1

Insurance Retention Agent Jobs in Minnesota (NOW HIRING)

$50K - $76K/yr

As an Insurance Sales Associate, you will work alongside and support a Comparion Insurance Sales Agent in driving profitable growth through new business sales and customer retention. Your ability to ...

$50K - $76K/yr

As an Insurance Sales Associate, you will work alongside and support a Comparion Insurance Sales Agent in driving profitable growth through new business sales and customer retention. Your ability to ...

Showing results 21-40

Insurance Retention Agent information

What is an insurance retention agent?

Insurance Retention Agents are professionals who work for insurance companies or agencies with the primary goal of retaining existing clients. They reach out to policyholders whose policies are up for renewal or at risk of cancellation, addressing concerns, answering questions, and offering solutions to keep their business. Their responsibilities often include explaining policy benefits, handling customer complaints, and sometimes negotiating discounts or policy adjustments. By maintaining strong client relationships, they help reduce customer churn and support the company’s long-term growth.

What are the key skills and qualifications needed to thrive as an insurance retention agent?

To thrive as an Insurance Retention Agent, you need strong knowledge of insurance products, policy terms, and customer account management, often supported by a high school diploma or relevant insurance certifications. Familiarity with CRM software, policy management systems, and call center platforms is typically required. Excellent communication, problem-solving, and negotiation skills help you build rapport and address client concerns effectively. These abilities are essential for maintaining customer satisfaction, reducing policy cancellations, and driving business growth.

What are some common challenges insurance retention agents face, and how can they overcome them?

Insurance Retention Agents often encounter challenges such as handling dissatisfied clients, addressing concerns about policy costs, and competing with offers from other companies. To overcome these challenges, agents should focus on building strong relationships with clients, actively listening to their needs, and demonstrating the unique value of their company's products. Additionally, staying well-versed in policy details and industry trends empowers agents to provide tailored solutions and improve retention rates.

What is the difference between Insurance Retention Agent vs Insurance Customer Service Representative?

AspectInsurance Retention AgentInsurance Customer Service Representative
CredentialsLicensing may be required; sales and retention trainingGenerally customer service training; licensing varies
Work EnvironmentCall centers, insurance offices, remoteCall centers, insurance offices, remote
Employer & Industry UsageInsurance companies, agenciesInsurance companies, agencies, brokers
Primary FocusRetaining existing clients, upselling policiesHandling inquiries, providing policy info, resolving issues

While both roles involve communication with clients, Insurance Retention Agents focus on maintaining client relationships and reducing policy cancellations, often involving sales skills. Insurance Customer Service Representatives primarily address client questions and support needs. The roles overlap in work environment and credentials but differ in primary responsibilities.

What are popular job titles related to Insurance Retention Agent jobs in Minnesota?

For Insurance Retention Agent jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Insurance Retention Agent jobs in Minnesota look for?

The top searched job categories for Insurance Retention Agent jobs in Minnesota are:

What cities in Minnesota are hiring for Insurance Retention Agent jobs?

Cities in Minnesota with the most Insurance Retention Agent job openings:

Insurance Sales Associate

Comparion Insurance Agency

Minneapolis, MN • On-site

$50K - $76K/yr

Full-time

Re-posted 3 days ago


Job description

Schedule: Full-Time
Salary Range: USD $50000.00 - $76000.00
Job Category: Sales - Comparion
Description

We are looking for an Insurance Sales Associate to join our team in our Edina, MN office. This is not a remote position.

We're Hiring Immediately!

As an Insurance Sales Associate, you will work alongside and support a Comparion Insurance Sales Agent in driving profitable growth through new business sales and customer retention. Your ability to listen actively and empathize with customers will be key, as you will serve as their initial point of contact. Success in this role requires building a strong local network and developing meaningful, in-person relationships within the community.

Working for Comparion Insurance Agency, a Liberty Mutual company, means being part of an organization committed to fostering an inclusive workplace. We support this commitment through leadership development programs designed to attract, engage, advance, and retain underrepresented talent, as well as Employee Resource Groups that strengthen our inclusive culture, support personal and professional development, and provide opportunities for employees to connect, learn, and engage.

Are you ready to discover what it means to work for an agency backed by Liberty Mutual, a Fortune 100 company committed to putting people first, acting responsibly, and making a positive impact?

Responsibilities
  • Utilize consultative sales techniques to prospect for and generate new business opportunities.
  • Assist with the processing of new business, including contacting customers to finalize sales and service transactions.
  • Identify cross-selling opportunities and refer them to the Sales Agent.
  • Contribute to and help execute marketing plans in partnership with the Sales Agent.
  • Identify mass-marketing prospects through the existing book of business and community prospecting opportunities.
  • Meet monthly new business sales goals.
  • Conduct follow-up activities on new policies to maintain high retention rates and maximize cross-selling opportunities.
  • Coordinate with other departments to ensure a high level of customer service.
  • Serve as the initial point of contact for customer inquiries and concerns regarding policy establishment and new account status.
  • Unlicensed candidates will be enrolled in a new-hire training program upon joining Comparion. This program includes licensing preparation, with Comparion covering the cost of training materials and licensing exam fees.
Qualifications
  • High School Degree
  • 1-2 years of relevant sales experience preferred
  • Exceptional written and verbal communication skills
  • Ability to handle common objections and educate customers in a consultative manner
  • Demonstrated self-starter, motivated to learn and grow in a professional sales organization
  • Professional business acumen, strong presence and confidence
  • Resourceful team player that can contribute and accept new ideas
  • A state insurance license-or willingness to earn one with training and support-in Property & Casualty, and Life
About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices

  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

Employment Type: Full Time