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Insurance Transformation Jobs in Georgia (NOW HIRING)

Confie

Director of Business Transformation

Atlanta, GA · On-site +1

$150K - $175K/yr

Comprehensive benefits package including medical, dental, vision, and life insurance * Performance ... business transformation agenda across a diversified operating model that includes insurance ...

Infosys

Principal - Insurance Brokerage

Atlanta, GA · On-site

$154K - $193K/yr

Digital transformation programs or modernization programs or experience transformation. * Legacy ... Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) * 401(k) plan and contributions ...

TEKsystems

Licensed Insurance Agent

Atlanta, GA · Remote

$43K/yr

September 7th - 14th Direct-Placement, Seasonal Must have active Health Insurance license in ... About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to ...

Infosys

Senior Consultant - Insurance Brokerage

Atlanta, GA · On-site

$116K - $148K/yr

Digital transformation programs or modernization programs or experience transformation. * Legacy ... Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) * 401(k) plan and contributions ...

HGS

Licensed Health Insurance Agent

Roswell, GA · On-site

... transformational Digi CX services that are unifying customer engagement to platform-based, back ... HGS expertise spans the telecommunications and media, healthcare, insurance, banking, consumer ...

HGS

Licensed Health Insurance Agent

Roswell, GA · On-site

... transformational Digi CX services that are unifying customer engagement to platform-based, back ... HGS expertise spans the telecommunications and media, healthcare, insurance, banking, consumer ...

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Insurance Transformation information

What are some common challenges faced by professionals working in insurance transformation roles?

Professionals in Insurance Transformation often encounter challenges such as navigating legacy systems, managing resistance to change among staff, and aligning technology upgrades with regulatory requirements. These roles require strong project management and communication skills to successfully implement new digital solutions while ensuring minimal disruption to daily operations. Collaborating with cross-functional teams—including IT, compliance, and business units—is crucial for achieving seamless transitions and long-term success.

What is insurance transformation?

Insurance transformation refers to the process where insurance companies adopt new technologies, processes, and business models to improve efficiency, customer experience, and competitiveness. This often involves digitalizing operations, leveraging data analytics, and automating workflows to better meet the changing needs of customers and regulatory environments. The goal is to modernize legacy systems, streamline claims and underwriting, and create innovative insurance products. Successful transformation can help insurers stay relevant in a rapidly evolving industry and respond more quickly to market demands.

What are the key skills and qualifications needed to thrive in insurance transformation, and why are they important?

To thrive in Insurance Transformation, you need a solid understanding of insurance operations, digital transformation principles, and project management, often supported by a degree in business, IT, or related fields. Familiarity with core insurance platforms, data analytics tools, and certifications like PMP or Agile methodologies is highly valuable. Exceptional communication, change management, and stakeholder collaboration skills help drive adoption and manage organizational shifts. These capabilities are crucial for successfully leading modernization efforts and ensuring insurers remain competitive in a rapidly evolving industry.

What is the difference between Insurance Transformation vs Insurance Underwriter?

AspectInsurance TransformationInsurance Underwriter
Primary RoleLeading initiatives to modernize and optimize insurance processes, systems, and business modelsAssessing risks and determining policy terms for individual insurance applications
Required SkillsProject management, change management, industry knowledge, technical skillsRisk assessment, underwriting expertise, industry regulations, decision-making
Work EnvironmentCross-functional teams, strategic planning, often in corporate or consulting settingsUnderwriting departments, insurance companies, client-facing roles
CertificationsTypically none specific; industry knowledge and project management certifications helpfulChartered Property Casualty Underwriter (CPCU), Fellow of the Insurance Institute of America (IIA)

Insurance Transformation focuses on modernizing insurance operations through strategic initiatives, while Insurance Underwriters evaluate individual risks to determine policy terms. Both roles require industry knowledge, but their responsibilities and work environments differ significantly.

What are popular job titles related to Insurance Transformation jobs in Georgia? For Insurance Transformation jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Insurance Transformation jobs in Georgia look for? The top searched job categories for Insurance Transformation jobs in Georgia are:
What cities in Georgia are hiring for Insurance Transformation jobs? Cities in Georgia with the most Insurance Transformation job openings:
Insurance Transformation jobs near you
Infographic showing various Insurance Transformation job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Hybrid job distribution.

Director of Business Transformation

Confie

Atlanta, GA • On-site, Remote

$150K - $175K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Pay Range:
  • $150000 - $175000 / year

Our Perks & Benefits:_
  • Comprehensive benefits package including medical, dental, vision, and life insurance
  • Performance-based bonuses to reward your contributions*
  • Paid time off to recharge and maintain a healthy work-life balance
  • Flexible work options, including remote and hybrid opportunities, if eligible
  • Retirement Plan (401k) with company-matched contributions
  • Education Advancement, for employees and qualified dependents, via the Confie Enablement Scholarship Fund
  • Fitness Reimbursement - up to $15/month for gym memberships
  • Inclusive workplace through a strong commitment to Diversity, Equity, and Inclusion
  • Employee Assistance Program - confidential support for personal or professional challenges, at no cost
  • Extra Perks - optional plans for disability, hospital indemnity, health advocate program, universal life, critical illness, accident insurance, and even pet insurance

Purpose
To lead Confie's business process improvements and business transformation agenda across a diversified operating model that includes insurance distribution and general agency operations, business process outsourcing (BPO), franchising, and enabling corporate functions
Run the reengineering center of excellence, establish standards and prioritization, and partner with business and functional leaders to redesign end-to-end processes, embed control by design, enable automation, and deliver measurable operating results
Essential Duties & Responsibilities
Reengineering Strategy and Portfolio Leadership:
  • Lead the reengineering program and portfolio, including intake, triage, prioritization, and road map management aligned to enterprise priorities
  • Build and maintain process architecture and a pipeline of high-impact opportunities across customer, operational, and enabling functions
  • Develop business cases and benefits hypotheses for prioritization initiatives, including cost, cycle time, quality, capacity, customer experience, and control performance
  • Establish standards for discovery, documentation, measurement, and handoffs to delivery teams

Discovery, Design, and Solution Definition:
  • Lead structured discovery and current state analysis using value stream mapping, process mapping, root cause analysis, and waste identification
  • Facilitate future state design that clarifies process steps, roles, decision points, exceptions, service levels, and control by design
  • Define requirements, operating model implications, and performance measures for redesigned processes
  • Partner with stakeholders to align scope, decision rights, and readiness needs, including policy updates, training, communications, and change enablement

Controls by Design:
  • Embed control requirements into process redesign from inception, including preventive and detective controls, auditability, access discipline, segregation of duties, exception handling, and monitoring triggers
  • Partner with Legal, Compliance, Finance, Technology, and Operations to align controls with regulatory requirements and practical execution

Delivery Model and Implementation Enablement:
  • Operate as a center of excellence that enables implementation by business owners and delivery teams while providing disciplined governance and support
  • Define implementation plans with clear ownership, milestones, dependencies, and adoption measures
  • Support execution through launch readiness, pilot training, training and job aids, cutover support, and post-launch stabilization
  • Establish benefits realization tracking and performance reviews to sustain improvements

Automation and Technology Enablement:
  • Partner with the Technology and Data teams to translate process redesign into workflow enablement, system configuration changes, automation opportunities, and decision support capabilities
  • Identify and prioritize automation opportunities, including rules-based automation, low-code workflows, document and data routing, and analytics-enabled decisioning where appropriate
  • Ensure measurement systems are defined and operationalized, including process performance indicators, control-monitoring signals, and benefits-realization reporting

Stakeholders Leadership and Communication:
  • Lead cross-functional working sessions, workshops, and governance routines with a clear agenda, decision, and follow-through
  • Communicate progress, risks, and decisions to leaders using concise narratives and data-supported reporting
  • Build strong relationships with functional leaders to drive adoption and reduce friction to implementation

Team Leadership and Capability Building:
  • Lead and develop a team of process analysts, continuous improvement leads, and transformation resources as assigned
  • Create reusable toolkits, templates, and standards that improve consistency and speed of delivery
  • Coach stakeholders on process thinking, measurement discipline, and change adoption

Qualifications and Education Requirements
Bachelor's degree required, an advanced degree preferred
8 or more years of progressive experience in process improvement, business transformation, business process management (BPM), operational excellence, or reengineering
Demonstrated success leading cross-functional initiatives from discovery through implementation and sustained performance
Experience in insurance, financial services, franchising, regulated operations, and/or outsourced service delivery models is strongly preferred
Expertise in end-to-end process design, value stream mapping, process mapping, root cause analysis, and operating model definition
Ability to translate process design into implementable requirements across operations and technology teams
Strong orientation to automation and workflow enablement in partnership with technology teams
Strong analytical capability, including benefits modeling and performance measurement
Proficiency with process mapping and analysis tools such as Microsoft Visio
Experience with workflow and automation platforms, including low-code automation and robotic process automation (RPA), and partnering with Technology teams to translate process designs into build-ready requirements
Experience using project and portfolio management tools to manage intake prioritization, delivery plans, and status reporting (Smartsheet or equivalent)
Strong capability with data and reporting tools to define metrics, track benefits, and monitor performance (for example, Microsoft Excel, SQL, Power BI, Tableau, or equivalent)
Familiarity with documentation and knowledge management tools to create and maintain standards, templates, and reusable playbooks (SharePoint)
Excellent facilitation, stakeholder management, and executive communication skills
Preferred Skills
Credentials that demonstrate process transformation capability are valued, including Lead Six Sigma (Green Belt or Black Belt), Project Management Professional (PMP), Certified Business Process Professional (CBPP), or comparable certifications
Specific Platforms: UiPath, ServiceNow, and QPR
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
Notice
As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie's use of these computer systems should contact Human Resources at employeerelations@confie.com
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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About Confie

Sourced by ZipRecruiter

Industry

Insurance services

Company size

1,001 - 5,000 Employees

Headquarters location

Huntington Beach, CA, US

Year founded

2008

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