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Insurance Healthcare Representative Jobs (NOW HIRING)

Patient Care Representative

Worcester, MA · On-site

$17 - $21/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

Patient Care Representative

Natick, MA

$17.50 - $21.75/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

Patient Care Representative

Waltham, MA · On-site

$18.50 - $23/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

Patient Care Representative

Nashua, NH · On-site

$17.25 - $21.25/hr

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

Patient Care Representative

Blissfield, MI · On-site

$16 - $19.50/hr

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

Customer Care Representative I

Atlanta, GA · On-site

$15.50 - $21/hr

Customer Care Representative I Customer Care Representative I Location : This role enables ... insurance, wellness programs and financial education resources, to name a few. Elevance Health ...

Patient Care Representative

Quincy, MA · On-site

$17.75 - $22/hr

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

Patient Care Representative

Hellertown, PA · On-site

$16 - $19.75/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

Customer Care Representative I

Tampa, FL · On-site

$15 - $20.50/hr

Customer Care Representative I Customer Care Representative I Location : This role enables ... insurance, wellness programs and financial education resources, to name a few. Elevance Health ...

Patient Care Representative

Needham, MA · On-site

$18.50 - $23/hr

Overview This is a Part-Time Patient Care Representative role. The schedule for this role is ... Accurately confirm insurance benefits, communicate and collect patient payment obligations.

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Insurance Healthcare Representative information

See salary details

$11K

$42K

How much do insurance healthcare representative jobs pay per year?

As of Jul 21, 2026, the average yearly pay for insurance healthcare representative in the United States is $40,250.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $41,200.00 per year, depending on experience, location, and employer.

What is the highest paying insurance agent job?

The highest paying insurance healthcare representative roles are typically senior or specialized positions such as senior insurance agents, agency owners, or those with extensive experience and advanced certifications. These roles often offer higher commissions, bonuses, and profit-sharing opportunities, with annual earnings exceeding $100,000 in some cases. Success in these roles depends on sales skills, industry knowledge, and client base size.

What do you do as an insurance representative?

An insurance healthcare representative assists clients with health insurance policies, explains coverage options, processes claims, and answers questions about benefits. They often work with insurance software, maintain detailed records, and may require knowledge of healthcare regulations. Strong communication and customer service skills are essential in this role.

What is the difference between Insurance Healthcare Representative vs Insurance Claims Specialist?

AspectInsurance Healthcare RepresentativeInsurance Claims Specialist
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; often certifications in claims processing
Work EnvironmentHealthcare offices, insurance companies, call centersInsurance companies, healthcare facilities, claims processing centers
Employer & IndustryHealth insurance providers, healthcare organizationsInsurance carriers, third-party claims processors
Primary FocusAssist policyholders, explain coverage, customer serviceReview, process, and adjudicate insurance claims

While both roles involve working within the insurance industry, Insurance Healthcare Representatives focus on customer service and policyholder support, whereas Insurance Claims Specialists handle the processing and evaluation of insurance claims. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

How much does a 215 license make?

An Insurance Healthcare Representative with a 215 license can expect to earn an average salary ranging from $40,000 to $60,000 annually, depending on experience, location, and employer. Additional certifications and skills in healthcare insurance can influence earning potential.

What jobs pay 4000 a week without a degree?

An Insurance Healthcare Representative typically earns less than $4,000 weekly, but high-earning roles without a degree include sales positions, real estate agents, commercial drivers, and certain skilled trades like electricians or plumbers. Success in these roles often depends on experience, performance, and certifications rather than formal education.
What cities are hiring for Insurance Healthcare Representative jobs? Cities with the most Insurance Healthcare Representative job openings:
What states have the most Insurance Healthcare Representative jobs? States with the most job openings for Insurance Healthcare Representative jobs include:
Customer Care Representative I

Customer Care Representative I

Elevance Health

Wallingford, CT • On-site

$16 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Elevance Health rating

7.7

Company rating: 7.7 out of 10

Based on 348 frontline employees who took The Breakroom Quiz

183rd of 281 rated insurance


Job description

Anticipated End Date:

2026-07-15

Position Title:

Customer Care Representative I

Job Description:

Customer Care Representative I


Location: This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.Alternate locations may be considered if candidates reside within a commuting distance from an office.


Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

Hours: Shift hours are 11:30 AM to 8 PM Eastern. Please adjust for your time zone. Training hours may vary.

The Customer Care Representative I is responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery.


How you will make an impact:

  • Responds to internal and external customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.

  • Analyzes problems and provides information/solutions.

  • Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.

  • Thoroughly documents inquiry outcomes for accurate tracking and analysis.

  • Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.

  • Researches and analyzes data to address operational challenges and customer service issues.

  • Provides external and internal customers with requested information.

  • Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature.

  • Uses computerized systems for tracking, information gathering and troubleshooting.

  • Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers.

  • Additional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts.

  • Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary.

  • Performs other duties as assigned.

Minimum Qualifications:

  • Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.


Preferred Skills, Capabilities and Experiences:

  • Call center experience strongly preferred.

  • Experience working in a healthcare environment strongly preferred.

  • For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Job Level:

Non-Management Non-Exempt

Workshift:

2nd Shift (United States of America)

Job Family:

CUS > Care Reps

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.


Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.


How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.


We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.


Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.


The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.


Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.


Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.


NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words - the job is posted until 3/13, not through 3/13.


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About Elevance Health

Sourced by ZipRecruiter

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

2004

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