Insurance Startup Jobs in Pennsylvania (NOW HIRING)

USG Insurance Services, Inc.

• Full-time (40 hours/week); office hours 8:30 AM - 5:00 PM local time
• Hybrid, or in-office - flexible
• Location: Canonsburg, PA
• Must be authorized to work in the U.S.

USG is a national wholesale broker and managing general agent (MGA), writing business in all 50 states across a network of 400+ markets. We've been ranked a 5-star MGA by Insurance Business America for four consecutive years and named a Top Insurance Workplace for five years running, as voted by our own team. Our in-house IT development and support teams, based in Canonsburg, PA, manage both proprietary and third-party systems that keep our sales operations at the leading edge of the industry.

The Senior Business Analyst is the key connection between the business and the software development team - someone with a deep understanding of business processes who can see how technology solves problems the business is facing now or may face in the future. This is a role for someone energetic and ambitious who enjoys direct interaction with both business stakeholders and technical teams, and who can translate between the two fluently.

• Serve as key liaison between the business and IT/development teams
• Analyze complex business problems and assess how technology may solve them
• Recommend solutions - new features, new software, or software updates
• Formalize the objectives and scope of business systems (project planning and startup)
• Consult with the business to develop project requirements and Business Requirements Documentation (BRD)
• Develop user acceptance test plans with the business for new software or major enhancements
• Support solution design by contributing at design sessions, helping translate requirements into workable business solutions
• Recommend additional data or services needed to address key business issues; research third-party solutions as needed
• Adhere to SDLC standards; work with external partners and vendors as needed
• Support UAT execution, post-implementation support, and test case execution
• Act as liaison between business and development to manage requests for additional scope or process changes
• Bridge business and IT during major issues, and provide ongoing support to the business as key issues arise
• Stay current on business processes, strategy, and related system solutions to support continuous improvement
• Participate in system design and configuration activities; translate functional/business specs into technical specs with the technical team
• Develop customer-focused documentation for software solutions (e.g., wireframes, use cases, business rules)

• 5+ years of relevant Business Analyst experience
• Bachelor’s degree in business administration, Computer Science, MIS, or a related field
• Experience interacting with executive leadership and software development teams
• Strong analytical and problem-solving skills; able to manage and prioritize multiple projects
• Excellent oral and written communication skills - able to convey business requirements and technical needs clearly and concisely
• Excellent client and interpersonal skills; work effectively with internal and external partners
• Organized, detail-oriented, and comfortable self-managing with ownership of your work

• Insurance industry experience, ideally in P&C Insurance or InsurTech (underwriting or sales background also relevant)
• Curiosity and hands-on experience using AI tools to streamline BA deliverables and a willingness to explore new ways AI can improve speed and quality of analysis work
• Experience with JIRA
• Experience with SQL or other report-writing tools
• Familiarity with data mapping for API interfaces
• Experience working with offshore teams
• Experience working in a cloud environment such as AWS

• Comprehensive benefits: company-paid Short-Term & Long-Term Disability, Basic Life, AD&D, and Team Member Assistance Program
• Medical, Dental, Vision, and Life insurance
• 401(k) retirement plan
• Flexible Spending Account and Dependent Care FSA
• Tuition reimbursement
• A week of hands-on, in-person training with our corporate team
• 24/7 virtual training through USG University
• Generous paid time off and company holiday schedule
• Room for significant growth within the company