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Insurance Operations Manager Jobs in Manchester, CT

Walgreens

Pharmacy Operations Manager

Enfield, CT

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...

Walgreens

Pharmacy Operations Manager

Enfield, CT

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...

Walgreens

Pharmacy Operations Manager

CT · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...

Walgreens

Pharmacy Operations Manager

Meriden, CT · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...

CSC Serviceworks

Mgr Operations

Hartford, CT · On-site

$81K/yr

Overview As a CSC Manager of Operations , you'll manage an efficient & dependable Installation Team ... Travel, Theme Parks, Home & Auto Insurance and more! * Education Reimbursement Program * Paid ...

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All JobsInsurance Operations Manager JobsInsurance Operations Manager Jobs in Manchester, CT

Insurance Operations Manager information

See Manchester, CT salary details

$31.6K

$64.7K

$120.8K

How much do insurance operations manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for insurance operations manager in Manchester, CT is $64,685.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $79,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Operations Manager, and why are they important?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by Insurance Operations Managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

What does an Insurance Operations Manager do?

An Insurance Operations Manager oversees the day-to-day administrative and operational functions of an insurance company or department. They are responsible for streamlining processes, improving efficiency, and ensuring compliance with industry regulations. Their duties often include managing staff, handling budgets, implementing policies, and collaborating with other departments to meet organizational goals. Insurance Operations Managers play a key role in optimizing service delivery and maintaining high standards of customer satisfaction.
What cities near Manchester, CT are hiring for Insurance Operations Manager jobs? Cities near Manchester, CT with the most Insurance Operations Manager job openings:
Insurance Operations Manager jobs near you
Infographic showing various Insurance Operations Manager job openings in Manchester, CT as of June 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 90% In-person, and 10% Hybrid job distribution, with an average salary of $64,685 per year, or $31.1 per hour.
Operations Manager All American

Operations Manager All American

Air Conditioning Contractors of America

Wolcott, CT • On-site

$120K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

The HVAC Operations Manager is responsible for overseeing the daily operations, service delivery, and overall efficiency of the HVAC division within the company. This role ensures projects are completed on time, within budget, and to the highest quality and safety standards. The Operations Manager will lead a team of technicians, project managers, and administrative staff to drive operational excellence, customer satisfaction, and profitability.
The essential functions include, but are not limited to the following:
Operations Management:
  • Oversee daily HVAC operations, including installation, maintenance, and repair services.
  • Develop and implement operational policies, procedures, and best practices to enhance efficiency and productivity.
  • Manage scheduling, workflow, and project execution to meet client expectations and company goals.
  • Ensure compliance with local, state, and federal regulations, as well as company policies and safety standards.
  • Monitor inventory, equipment, and materials, ensuring cost-effective procurement and maintenance.

Financial & Business Management:
  • Develop and manage budgets for HVAC operations, optimizing costs while maintaining service quality.
  • Track and analyze key performance indicators (KPIs) to improve efficiency and profitability.
  • Work with senior management to develop strategies for revenue growth and market expansion.
  • Oversee job costing, invoicing, and profitability analysis to ensure financial health of the division.

Cost Estimation & Analysis:
  • Analyze blueprints, technical drawings, and project specifications to prepare accurate cost estimates.
  • Research and determine the costs of labor, materials, equipment, and subcontractor services.
  • Develop detailed and itemized bid proposals for projects.
  • Assess risks and provide recommendations to minimize cost overruns.

Team Leadership & Development:
  • Recruit, train, and mentor HVAC technicians, service coordinators, and administrative staff.
  • Foster a culture of accountability, continuous learning, and professional growth within the team.
  • Conduct performance evaluations and provide coaching to ensure high standards of service.
  • Promote workplace safety and enforce adherence to OSHA and other industry safety guidelines.

Customer Relations & Service Quality:
  • Maintain strong relationships with customers, ensuring satisfaction and repeat business.
  • Address customer complaints and service issues promptly, implementing corrective actions as needed.
  • Work with sales and marketing teams to identify new business opportunities and expand client base.
  • Ensure high-quality service delivery and adherence to contract specifications.

Technology & Innovation:
  • Implement and optimize software systems for scheduling, dispatching, and job tracking.
  • Stay updated on industry trends, emerging HVAC technologies, and best practices to enhance service offerings.
  • Introduce energy-efficient and sustainable solutions to customers when applicable.

Requirements
  • Experience: Minimum of 5-10 years of experience in HVAC operations, including at least 3-5 years in a managerial role.
  • Certifications: HVAC industry certifications (EPA, NATE, etc.) preferred but not required.
  • Strong leadership, problem-solving, and decision-making abilities.
  • Excellent communication and interpersonal skills.
  • Financial and business acumen, including budgeting and cost management.
  • Proficiency in HVAC software, scheduling systems, and CRM platforms.
  • Deep knowledge of HVAC systems, codes, and regulations.

Compensation: $120,000.00 - $130,000.00 per year
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