Insurance Payment Processor Jobs in Rockford, IL

Accountability:

Considered specialist in knowledge of hard goods (wares). Responsible for all duties as assigned by the Store Manager, including sorting wares, examining product for condition, and ensuring the best possible price is listed on each item.

Responsibilities & Essential Functions:

Product Knowledge

• Processes hard goods (wares, electrical, furniture, books, shoes, accessories). This includes sorting based on store criteria, utilizing pricing guide, minimizing trash, and salvaging as applicable.
• Separates materials according to category (sales, salvage, seasonal goods).
• Identifies items that are priced by management, i.e. high value or unique items. As assigned by management, will price identified items.
• Identifies items that could be sold through ecommerce.
• Prices items accurately, balances maximizing price with providing a true value to the customer.

Time Management

• Maintains productivity as demonstrated by meeting minimum production numbers as established and communicated by management.
• Calculates and records number of pieces processed.

Communication

• Helps in donations or other areas as needed.
• Participates in special projects related to wares.
• Responsive and respectful towards others within the organization. Promotes internal and external customer service through effective communication. Displays appropriate behavior (courteous and respectful interactions) with fellow employees.

Other

• Follows established processes according to Kaizen standards.
• Consistently follows established safety rules. Reports safety accidents and hazards when known and in a timely manner. Maintains a safe, clean, and orderly work area. Utilizes the proper equipment and supplies in meeting the safety standards. Maintains workstation supplies. Completes work station 5 minute clean up daily.
• Demonstrates regard for Goodwill's assets including property, and equipment.

The above list of responsibilities is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities or duties required. Employees are expected to perform other duties as assigned.
Environment:

This position is based in a retail store environment. Duties include work in the warehouse area, which can involve exposure to varying temperatures, noise, dust, and the physical handling of goods. The role requires standing and walking for extended periods, frequent bending and lifting, and the ability to safely move merchandise and materials. Weekend and evening work required.

Sensory and Physical Requirements:

Ability to efficiently and effectively perform all functions of the job. Ability to stand, bend, lift, and reach for long periods of time. Ability to lift up to 40 pounds and occasionally lift up to 80 pounds. Use of both hands. Good manual and finger dexterity. Ability to visually inspect and eliminate non-saleable donations.

Disclaimer:

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by the employee's supervisor. Requirements are representative of the minimum levels of knowledge, skills, and/or abilities to perform this job successfully. The incumbent will possess the abilities or aptitude to perform each duty proficiently. All requirements are subject to possible modification to reasonably accommodate persons with disabilities. Some requirements may exclude individuals who represent a direct threat or significant risk to the health and safety of themselves or other employees. This document does not create an employment contract, implied or otherwise.

Goodwill of Northern Illinois is an equal opportunity employer.

This document does not create an employment contract, implied or otherwise. The employment relationship is at will.

Qualifications & Basic Job Requirements:

• A high school degree (or its equivalent) is desirable, though an equivalent amount of training and experience will be considered in lieu of this requirement.
• Knowledge of collectibles, antiques or specialized items strongly preferred.
• Proficient in computer use including Microsoft Word, Outlook, and internet use.
• Ability to count, add, and subtract.
• Ability to follow instructions and work independently.
• Ability to follow all safety rules.
• Must be able to operate a pricing gun and price merchandise appropriately.

Benefits

• Health & Wellness: Medical, dental, vision insurance, basic and voluntary life insurance as well as short-term disability and employee assistance program.
• Financial Security: Competitive salary, retirement plans with employer discretionary match, and bonus opportunity.
• Work-Life Balance: Paid time off, and flexible schedule.
• Professional Growth: Training programs, tuition reimbursement, and career advancement opportunities.
• Perks & Extras: Employee discounts, and a supportive, inclusive workplace.