proficient emotional intelligence (ability to recognize emotions and their effects)
  • Ability to manage disruptive impulses and handle potentially stressful customer interactions
  • Proficient computer skills
  • Adaptability to change
  • Personal initiative and commitment to team and organizational goals
  • Ability to work effectively within a team
  • A positive attitude!
  • Bachelor's degree strongly preferred or equivalent experience required; completion of a high school diploma or GED is required
  • 6 months customer service experience, payer benefits experience (reimbursement, prior authorization, etc.), healthcare industry experience or healthcare related certification, license, or equivalent coursework is strongly preferred
  • Bilingual is a plus
  • This is an office-based position, the ability to sit for extended periods of time is necessary
  • Although very minimal, flexibility to travel as needed is preferred

Physical Demands & Work Environment:
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.
  • Although very minimal, flexibility to travel as needed is preferred.
  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.

Why Work for Valeris?
We're committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:
  • Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
  • Additional health support, including telehealth and Employee Assistance Program (EAP) services
  • Company match on Health Savings Account contributions
  • Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
  • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
  • 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
  • Paid Time Off (PTO) and Sick Leave to support work-life balance
  • Team members receive nine paid holidays plus two floating holidays
  • Opportunities for advancement in a company that supports personal and professional growth
  • A challenging, stimulating work environment that encourages new ideas
  • Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
  • A mission-driven, inclusive culture where your work makes a meaningful impact

Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice.
Our Commitment to Equal Opportunity
At Valeris, we don't just accept difference - we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.
Important Notice
Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @valeris.com and/or @echo.newtonsoftware.com email address regarding next steps in our interview process.
Please Note:
  • PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @valeris.com or @echo.newtonsoftware.com email address, or through our scheduling platform, Calendly.
  • We will never request your bank account information at any stage of the hiring process.
  • We will never send a check (electronic or physical) to purchase home office equipment.

If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at careers@valeris.com
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