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Insurance Operations Manager Jobs in Spokane, WA

Performs other duties as required and reports to the General Manager or Operations Manager ... Life Insurance, Disability Insurance * Vacation, Sick Time, Holidays * Employee Assistance Program ...

Performs other duties as required and reports to the General Manager or Operations Manager ... Life Insurance, Disability Insurance * Vacation, Sick Time, Holidays * Employee Assistance Program ...

Performs other duties as required and reports to the General Manager or Operations Manager ... Life Insurance, Disability Insurance * Vacation, Sick Time, Holidays * Employee Assistance Program ...

Performs other duties as required and reports to the General Manager or Operations Manager ... Life Insurance, Disability Insurance * Vacation, Sick Time, Holidays * Employee Assistance Program ...

The role is also responsible for the unit's operational and financial reporting functions ... Accident, Life and Travel insurance, as well as flexible spending * Tuition Reimbursement Options

Branch Manager

Airway Heights, WA · On-site

$70K - $110K/yr

The role is also responsible for the unit's operational and financial reporting functions ... Accident, Life and Travel insurance, as well as flexible spending * Tuition Reimbursement Options

The role is also responsible for the unit's operational and financial reporting functions ... Accident, Life and Travel insurance, as well as flexible spending * Tuition Reimbursement Options

Branch Manager

Airway Heights, WA · On-site

$70K - $110K/yr

The role is also responsible for the unit's operational and financial reporting functions ... Accident, Life and Travel insurance, as well as flexible spending * Tuition Reimbursement Options

Branch Manager

Airway Heights, WA · On-site

$70 - $110/hr

The role is also responsible for the unit's operational and financial reporting functions.Education ... insurance, as well as flexible spendingTuition Reimbursement OptionsEmployee Assistance Program ...

Showing results 21-40

Insurance Operations Manager information

See Spokane, WA salary details

$31.3K

$64.2K

$119.8K

How much do insurance operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for insurance operations manager in Spokane, WA is $64,162.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $78,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance operations manager?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by insurance operations managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

Is an insurance operations manager a high paying job?

Insurance operations managers typically earn a competitive salary that varies by location, experience, and company size. In general, they are considered to have mid- to high-level compensation within the insurance industry, often supplemented by bonuses and benefits. Advanced skills in process optimization, leadership, and industry knowledge can lead to higher pay levels.

What does an insurance operations manager do?

An insurance operations manager oversees the daily functions of an insurance company or department, including claims processing, policy administration, and customer service. They coordinate teams, improve operational efficiency, ensure compliance with regulations, and often use management software to monitor performance and workflows.

What are the most commonly searched types of Insurance Operations jobs in Spokane, WA?

The most popular types of Insurance Operations jobs in Spokane, WA are:

What are popular job titles related to Insurance Operations Manager jobs in Spokane, WA?

For Insurance Operations Manager jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Insurance Operations Manager jobs in Spokane, WA look for?

The top searched job categories for Insurance Operations Manager jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Insurance Operations Manager jobs?

Cities near Spokane, WA with the most Insurance Operations Manager job openings:

Infographic showing various Insurance Operations Manager job openings in Spokane, WA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $64,162 per year, or $30.8 per hour.

Customer Relations Representative - State Farm Agent Team Member

Krina Mallgren - State Farm Agent

Spokane, WA • On-site

$45K - $55K/yr

Full-time

Retirement, PTO

Re-posted 5 days ago


Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Bonus based on performance
  • Flexible schedule
  • Training & development

Location: Spokane Valley, WA
Job Type: Full-Time
Department: Customer Service / Marketing / Insurance Operations
About Us:
Krina Mallgren Insurance Agency is a leading provider of insurance solutions dedicated to delivering exceptional service and innovative marketing strategies to grow our client base. We foster a collaborative and dynamic work environment where employees can grow, thrive, and contribute to both client satisfaction and business development.
Job Summary:
We are seeking a detail-oriented and proactive Insurance Service & Marketing Specialist to join our team. This hybrid role combines client-facing insurance service responsibilities with marketing initiatives aimed at promoting our products, enhancing customer engagement, and supporting business growth.
Key Responsibilities:

Insurance Service Duties:

  • Serve as the primary point of contact for insurance policyholders, addressing questions and resolving issues promptly and professionally.
  • Process new insurance applications, renewals, cancellations, and policy endorsements.
  • Review and verify insurance documents for accuracy and completeness.
  • Collaborate with underwriters, claims adjusters, and other departments to facilitate smooth policy management.
  • Maintain accurate records of all client interactions and transactions in the company database.
  • Educate clients on coverage options, policy terms, and benefits to help them make informed decisions.
  • Assist with billing inquiries and coordinate with the finance department as needed.
  • Stay updated on insurance products, industry regulations, and company policies.
Marketing Duties:

  • Assist in developing and executing marketing campaigns to promote insurance products and services.
  • Create and distribute marketing materials, including newsletters, email campaigns, and social media content.
  • Support lead generation efforts through outreach and follow-up communications.
  • Analyze marketing data and customer feedback to identify opportunities for improving client engagement and acquisition.
  • Coordinate with external vendors and partners for marketing events and promotions.
  • Maintain and update the company’s website and social media profiles with relevant content.
Qualifications:

  • Previous experience in insurance customer service and/or marketing is highly desirable.
  • Strong knowledge of insurance terminology, policies, and procedures.
  • Familiarity with marketing principles, digital marketing tools, and social media platforms.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong organizational and multitasking abilities.
  • Proficient in Microsoft Office, CRM software, and marketing platforms (e.g., Mailchimp, Hootsuite).
  • Ability to work independently and collaboratively in a fast-paced environment.