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Insurance Healthcare Representative Jobs (NOW HIRING)

ibex

Customer Service Healthcare Representative

Washington, DC · On-site

$18.25 - $24.75/hr

Previous customer service experience, preferably in healthcare or insurance. * Strong verbal and ... written communication skills. * Independent decision-making and problem-solving skills with the ...

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Insurance Healthcare Representative information

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$11K

$42K

How much do insurance healthcare representative jobs pay per year?

As of Aug 11, 2026, the average yearly pay for insurance healthcare representative in the United States is $40,250.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $41,200.00 per year, depending on experience, location, and employer.

What do you do as an insurance healthcare representative?

An insurance healthcare representative assists clients with health insurance inquiries, processes claims, verifies coverage, and explains policy details. They often use computer systems and require good communication skills to help customers navigate their insurance options and resolve issues efficiently.

What is the difference between Insurance Healthcare Representative vs Insurance Claims Specialist?

AspectInsurance Healthcare RepresentativeInsurance Claims Specialist
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; often certifications in claims processing
Work EnvironmentHealthcare offices, insurance companies, call centersInsurance companies, healthcare facilities, claims processing centers
Employer & IndustryHealth insurance providers, healthcare organizationsInsurance carriers, third-party claims processors
Primary FocusAssist policyholders, explain coverage, customer serviceReview, process, and adjudicate insurance claims

While both roles involve working within the insurance industry, Insurance Healthcare Representatives focus on customer service and policyholder support, whereas Insurance Claims Specialists handle the processing and evaluation of insurance claims. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is the easiest healthcare job that pays well?

An insurance healthcare representative is considered an accessible healthcare role that offers competitive pay, often requiring strong communication skills and basic knowledge of insurance policies. These positions typically involve administrative tasks, customer service, and claims processing, with some roles offering on-the-job training and certification options. While pay varies by location and experience, many entry-level positions provide a good balance of ease and compensation within the healthcare industry.
What cities are hiring for Insurance Healthcare Representative jobs? Cities with the most Insurance Healthcare Representative job openings:
What states have the most Insurance Healthcare Representative jobs? States with the most job openings for Insurance Healthcare Representative jobs include:
Insurance Healthcare Representative jobs near you

Patient Care Representative

The Urgent Care

La Place, LA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 8 days ago

Job description

Salary: $10-$15 DOE

Looking for a highly motivated and positive individual to add to our team. Must have a professional, friendly, and enthusiastic phone presence and ability to interact with patients with a positive CARING impact. Your responsibilities include but are not limited to checking patients in, validating insurance, managing the waiting room, answering phone calls, making check-in times, triage patients, and making sure our patients have a 5-star experience. Ability to provide patients with outstanding patient care by applying best practices and quality service to aid in the health and well-being of our patients, while also standing by the mission and values of The Urgent Care. Candidate must be able to get along well with others and be able to work in a fast-paced environment. Must have availability on weekends, afternoon/night shift (3 pm - 9 pm), and holidays. Great job opportunity for entry-level.


Patient Care Representative Duties and Responsibilities:

  • Greet patients in a friendly and professional manner
  • Answer incoming phone calls and respond to patient questions, providing information about services, pricing, and scheduling
  • Schedule patient check-in times for all locations
  • Verify patient insurance data and collect payments when necessary
  • Maintain patient records and ensure accurate data entry
  • Communicate effectively with patients, providers, and other healthcare professionals
  • Provide support to clinical staff as needed
  • Triage patients
  • Assist with patient check-in and check-out processes, including providing necessary paperwork and ensuring accurate billing information
  • Maintain a clean and organized work environment, including patient waiting areas and exam rooms
  • Adhere to all HIPAA and patient privacy regulations
  • Participate in training and continuing education to stay up-to-date on healthcare industry developments and best practices


Patient Care Representative Requirements:

  • High School Diploma or Equivalent
  • Pass periodic testing triaging patients (ex. taking blood pressure)
  • Possess a strong desire to help others
  • Compassionate and sensitive to patients' needs and concerns
  • BLS certified within 90 days of employment
  • Bilingual in Spanish and English a PLUS*
  • Open and flexible availability (with a minimum of 20-30 hours per week)
  • Ability to commute between two of our five clinics (*if necessary. Locations are in Gretna, Harvey, Mid-City, Uptown, and LaPlace)


We will train you on everything you need to know but we will prioritize candidates who have:

  • Medical Assistant Certificate or Associates degree in related field
  • Minimum 2 years customer service experience
  • Previous experience in medical environment, EMR systems, working with patients
  • Ability to work in a fast-paced, high-patient volume environment



    Benefits:

    • Health Insurance (BCBS)
    • Dental Insurance (BCBS)
    • Vision Insurance (BCBS)
    • Retirement 401k
    • Life Insurance
    • Short/Long term disability
    • Medical stipend at clinic (includes family after 90 days)
    • Holiday Pay


    Job Types: Full-time, Part-time