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Insurance Retention Agent Jobs in Kentucky (NOW HIRING)

GEICO Lexington

Insurance Sales Agent

Lexington, KY · On-site

$45K - $100K/yr

As an Insurance Sales Agent you will take inbound sales calls, make outbound calls to generate ... Dual emphasis on sales and retention. Agent must grow and maintain their customers. * Does require ...

Davis Insurance Inc

Insurance Agent

Bowling Green, KY · On-site

$50K - $70K/yr

Davis Insurance is an independent agency that's been protecting Kentucky and Tennessee families and ... Cross-sell within your book to deepen client relationships and increase retention * Maintain ...

ViziRecruiter,LLC.

Retain and renew policies while delivering exceptional service. * Cross-sell auto, home, life, and ... Insurance or financial services experience preferred. * Strong relationship-building and ...

ViziRecruiter,LLC.

Retain and renew policies while delivering exceptional service * Cross-sell auto, home, life, and ... Insurance or financial services experience preferred * Strong relationship-building and ...

Otter Insurance Agency

As a Licensed Insurance Sales Agent, you will: * Sell, market, and service a wide range of Allstate ... Build lasting client relationships to ensure retention and policy renewals. * Consistently prospect ...

Latorre Insurance Group

... Insurance Agent to join our team. This position is ideal for a licensed Property & Casualty ... Maintain strong client relationships to promote retention and generate referrals. * Maintain ...

The Juris Agency

Insurance Agent

Bowling Green, KY · On-site

Davis Insurance is an independent agency that's been protecting Kentucky and Tennessee families and ... Cross-sell within your book to deepen client relationships and increase retention * Maintain ...

New

ViziRecruiter,LLC.

As a 1099 Captive Agent , you will be responsible for retaining, servicing, and expanding relationships with educators , ensuring they have the right insurance solutions tailored to their unique ...

Promoted2

Remote Insurance Agent

Lexington, KY · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention

AAA Ec Insurance Agency

Life Sales Agent

Louisville, KY

$93K - $121K/yr

Life Sales Agent If you are a career-minded, service-driven individual looking to join a fast-paced ... of Life insurance products * Provide excellent customer service and maintain retention ...

Alex Goldfarb State Farm Agency

$50K - $75K/yr

Insurance Account Position - State Farm Agent Team Member * Life insurance * Hiring bonus * Bonus ... retention. * Maintain accurate records of sales activities and customer interactions.

Holman Enterprises

$25K/mo

## Personal Lines Insurance AgentApplylocations: Maple Shade, NJ (US)time type: Full timeposted on ... Work closely with management team to help achieve premium and retention targets for all lines of ...

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Insurance Retention Agent information

What is an insurance retention agent?

Insurance Retention Agents are professionals who work for insurance companies or agencies with the primary goal of retaining existing clients. They reach out to policyholders whose policies are up for renewal or at risk of cancellation, addressing concerns, answering questions, and offering solutions to keep their business. Their responsibilities often include explaining policy benefits, handling customer complaints, and sometimes negotiating discounts or policy adjustments. By maintaining strong client relationships, they help reduce customer churn and support the company’s long-term growth.

What are the key skills and qualifications needed to thrive as an insurance retention agent?

To thrive as an Insurance Retention Agent, you need strong knowledge of insurance products, policy terms, and customer account management, often supported by a high school diploma or relevant insurance certifications. Familiarity with CRM software, policy management systems, and call center platforms is typically required. Excellent communication, problem-solving, and negotiation skills help you build rapport and address client concerns effectively. These abilities are essential for maintaining customer satisfaction, reducing policy cancellations, and driving business growth.

What are some common challenges insurance retention agents face, and how can they overcome them?

Insurance Retention Agents often encounter challenges such as handling dissatisfied clients, addressing concerns about policy costs, and competing with offers from other companies. To overcome these challenges, agents should focus on building strong relationships with clients, actively listening to their needs, and demonstrating the unique value of their company's products. Additionally, staying well-versed in policy details and industry trends empowers agents to provide tailored solutions and improve retention rates.

What is the difference between Insurance Retention Agent vs Insurance Customer Service Representative?

AspectInsurance Retention AgentInsurance Customer Service Representative
CredentialsLicensing may be required; sales and retention trainingGenerally customer service training; licensing varies
Work EnvironmentCall centers, insurance offices, remoteCall centers, insurance offices, remote
Employer & Industry UsageInsurance companies, agenciesInsurance companies, agencies, brokers
Primary FocusRetaining existing clients, upselling policiesHandling inquiries, providing policy info, resolving issues

While both roles involve communication with clients, Insurance Retention Agents focus on maintaining client relationships and reducing policy cancellations, often involving sales skills. Insurance Customer Service Representatives primarily address client questions and support needs. The roles overlap in work environment and credentials but differ in primary responsibilities.

What are popular job titles related to Insurance Retention Agent jobs in Kentucky?

For Insurance Retention Agent jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Insurance Retention Agent jobs in Kentucky look for?

The top searched job categories for Insurance Retention Agent jobs in Kentucky are:

What cities in Kentucky are hiring for Insurance Retention Agent jobs?

Cities in Kentucky with the most Insurance Retention Agent job openings:

Insurance Retention Agent jobs near you

Insurance Sales Agent

Lexington, KY • On-site

GEICO Lexington
See more jobs at GEICO Lexingtonexternal

$45K - $100K/yr

Full-time

Medical, PTO

Re-posted 13 days ago

Key responsibilities

  • Take inbound sales calls and make outbound calls to generate appointments and market insurance products.

  • Present insurance quotes, attempt to upsell/cross-sell or bundle insurance products, close sales, and pursue referrals.

  • Connect with prospective customers and referral partners via phone, email, or other communication methods.

Job description

*** $500 bonus if you already have a Property and Casualty License***

Our Local Office is looking for a confident and highly motivated individual that's interested in a great sales career opportunity. Great earnings with future long term career advancement available. As an Insurance Sales Agent you will take inbound sales calls, make outbound calls to generate appointments and market a wide range of insurance products and services through GEICO and their affiliate partners. We write business in the following states; Kentucky, Ohio, Indiana, West Virginia and Tennessee.


Extra benefits of our office:


  • Flexible Schedule - We understand life happens and do our best to work with you on it.
  • Office Culture - This will be one of your best office environments to work in. You will forget what that you are working in a office setting.
  • Overtime Available - As long as you are producing you will be eligible for over time as management approves.
  • No Overbearing Micromanagement - You will not have management breathing down your neck, there will be expectations communicated. You are here to work not pushed to the edge of your limits every day.
  • Bonuses - We do regularly have daily, weekly, per pay period, monthly and annual challenges that pay out on a individual, team and office level.
  • Paid Time Off - 2 weeks PTO after 60 Days, renews yearly.
  • Business Casual Dress Code - No suit or tie required! We frequently wear polo's and jeans.
  • Health Insurance Stipend - ***After 90 days***
  • Office Snacks - We frequently take trips to Costco to take care of our team.
  • Birthday Lunches - If its someone's birthday lunch is delivered to the office for the office
  • Insurance and Sales training - We will teach you what you do not know and enhance what you do already know.
Responsibilities
  • Meet or exceed new business production goals set by management.
  • Generate insurancequotes, present the sale, attempt to upsell/cross sell or bundle insurance products, closes sales and pursue referrals.
  • Connect with prospective customer and referral partners via phone, email, or other communication methods. .
  • Grow sales revenue by utilizing phone, email and potential client lists.
  • Dual emphasis on sales and retention. Agent must grow and maintain their customers.
  • Does require at least one Saturday a month, but have the option to take one day off during the week or work the overtime.
Requirements
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Be capable of handling customer rejection and willing to overcome objections.
  • Strong communication and negotiation skills.
  • Property Casualty insurance license is required within 60 days of hire.

Bonus Points if you...

  • *** $500 bonus if you already have a Property and Casualty License***
  • Are proficient with Windows 11, Microsoft suite, and salesforce.
  • Have past sales/insurance/auto/real estate experience
  • Are bilingual in speech and in writing.
Benefits
Paid Time Off (PTO)###Flexible Schedule###Health Insurance###Hands on Training###Career Growth Opportunities###Evenings Off###