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Insurance Operations Manager Jobs in Delaware (NOW HIRING)

Specialty1 Partners

Insurance Coordinator

Newark, DE · On-site

... operations for our patients. As a vital part of our practice, you will be responsible for managing insurance claims, facilitating billing processes, and providing top-notch support to our patients ...

Specialty1 Partners

Insurance Coordinator

Newark, DE · On-site

$19 - $21/hr

... operations for our patients. As a vital part of our practice, you will be responsible for managing insurance claims, facilitating billing processes, and providing top-notch support to our patients ...

Specialty1 Partners

Insurance Coordinator

Newark, DE · On-site

$19 - $21/hr

... operations for our patients. As a vital part of our practice, you will be responsible for managing insurance claims, facilitating billing processes, and providing top-notch support to our patients ...

Addison Group

Senior HR Operations Manager

Newark, DE · On-site

$110K - $130K/yr

Manage relationships with brokers, insurance carriers, and third-party administrators * Coordinate vendor deliverables, renewals, and service issues Team Build-Out and Operations: * Oversee ...

New

Mission Lane

Operations Senior Manager, AI

Wilmington, DE · On-site +1

$136K - $162K/yr

That's the work of the Operations Senior Manager, AI. The impact you'll make: You'll have the scope ... insurance options, disability coverage, paid parental leave, flexible spending account (for ...

Burlington

Operations/Service Manager II

Wilmington, DE · On-site

$20 - $26.65/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... insurance. Full time associates may also be eligible for up to 12 days of paid time off annually ...

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All JobsInsurance Operations JobsInsurance Operations Manager JobsInsurance Operations Manager Jobs in Delaware

Insurance Operations Manager information

See Delaware salary details

$31K

$63.5K

$118.6K

How much do insurance operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for insurance operations manager in Delaware is $63,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance operations manager?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by insurance operations managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

Is an insurance operations manager a high paying job?

Insurance operations managers typically earn a competitive salary that varies by location, experience, and company size. In general, they are considered well-paid roles within the insurance industry, often with opportunities for bonuses and benefits. Advanced skills in management, data analysis, and industry knowledge can lead to higher compensation.

What does an insurance operations manager do?

An insurance operations manager oversees the daily functions of an insurance company or department, including claims processing, policy administration, and customer service. They coordinate teams, improve operational efficiency, ensure compliance with regulations, and often use management software to monitor performance and workflows.
What are the most commonly searched types of Insurance Operations jobs in Delaware? The most popular types of Insurance Operations jobs in Delaware are:
What are popular job titles related to Insurance Operations Manager jobs in Delaware? For Insurance Operations Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Insurance Operations Manager jobs in Delaware look for? The top searched job categories for Insurance Operations Manager jobs in Delaware are:
What cities in Delaware are hiring for Insurance Operations Manager jobs? Cities in Delaware with the most Insurance Operations Manager job openings:
Insurance Operations Manager jobs near you
Infographic showing various Insurance Operations Manager job openings in Delaware as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,511 per year, or $30.5 per hour.

Branch Operations Supervisor - Commercial Insurance

Insurance Office of America

Middletown, DE

$60K - $80K/yr

Full-time

Medical, Retirement

Re-posted 20 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 301 rated insurance

Job description

Description

Job Description:

Title: Branch Operations Supervisor - Commercial Lines 
Fully Remote: This is a fully remote role open to applicants across the United States, with the exception of candidates residing in Alaska, Arizona, California or Hawaii. Must be willing to work Monday-Friday 8am-5pm Eastern Standard Time.
Supporting: Cherry Hill, New Jersey | Book Focus: Trucking, Transportation, Construction
Required: active property & casualty (P&C) license
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 


About the Role: Responsible for direct management of Account Team staff, including assigning tasks and managing workflows, monitoring and improving staff performance, scheduling, human resource management, staffing, training, staff development, staff communication and support, process, policy, and procedure compliance, and modeling core values. 

 
Key Responsibilities: 

  • Team Leadership: Manage Account Management staff, monitor performance, and provide coaching. 

  • HR Management: Ensure compliance with HR processes and policies. 

  • Performance Monitoring: Ensure productivity, efficiency, quality, and service standards. 

  • Scheduling: Manage staff days off calendars for service continuity. 

  • Staffing Levels: Ensure appropriate staffing levels and recommend adjustments. 

  • Employee Selection: Participate in interviewing and hiring recommendations. 

  • Performance Evaluation: Prepare and deliver performance evaluations. 

  • Coaching and Development: Provide coaching, consultation, and training. 

  • Professional Development: Encourage growth and development of personnel. 

  • Succession Planning: Develop future branch operations leaders. 

  • Culture Promotion: Promote IOA culture and improve engagement. 

  • Performance Gaps: Identify gaps and implement corrective actions. 

  • Data Analysis: Monitor and interpret performance data. 

  • Communication: Maintain transparent communication with leadership. 

  • Process Improvement: Develop and ensure compliance with core work processes. 

  • Policy Enforcement: Implement and enforce company policies. 

  • Technical Competence: Maintain high technical competence and industry expertise. 

  • Leadership Development: Continuously improve management and leadership skills. 

  • Relationship Building: Develop and maintain positive, productive relationships with IOA leadership, peers, co-workers, and employees. 

  • Leadership Development: Continuously improve management and leadership skills. 

  • Relationship Building: Develop and maintain positive relationships with IOA leadership and employees. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience with deep, wide-ranging industry knowledge

  • 3+ years leadership experience. 

  • All required active property & casualty (P&C) licensing 

  • Outstanding communication and people management skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 


What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s). 

Salary Range

The expected pay range for this position is $60,000 to $80,000 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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