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Insurance Operations Associate Jobs in Des Moines, IA

LHH US

Operations Associate

West Des Moines, IA · Hybrid

$19 - $20/hr

Operations Associate I The Operations Associates assist our financial advisors and broader team ... life insurance, short-term disability, additional voluntary benefits, EAP program, commuter ...

LHH US

Operations Associate

West Des Moines, IA · Hybrid

$19 - $20/hr

Operations Associate I The Operations Associates assist our financial advisors and broader team ... life insurance, short-term disability, additional voluntary benefits, EAP program, commuter ...

Three Point Solutions

Accounting Associate

Johnston, IA · On-site

$20 - $22/hr

... Insurance Operations • Payment Processing Organizations Education • Associate's or Bachelor's Degree in Accounting, Finance, Business Administration, Economics, or related field preferred • ...

LHH US

Associate - Accounting Operations

Urbandale, IA · Hybrid

$25 - $28/hr

Accounting Operations (Staff Accountant I) LHH Recruitment Solutions is seeking an Accounting ... life insurance, short-term disability, additional voluntary benefits, EAP program, commuter ...

LHH US

Associate - Accounting Operations

Urbandale, IA · Hybrid

$25 - $28/hr

Accounting Operations (Staff Accountant I) LHH Recruitment Solutions is seeking an Accounting ... life insurance, short-term disability, additional voluntary benefits, EAP program, commuter ...

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All JobsInsurance Operations Associate JobsInsurance Operations Associate Jobs in Des Moines, IA

Insurance Operations Associate information

See Des Moines, IA salary details

$11

$25

$52

How much do insurance operations associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for insurance operations associate in Des Moines, IA is $25.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $29.57 per hour, depending on experience, location, and employer.

What are some common challenges faced by Insurance Operations Associates, and how can they be managed effectively?

Insurance Operations Associates often handle high volumes of policy documentation, client data, and compliance checks, which can be challenging during peak renewal or claims periods. Staying organized, utilizing workflow management tools, and maintaining clear communication with underwriters and agents are key to managing these demands. Familiarity with insurance software and an eye for detail help prevent errors and ensure smooth processing. Proactive collaboration within the operations team and ongoing professional development can also make it easier to adapt to changing industry regulations and processes.

What does an Insurance Operations Associate do?

An Insurance Operations Associate supports the day-to-day administrative and operational tasks within an insurance company. Their responsibilities often include processing policy applications, handling customer inquiries, maintaining records, and ensuring compliance with industry regulations. They work closely with underwriters, agents, and clients to facilitate smooth insurance transactions. This role is key in ensuring the efficiency and accuracy of insurance operations, contributing to overall customer satisfaction and effective risk management.

What is the difference between Insurance Operations Associate vs Insurance Underwriter?

AspectInsurance Operations AssociateInsurance Underwriter
CredentialsTypically requires a high school diploma or associate degree; certifications like CPCU or AINS are a plusBachelor's degree in finance, business, or related field; professional certifications like CPCU are common
Work EnvironmentOffice setting, supporting claims, policy administration, and customer serviceOffice setting, assessing risk, reviewing applications, and determining policy terms
Employer & Industry UsageUsed across insurance companies for operational support rolesUsed in underwriting departments to evaluate and approve policies
Comparison Search IntentHigh overlap in job functions and industry context

The Insurance Operations Associate focuses on supporting daily insurance processes, customer service, and policy administration, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry but differ in responsibilities and required expertise.

What are the key skills and qualifications needed to thrive as an Insurance Operations Associate, and why are they important?

To thrive as an Insurance Operations Associate, you need strong analytical abilities, attention to detail, and a foundation in insurance principles, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, workflow software like Guidewire or Duck Creek, and proficiency in Microsoft Office are typically required. Excellent organizational skills, communication, and problem-solving abilities help you collaborate effectively and manage multiple tasks. These competencies are essential for ensuring smooth insurance operations, minimizing errors, and supporting regulatory compliance.
What are the most commonly searched types of Insurance Operations jobs in Des Moines, IA? The most popular types of Insurance Operations jobs in Des Moines, IA are:
What are popular job titles related to Insurance Operations Associate jobs in Des Moines, IA? For Insurance Operations Associate jobs in Des Moines, IA, the most frequently searched job titles are:
What job categories do people searching Insurance Operations Associate jobs in Des Moines, IA look for? The top searched job categories for Insurance Operations Associate jobs in Des Moines, IA are:
Insurance Operations Associate jobs near you

Operations Associate

LHH US

West Des Moines, IA • Hybrid

$19 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Operations Associate I
The Operations Associates assist our financial advisors and broader team with managing and organizing office workflow with an emphasis on creating and delivering a unique client experience that defines and differentiates the practice. This position will consistently follow high standards of business and professional ethics when dealing with others and performing work activities. The Operations Associate is responsible for providing support services for assigned Financial Advisors as well as orphaned accounts for the OSJ. Duties include, but are not limited to, administrative tasks, business processing, executing trades for clients within the scope of their authority, and customer service interactions.
Location: West Des Moines IA USA 50266
Shift: Hybrid - 2 Days in office (Thursday is anchor day, after training choose second day) - 8:30 am - 5:00 pm
Compensation: $19.00 - $20.00 per hour
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401k plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Process daily work associated with your department which may include asset movement, account transfers, or new account set-up and maintenance
  • Process routine and complex transactions in an accurate, timely and efficient manner
  • Proactively work to identify, interpret and resolve potential problems
  • Handle complex and escalated phone calls from representatives and customers to resolve issues
  • Provide support to our clients in all aspects of their business, including brokerage operations, advisory accounts, transfers, direct business, etc.
  • Provide support to our clients with the navigation and use of various technological systems associated with the Broker/Dealer
  • Maintain minimum call handling requirements and quality review scores while adhering to the assigned work schedule
  • Utilize the CRM (Client Relationship Management) tool to accurately record and note each call
  • Participate in special projects as assigned
  • Provide training support on department processes and system navigation
  • Independently follow procedures to meet service level agreements and achieve quality metrics
  • Learn, use, and support various financial products, software, and systems
  • Comply with company policies and regulatory requirements
QUALIFICATIONS:
  • High School Diploma or GED
  • 1+ years of experience working with Microsoft Office
  • 1+ years of experience in data entry processing in a high-volume and deadline-driven environment
  • High attention to detail; the ability to process work accurately and meet deadlines
  • Ability to work independently and think critically exercising good judgment
  • Excellent problem-resolution, organizational, and follow-up skills
  • Strong professional communication
  • Ability to develop positive working relationships
  • Ability to embrace change and work in a fast-paced environment
Pay Details: $19.00 to $20.00 per hour
Search managed by: Jason Timothy
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.