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Insurance Office Manager Jobs in Augusta, GA (NOW HIRING)

Support billing coordination and ensure accurate insurance verification processes * Track ... 5+ years of office management experience, preferably in healthcare or behavioral health

Office Manager

Augusta, GA ยท On-site

$50K - $70K/yr

Support billing coordination and ensure accurate insurance verification processes * Track ... 5+ years of office management experience, preferably in healthcare or behavioral health

Support billing coordination and ensure accurate insurance verification processes * Track ... 5+ years of office management experience, preferably in healthcare or behavioral health

Office Manager

Martinez, GA ยท On-site

$30K - $40K/yr

We are fully licensed and insured and our team members are among the best in the swimming pool ... Requirements for this position are that you have: * (1) At least 1 year of office management and/or ...

Dental Office Manager

Augusta, GA

$24 - $31.50/hr

Managing insurance claims and accounts receivable * Monitoring production, collections, and key ... Minimum of 3 years of dental office management experience preferred * Strong knowledge of dental ...

Dental Office Manager

Augusta, GA ยท On-site

$24 - $31.50/hr

Managing insurance claims and accounts receivable * Monitoring production, collections, and key ... Minimum of 3 years of dental office management experience preferred * Strong knowledge of dental ...

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Insurance Office Manager information

See Augusta, GA salary details

$27.7K

$52.3K

$79.4K

How much do insurance office manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for insurance office manager in Augusta, GA is $52,303.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $59,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance office manager?

To thrive as an Insurance Office Manager, you need strong organizational abilities, knowledge of insurance industry practices, and experience in office administration, often supported by a business degree or relevant certification. Familiarity with insurance management software, CRM systems, and office productivity tools is essential. Excellent leadership, communication, and problem-solving skills help build effective teams and foster positive client relationships. These competencies ensure smooth office operations, regulatory compliance, and high-quality customer service in a competitive industry.

What are some common challenges faced by insurance office managers, and how can they be addressed?

Insurance Office Managers often face challenges such as balancing administrative duties with team leadership, ensuring regulatory compliance, and maintaining high levels of customer service. Staying organized and delegating tasks effectively can help manage the workload. Regular training and open communication with staff are key to staying updated on industry regulations and fostering a collaborative work environment. Proactively addressing staff concerns and streamlining office processes also contribute to smoother operations and improved client satisfaction.

What is the difference between Insurance Office Manager vs Insurance Agent?

AspectInsurance Office ManagerInsurance Agent
Primary RoleOversees office operations, manages staff, handles administrative tasksSells insurance policies, advises clients, generates new business
CredentialsTypically requires insurance licenses, management experienceRequires insurance licenses, sales skills
Work EnvironmentOffice setting, administrative focusClient-facing, sales environment
Employer & Industry UsageInsurance agencies, brokerages, companiesInsurance agencies, independent agents, brokerages

The main difference is that an Insurance Office Manager focuses on managing the office and staff, ensuring smooth operations, while an Insurance Agent primarily sells policies and interacts directly with clients. Both roles often require insurance licenses, but their daily responsibilities and work environments differ significantly.

Is an insurance office manager a stressful job?

An insurance office manager oversees daily operations, staff, and customer service, which can involve handling multiple tasks and resolving issues quickly. The role can be stressful during busy periods or when managing difficult clients, but effective organization and communication skills help mitigate stress levels.

What does an insurance office manager do in insurance?

An insurance office manager oversees daily operations of an insurance agency or department, including managing staff, handling customer service, processing policies, and ensuring compliance with industry regulations. They often use management software and require strong organizational and communication skills to coordinate activities and improve office efficiency.

What are popular job titles related to Insurance Office Manager jobs in Augusta, GA?

For Insurance Office Manager jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Insurance Office Manager jobs in Augusta, GA look for?

The top searched job categories for Insurance Office Manager jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Insurance Office Manager jobs?

Cities near Augusta, GA with the most Insurance Office Manager job openings:

Infographic showing various Insurance Office Manager job openings in Augusta, GA as of June 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $52,303 per year, or $25.1 per hour.

Office Manager

Serene Health

Augusta, GA โ€ข On-site

Full-time

Re-posted 20 days ago


Job description

Job Summary:

The Office Manager is responsible for overseeing the daily administrative and operational functions of multiple Behavioral Health clinic locations in Augusta, GA. This role ensures efficient clinic operations, regulatory compliance, high-quality patient experience, and strong team performance across all sites. The Office Manager serves as a key liaison between clinical staff, administrative teams, and leadership.

Supervisory Responsibilities:

  • Oversee day-to-day operations across all assigned clinic locations
  • Supervise front office staff, patient coordinators, and administrative personnel
  • Conduct training, onboarding, and ongoing performance management
  • Address staff concerns, resolve conflicts, and foster a positive work environment
  • Partner with clinical leadership to support therapists and providers
  • Act as liaison between sites and executive leadership
  • Provide regular reporting on performance, staffing, and operational updates

Responsibilities:

  • Ensure consistent workflows, policies, and procedures are implemented across sites
  • Monitor clinic performance metrics (patient volume, scheduling efficiency, no-show rates, etc.)
  • Identify operational gaps and implement process improvements
  • Participate in marketing and meeting events
  • Ensure high-quality patient experience from intake through discharge
  • Oversee scheduling processes and ensure timely access to care
  • Manage patient complaints and service recovery efforts
  • Ensure compliance with state, federal, and organizational policies (HIPAA, OSHA, etc.)
  • Support QA audits and ensure documentation standards are met
  • Maintain readiness for audits, inspections, and accreditation reviews
  • Monitor office budgets, supplies, and operational expenses
  • Support billing coordination and ensure accurate insurance verification processes
  • Track productivity and support revenue cycle efficiency
  • Coordinate cross-functional initiatives with HR, IT, and clinical departments
  • Performs other duties as assigned

Education and Experience:

  • Bachelor's degree in healthcare administration, Business Administration, or related field preferred
  • 3-5+ years of office management experience, preferably in healthcare or behavioral health
  • Experience managing multiple sites strongly preferred

Required Skills/Abilities:

  • Strong leadership and team management skills
  • Excellent organizational and multitasking abilities
  • Knowledge of healthcare regulations and compliance standards
  • Proficiency with EHR systems (behavioral health platforms preferred)
  • Strong communication and problem-solving skills

Work Environment:

  • Multi-site outpatient behavioral health clinics
  • Fast-paced, team-oriented environment

Physical Requirements:

  • Must be able to travel using personal vehicle to complete outreach visits. Mileageย reimbursement for the use of your vehicle is at a standard rate.
  • Prolonged periods of sitting at an office desk on the computer.
  • Lifting: Able to lift up to 15lbs.