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Insurance Restoration Project Manager Jobs in Ontario

Paul Davis Ottawa

Restoration Project Manager

Ottawa, ON · On-site

CA$65K - CA$85K/yr

Lead and manage restoration projects involving water, fire, mold, storm, and reconstruction ... Client & Insurance Communication * Serve as the primary point of contact for property owners ...

Nova Staffing Inc

Project Manager

Burlington, ON · On-site

CA$80K/yr

... Manager to oversee residential and commercial property ... restoration projects related to insurance losses including water, fire, and other property damage ...

FIRST ONSITE

Project Manager I

Ottawa, ON

You'll manage property restoration projects from initial assessment to completion, ensuring ... You'll meet with homeowners, adjusters, and insurers to communicate updates, manage expectations ...

FIRST ONSITE

Project Manager II

Kitchener, ON

... restoration project, leading from kickoff to completion with precision and purpose. You'll scope ... You'll engage directly with homeowners, adjusters, and insurers to build trust, communicate clearly ...

FIRST ONSITE

Project Manager II

Pickering, ON

... restoration project, leading from kickoff to completion with precision and purpose. You'll scope ... You'll engage directly with homeowners, adjusters, and insurers to build trust, communicate clearly ...

FIRST ONSITE

Project Manager II

London, ON

Are you a skilled project manager from the restoration industry who thrives on managing work from ... You'll engage directly with homeowners, adjusters, and insurers to build trust, communicate clearly ...

FIRST ONSITE

Project Manager III

Kingston, ON

Are you an experienced restoration professional or project manager who thrives on ownership ... You are the trusted point of contact for homeowners, adjusters, and insurers, providing clear ...

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Insurance Restoration Project Manager information

What are the key skills and qualifications needed to thrive as an insurance restoration project manager, and why are they important?

To thrive as an Insurance Restoration Project Manager, you need a strong background in construction management, knowledge of insurance claims processes, and relevant certifications such as IICRC or OSHA. Familiarity with project management software, estimating tools like Xactimate, and building codes is typically required. Exceptional communication, organization, and problem-solving skills help you coordinate with clients, adjusters, and subcontractors. These abilities ensure projects are completed efficiently, within budget, and to the satisfaction of both clients and insurance providers.

What is an insurance restoration project manager?

Insurance Restoration Project Managers are professionals who oversee construction and repair projects that result from damage covered by insurance claims, such as those caused by fire, water, storms, or other disasters. They act as the main point of contact between property owners, insurance adjusters, and contractors, ensuring that restoration work meets industry standards and is completed on time and within budget. Their responsibilities include assessing damage, estimating costs, coordinating teams, managing schedules, and ensuring compliance with insurance requirements. Ultimately, they help property owners restore their homes or businesses after an insured loss.

What are some common challenges faced by an insurance restoration project manager during the claims process?

Insurance Restoration Project Managers often encounter challenges such as coordinating with multiple stakeholders, including insurance adjusters, property owners, and subcontractors, to ensure everyone is aligned on project scope and timelines. Another frequent challenge is navigating unexpected delays or changes in project plans due to additional damage discovered during restoration or fluctuations in material availability. Clear communication, detailed documentation, and flexibility are essential for overcoming these obstacles and maintaining positive client relationships throughout the restoration process.

What is the difference between Insurance Restoration Project Manager vs Insurance Restoration Estimator?

AspectInsurance Restoration Project ManagerInsurance Restoration Estimator
CredentialsCertifications like IICRC, OSHA, or project management certificationsEstimating certifications, such as Xactimate certification
Work EnvironmentOversees entire restoration projects, manages teams, coordinates with clientsPrepares cost estimates, assesses damages, works closely with clients and insurance adjusters
Employer & Industry UsageRestoration companies, insurance firms, general contractorsRestoration companies, insurance adjusters, contractors

The Insurance Restoration Project Manager oversees the entire restoration process, managing teams and client communication, while the Insurance Restoration Estimator focuses on calculating costs and damages. Both roles require industry-specific certifications and work closely within the restoration and insurance sectors, but their core responsibilities differ significantly.

What are popular job titles related to Insurance Restoration Project Manager jobs in Ontario? For Insurance Restoration Project Manager jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Insurance Restoration Project Manager jobs in Ontario look for? The top searched job categories for Insurance Restoration Project Manager jobs in Ontario are:
Insurance Restoration Project Manager jobs near you
Infographic showing various Insurance Restoration Project Manager job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Restoration Project Manager

Paul Davis Ottawa

Ottawa, ON • On-site

CA$65K - CA$85K/yr

Full-time

Medical, Dental, Vision

Re-posted 4 days ago

Job description


Job Title: Project Manager  
Reports To: Operations Manager  
Manages: N/A  
Location: Ottawa, ON, Canada – Office / Field 
Position Summary 
The Project Manager oversees restoration projects from initial emergency response through project completion. This role ensures that jobs are executed efficiently, safely, and profitably while delivering exceptional customer service. The Project Manager coordinates field teams, subcontractors, vendors, and clients, ensuring all work meets industry standards, insurance requirements, and company quality expectations. 
 
Key Responsibilities 
Project Management 
  • Lead and manage restoration projects involving water, fire, mold, storm, and reconstruction services. 
  • Conduct job site inspections, scope projects  
  • Develop project timelines, schedules, and budgets; monitor performance to ensure deadlines and profitability targets are met. 
  • Coordinate and manage subcontractors, suppliers, and internal crews. 
  • Ensure all documentation, photos, moisture logs, and job notes are completed accurately and on time. 
  • Follow up on accounts receivable files to ensure timely payment.  
 
Client & Insurance Communication 
  • Serve as the primary point of contact for property owners, insurance adjusters, and other stakeholders. 
  • Provide clear communication regarding project status, changes, and expectations. 
  • Manage change orders and obtain necessary approvals. 
  • Build strong relationships to encourage repeat business and referrals. 
Quality & Compliance 
  • Ensure all work meets IICRC standards, local building codes, and safety regulations. 
  • Implement and uphold site safety practices; conduct safety meetings as needed. 
  • Perform final walk-throughs to ensure customer satisfaction and job completion. 
Team Leadership 
  • Direct and support field technicians to ensure productivity and quality of work. 
  • Train team members on restoration processes, equipment use, and documentation standards. 
  • Foster a positive team environment and promote company values. 
 
Qualifications 
Required 
  • 2–5+ years of experience in restoration, construction, or related project management. 
  • Strong knowledge of water mitigation, fire damage restoration, mold remediation, or reconstruction. 
  • Proficiency with project management and estimating tools (Xactimate, Job-Dox, Encircle, DASH, or similar). 
  • Valid driver’s license and clean driving record. 
  • Strong organizational, communication, and problem-solving skills. 
Preferred 
  • IICRC Certifications (WRT, ASD, FSRT, AMRT). 
  • Experience working with insurance carriers and adjusters. 
  • Background in customer service or emergency response environments. 
  • Bilingual abilities (a plus depending on region). 
 
Work Hours & Availability  
 
Standard office hours are Monday to Friday, 8:00 AM – 4:30 PM. While the role 
 is generally structured around a 40-hour workweek, hours may fluctuate depending on workload and business needs. The following applies:  
 
• On-Call Rotation: As part of the operations team, the Project Manager participates in a rotating on-call schedule to support after-hours emergency events. On-call responsibilities are shared among team members to ensure coverage without excessive burden on any individual.  
 
• Catastrophe (CAT) Response: In the event of a large-scale CAT deployment (e.g., regional flood, ice storm), Project Managers may be required to adjust their availability and working hours to support operations. Travel may be required depending on the CAT location. All travel expenses related to CAT events will be covered by Paul Davis Ottawa.  
• Flexibility Required: While efforts will be made to adhere to typical hours, all team members are expected to be responsive and adaptable, particularly in emergency scenarios or high-volume periods. Time saved from other functional areas is expected to be reallocated toward meeting or exceeding estimate production targets.  
 
Compensation & Benefits 
  • Competitive salary or salary + bonus based on project profitability. 
  • Health, dental, vision insurance. 
  • vehicle allowance and gas card 
  • Professional development and certification support.