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Insurance Operations Associate Jobs in Muskegon, MI

Family Dollar

Custmer Service Associate

Muskegon, MI · On-site

$13.50 - $18.50/hr

Ability to follow instructions and interpret operational documents is required * Must be able to ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

Tjx

Retail Sales Associate

Grand Rapids, MI · On-site

$14 - $14.50/hr

Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to ... HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid ...

Tjx

Retail Merchandise Associate-Temporary

Muskegon, MI · On-site

$13 - $13.50/hr

Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to ... HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid ...

TJX Companies

Retail Sales Associate

Grand Rapids, MI · On-site

$14 - $14.50/hr

Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to ... HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid ...

Family Dollar

Customer Service Associate I

Muskegon, MI · On-site

$13 - $18/hr

Ability to follow instructions and interpret operational documents is required * Must be able to ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

Family Dollar

Customer Service Associate I

Muskegon, MI · On-site

$13 - $18/hr

... operational documents is required Must be able to lift between 30 and 50 lbs. from floor to above ... In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance ...

Family Dollar

Customer Service Associate I

Coopersville, MI · On-site

$14 - $19.50/hr

Ability to follow instructions and interpret operational documents is required * Must be able to ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

Family Dollar

Customer Service Associate I

Kent City, MI · On-site

$13.25 - $18.25/hr

Ability to follow instructions and interpret operational documents is required * Must be able to ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

Kelly Services

Materials Associate

Comstock Park, MI · On-site

$21/hr

As a Materials Associate you will execute operations processing and preparing product orders of ... term life, whole life, accident insurance, critical illness, a legal plan, and short-term ...

Tjx

TJ Maxx Felch Plaza Merchandise Associate

Holland, MI · On-site

$14 - $14.50/hr

Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to ... HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid ...

Family Dollar

Custmer Service Associate

Muskegon, MI · On-site

$13 - $18/hr

Ability to follow instructions and interpret operational documents is required * Must be able to ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

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All JobsInsurance Operations Associate JobsInsurance Operations Associate Jobs in Muskegon, MI

Insurance Operations Associate information

See Muskegon, MI salary details

$10

$23

$48

How much do insurance operations associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for insurance operations associate in Muskegon, MI is $23.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $27.36 per hour, depending on experience, location, and employer.

What are some common challenges faced by insurance operations associates, and how can they be managed effectively?

Insurance Operations Associates often handle high volumes of policy documentation, client data, and compliance checks, which can be challenging during peak renewal or claims periods. Staying organized, utilizing workflow management tools, and maintaining clear communication with underwriters and agents are key to managing these demands. Familiarity with insurance software and an eye for detail help prevent errors and ensure smooth processing. Proactive collaboration within the operations team and ongoing professional development can also make it easier to adapt to changing industry regulations and processes.

What does an insurance operations associate do?

An Insurance Operations Associate supports the day-to-day administrative and operational tasks within an insurance company. Their responsibilities often include processing policy applications, handling customer inquiries, maintaining records, and ensuring compliance with industry regulations. They work closely with underwriters, agents, and clients to facilitate smooth insurance transactions. This role is key in ensuring the efficiency and accuracy of insurance operations, contributing to overall customer satisfaction and effective risk management.

What is the difference between Insurance Operations Associate vs Insurance Underwriter?

AspectInsurance Operations AssociateInsurance Underwriter
CredentialsTypically requires a high school diploma or associate degree; certifications like CPCU or AINS are a plusBachelor's degree in finance, business, or related field; professional certifications like CPCU are common
Work EnvironmentOffice setting, supporting claims, policy administration, and customer serviceOffice setting, assessing risk, reviewing applications, and determining policy terms
Employer & Industry UsageUsed across insurance companies for operational support rolesUsed in underwriting departments to evaluate and approve policies
Comparison Search IntentHigh overlap in job functions and industry context

The Insurance Operations Associate focuses on supporting daily insurance processes, customer service, and policy administration, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry but differ in responsibilities and required expertise.

What are the key skills and qualifications needed to thrive as an insurance operations associate?

To thrive as an Insurance Operations Associate, you need strong analytical abilities, attention to detail, and a foundation in insurance principles, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, workflow software like Guidewire or Duck Creek, and proficiency in Microsoft Office are typically required. Excellent organizational skills, communication, and problem-solving abilities help you collaborate effectively and manage multiple tasks. These competencies are essential for ensuring smooth insurance operations, minimizing errors, and supporting regulatory compliance.

Is an insurance operations associate a good job?

An insurance operations associate typically handles administrative tasks, policy processing, and customer service within insurance companies. The role offers opportunities for skill development in insurance policies, data management, and communication, often with standard working hours and potential for career advancement in the insurance industry.
What cities near Muskegon, MI are hiring for Insurance Operations Associate jobs? Cities near Muskegon, MI with the most Insurance Operations Associate job openings:
Insurance Operations Associate jobs near you
Infographic showing various Insurance Operations Associate job openings in Muskegon, MI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $49,315 per year, or $23.7 per hour.

Custmer Service Associate

Family Dollar

Muskegon, MI • On-site

$13.50 - $18.50/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 16 days ago

Family Dollar rating

4.3

Company rating: 4.3 out of 10

Based on 1,146 frontline employees who took The Breakroom Quiz

691st of 730 rated retailers

Job description

Customer Service Associate

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

  • Assist customers with questions and recommendations
  • Manage sales transactions while working assigned cash register
  • Maintain security of cash and protect company assets
  • Keep the store well-stocked, and recover merchandise
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • Other duties as assigned*

Skills and Experience:

  • High school diploma or equivalent is preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • Ability to follow instructions and interpret operational documents is required
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • Excellent customer service and relationship management skills are required
  • Strong organizational and communication skills are required
  • Strong problem-solving and decision-making skills are required

Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

  • Employee Assistance Program
  • Retirement plans
  • Educational Assistance
  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

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