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Insurance Healthcare Representative Jobs in California

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Insurance Healthcare Representative information

See California salary details

$10.9K

$41.5K

How much do insurance healthcare representative jobs pay per year?

As of Aug 9, 2026, the average yearly pay for insurance healthcare representative in California is $39,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $40,700.00 per year, depending on experience, location, and employer.

What do you do as an insurance healthcare representative?

An insurance healthcare representative assists clients with health insurance inquiries, processes claims, verifies coverage, and explains policy details. They often use computer systems and require good communication skills to help customers navigate their insurance options and resolve issues efficiently.

What is the difference between Insurance Healthcare Representative vs Insurance Claims Specialist?

AspectInsurance Healthcare RepresentativeInsurance Claims Specialist
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; often certifications in claims processing
Work EnvironmentHealthcare offices, insurance companies, call centersInsurance companies, healthcare facilities, claims processing centers
Employer & IndustryHealth insurance providers, healthcare organizationsInsurance carriers, third-party claims processors
Primary FocusAssist policyholders, explain coverage, customer serviceReview, process, and adjudicate insurance claims

While both roles involve working within the insurance industry, Insurance Healthcare Representatives focus on customer service and policyholder support, whereas Insurance Claims Specialists handle the processing and evaluation of insurance claims. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is the easiest healthcare job that pays well?

An insurance healthcare representative is considered an accessible healthcare role that offers competitive pay, often requiring strong communication skills and basic knowledge of insurance policies. These positions typically involve administrative tasks, customer service, and claims processing, with some roles offering on-the-job training and certification options. While pay varies by location and experience, many entry-level positions provide a good balance of ease and compensation within the healthcare industry.
What cities in California are hiring for Insurance Healthcare Representative jobs? Cities in California with the most Insurance Healthcare Representative job openings:
Insurance Healthcare Representative jobs near you

Customer Care Representative (Healthcare)

Identified Talent Solutions

Irvine, CA • On-site

$20 - $25/hr

Other

Re-posted 26 days ago

Job description

Job Title: Customer Care Representative (Healthcare)
Location: Irvine, CA (Onsite)
Company Overview: Exciting opportunity to join a customer-centric and forward-thinking healthcare services company in Irvine, CA, delivering top-notch healthcare services with a strong emphasis on exceptional customer care. We are dedicated to making a positive impact in people's lives and are seeking passionate individuals to join our team.
Role Overview: We are looking for a dynamic team member to fill the role of Customer Care Representative (contract). As a Customer Care Representative, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring an outstanding customer experience.
Key Responsibilities:

  • Professionally handle incoming calls, addressing customer inquiries and requests in a timely and courteous manner.
  • Provide accurate information about our products, services, and promotions to assist customers with their needs.
  • Assist customers with order placement, tracking, cancellations, and returns following established procedures.
  • Effectively resolve customer complaints and escalate complex issues to the appropriate department when needed.
  • Educate customers about company policies and procedures to ensure compliance and satisfaction.
  • Maintain detailed records of customer interactions and transactions in our database.
  • Meet or exceed performance targets for call quality and customer satisfaction.
  • Collaborate with team members to identify opportunities for process improvement.
Qualifications:
  • High school diploma or equivalent required; additional customer service training preferred.
  • 3+ years customer service or call center experience is a plus but not required.
  • Excellent verbal and written communication skills with a professional phone manner.
  • Strong problem-solving abilities and empathy towards customers.
  • Ability to multitask and prioritize tasks effectively.
  • Basic computer skills and familiarity with call center software preferred.
  • Flexibility to work various shifts including evenings, weekends, and holidays.

Equal Opportunity Employer: We value diversity and are an equal opportunity employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Join our team and be part of our commitment to delivering exceptional customer care!
Hourly Pay Range: $20-25 per hour.
This Customer Care Representative position is based onsite in the Irvine office.

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