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Insurance Retention Agent Jobs in Renton, WA (NOW HIRING)

StaffMyAgency LLC

Insurance Agent

Auburn, WA · On-site

$120K/yr

Farmers Insurance is seeking a motivated and results-oriented Sales Producer to join our dynamic ... Cross-sell and upsell existing clients to deepen relationships and boost retention * Build referral ...

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Insurance Retention Agent information

See Renton, WA salary details

$28.1K

$73.1K

$136.7K

How much do insurance retention agent jobs pay per year?

As of May 31, 2026, the average yearly pay for insurance retention agent in Renton, WA is $73,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $86,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Retention Agent, and why are they important?

To thrive as an Insurance Retention Agent, you need strong knowledge of insurance products, policy terms, and customer account management, often supported by a high school diploma or relevant insurance certifications. Familiarity with CRM software, policy management systems, and call center platforms is typically required. Excellent communication, problem-solving, and negotiation skills help you build rapport and address client concerns effectively. These abilities are essential for maintaining customer satisfaction, reducing policy cancellations, and driving business growth.

What are some common challenges Insurance Retention Agents face, and how can they overcome them?

Insurance Retention Agents often encounter challenges such as handling dissatisfied clients, addressing concerns about policy costs, and competing with offers from other companies. To overcome these challenges, agents should focus on building strong relationships with clients, actively listening to their needs, and demonstrating the unique value of their company's products. Additionally, staying well-versed in policy details and industry trends empowers agents to provide tailored solutions and improve retention rates.

What are Insurance Retention Agents?

Insurance Retention Agents are professionals who work for insurance companies or agencies with the primary goal of retaining existing clients. They reach out to policyholders whose policies are up for renewal or at risk of cancellation, addressing concerns, answering questions, and offering solutions to keep their business. Their responsibilities often include explaining policy benefits, handling customer complaints, and sometimes negotiating discounts or policy adjustments. By maintaining strong client relationships, they help reduce customer churn and support the company’s long-term growth.

What is the difference between Insurance Retention Agent vs Insurance Customer Service Representative?

AspectInsurance Retention AgentInsurance Customer Service Representative
CredentialsLicensing may be required; sales and retention trainingGenerally customer service training; licensing varies
Work EnvironmentCall centers, insurance offices, remoteCall centers, insurance offices, remote
Employer & Industry UsageInsurance companies, agenciesInsurance companies, agencies, brokers
Primary FocusRetaining existing clients, upselling policiesHandling inquiries, providing policy info, resolving issues

While both roles involve communication with clients, Insurance Retention Agents focus on maintaining client relationships and reducing policy cancellations, often involving sales skills. Insurance Customer Service Representatives primarily address client questions and support needs. The roles overlap in work environment and credentials but differ in primary responsibilities.

What are popular job titles related to Insurance Retention Agent jobs in Renton, WA? For Insurance Retention Agent jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Insurance Retention Agent jobs in Renton, WA look for? The top searched job categories for Insurance Retention Agent jobs in Renton, WA are:
What cities near Renton, WA are hiring for Insurance Retention Agent jobs? Cities near Renton, WA with the most Insurance Retention Agent job openings:
Insurance Retention Agent jobs near you

Insurance Agent

Farmers Insurance - District 7913

Auburn, WA

$40K - $120K/yr

Full-time

Posted 15 days ago

Job description

Join Our High-Performing Sales Team at Farmers Insurance! Farmers Insurance is seeking a motivated and results-oriented Sales Producer to join our dynamic team.

If you are passionate about sales and thrive in a fast-paced, performance-driven environment, this is your opportunity to shine. In this role, you will utilize our provided lead programs to market, sell, and build strong relationships with customers, while offering our comprehensive product portfolio.

We provide daily sales opportunities in a supportive and collaborative agency environment designed to help you succeed.

If you have a proven sales track record and are committed to delivering exceptional customer experiences, apply today! Discover excellent career growth and earning potential with Farmers Insurance.

Salary Range: $40,000.00 - $120,000.00 per year

Benefits

  • Base pay+ Commission
  • Mon-Fri Schedule
  • Hands on Training
  • Career Growth Opportunities

Requirements

  • Insurance experience is preferred, but not required
  • Sales experience or a client-facing background is a plus
  • Proven track record of trustworthiness, dependability, and ethical behavior
  • Must be coachable
  • Excellent communication skills: written, verbal, and listening
  • Must have strong interpersonal communication skills
  • Must be motivated and determined
  • Required: General Lines Property and Casualty License (will help obtain license)
  • Required: General Lines Life & Health License (will help obtain license)

Responsibilities

  • Obtain your Insurance Producer's licenses in Property & Casualty, and Life & Health
  • Drive new business growth through inbound and outbound sales strategies
  • Generate quotes, follow up with leads, and close personal lines insurance policies
  • Provide prompt, accurate, and friendly client support
  • Maintain a strong work ethic with total commitment to success daily
  • Cross-sell and upsell existing clients to deepen relationships and boost retention
  • Build referral partnerships with mortgage lenders, realtors, and other professionals
  • Deliver excellent customer service to maintain long-term client satisfaction
  • Develop new financial service opportunities with both existing and new clients
  • Agency Owner will be providing leads to help generate sales
  • Meet and exceed monthly sales goalsbecause your paycheck depends on it


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