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Insurance Defense Associate Jobs in Andover, MA (NOW HIRING)

Burns & Farrey

Junior Associate

Boston, MA · On-site

... defense right now. We've been recognized as one of the Best Law Firms by U.S. News, ranked in ... Dental and vision insurance * Three (3) weeks paid vacation (15 days) * Twelve (12) federal ...

New

Burns & Farrey

Junior Associate

Boston, MA

... defense right now. We've been recognized as one of the Best Law Firms by U.S. News, ranked in ... Dental and vision insurance * Three (3) weeks paid vacation (15 days) * Twelve (12) federal ...

New

Burns & Farrey

Junior Associate

Boston, MA · On-site

... defense right now. We've been recognized as one of the Best Law Firms by U.S. News, ranked in ... Dental and vision insurance * Three (3) weeks paid vacation (15 days) * Twelve (12) federal ...

New

Zelis

Associate General Counsel

Boston, MA · On-site

... health insurers, ERISA, and HIPAA privacy and security. The Counsel will report to the Vice ... Demonstrated ability to create legal defensive or proactive strategies. * Sound judgment and ...

Burns & Farrey

Litigation Associate

Boston, MA · On-site +1

We're providing the next generation of litigation defense solutions and are looking for the right ... health insurance plans. The Team Join a scaling, tight-knit firm that's working directly with ...

Kroll

Senior Associate, Transfer Pricing

Boston, MA · Hybrid

$70K - $150K/yr

Support audit defense and controversy matters, including information requests, responses, and ... Protective Insurances: Life insurance, short- and long-term disability coverage, and accident ...

Kroll

Senior Associate, Transfer Pricing

Boston, MA · On-site

$70K - $150K/yr

Support audit defense and controversy matters, including information requests, responses, and ... Protective Insurances: Life insurance, short- and long-term disability coverage, and accident ...

VulcanForms

Corporate Development Associate

Devens, MA · On-site

$106K - $145K/yr

... across aerospace, defense, medical, and other essential industries. Through our vertically ... life insurance; generous paid time off; and a 401(k) plan with company match. The annual base ...

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Showing results 41-60

All JobsInsurance Defense Associate JobsInsurance Defense Associate Jobs in Andover, MA

Insurance Defense Associate information

See Andover, MA salary details

$26.3K

$68K

$146.4K

How much do insurance defense associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for insurance defense associate in Andover, MA is $67,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $79,000.00 per year, depending on experience, location, and employer.

What is an insurance defense associate?

Insurance Defense Associates are attorneys who represent insurance companies and their policyholders in legal matters, primarily defending them against claims of liability or damages. Their work often involves litigation, negotiation, and case evaluation in areas such as personal injury, property damage, and professional liability. They review claims, assess legal risks, and develop strategies to protect their clients’ interests throughout the legal process. These associates typically work at law firms or as in-house counsel for insurance providers. Strong analytical, negotiation, and courtroom skills are crucial for success in this role.

What is the difference between Insurance Defense Associate vs Claims Adjuster?

AspectInsurance Defense AssociateClaims Adjuster
Required CredentialsJuris Doctor (JD), State Bar LicenseHigh school diploma or equivalent; some roles may require licensing
Work EnvironmentLaw firms, insurance companies, corporate legal departmentsInsurance companies, third-party administrator offices
Industry UsageLegal defense for insurance companies in litigationEvaluating and settling insurance claims

Insurance Defense Associates primarily work in legal settings, defending insurance companies in litigation, often requiring a law degree and bar licensure. Claims Adjusters focus on assessing and settling claims, typically with less formal legal education. Both roles are integral to the insurance industry but serve different functions within the claims process.

What are the key skills and qualifications needed to thrive as an insurance defense associate?

To thrive as an Insurance Defense Associate, you need a Juris Doctor (JD) degree, a state bar license, and strong legal research, writing, and litigation skills. Familiarity with legal research databases (such as Westlaw or LexisNexis), case management software, and e-discovery tools is typically required. Excellent negotiation, analytical thinking, and communication skills help you effectively advocate for clients and collaborate with insurers and colleagues. These abilities are crucial for managing complex caseloads, achieving favorable outcomes, and maintaining strong client relationships in a fast-paced legal environment.

What are some common challenges faced by insurance defense associates, and how can they be managed effectively?

Insurance Defense Associates often manage large caseloads with tight deadlines, requiring strong organizational skills and the ability to prioritize tasks efficiently. They must also navigate complex relationships with clients, claims professionals, and opposing counsel, balancing advocacy with professionalism. Regular communication and meticulous documentation are essential for managing expectations and ensuring successful outcomes. Proactively seeking feedback and collaborating closely with senior attorneys can help associates develop their litigation skills and handle challenges more effectively.
What are popular job titles related to Insurance Defense Associate jobs in Andover, MA? For Insurance Defense Associate jobs in Andover, MA, the most frequently searched job titles are:
What job categories do people searching Insurance Defense Associate jobs in Andover, MA look for? The top searched job categories for Insurance Defense Associate jobs in Andover, MA are:
What cities near Andover, MA are hiring for Insurance Defense Associate jobs? Cities near Andover, MA with the most Insurance Defense Associate job openings:
Insurance Defense Associate jobs near you
Infographic showing various Insurance Defense Associate job openings in Andover, MA as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $67,976 per year, or $32.7 per hour.

Associate Client Advocate

Willis Towers Watson

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Willis Towers Watson rating

8.3

Company rating: 8.3 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

38th of 150 rated financial services

Job description


The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal delivery activities. The ACA is responsible for supporting client relationships, strategy development, and execution at the insurance program level.
The Associate Client Advocate (ACA) owns client service activities and client engagement in those activities through daily coordination with an assigned Client Specialist in our Global Service Delivery (GSD) Team. The ACA is the primary point of contact for providing all service, escalation, and placement to meet the client's insurance and risk management needs. The ACA has a strong connection to the client's business with a fundamental understanding of its industry and aids in opportunities to maximize the profitability of existing clients by supporting new business efforts.
The primary responsibility of the Associate Client Advocate is to provide an exceptional client experience, with a primary focus on direct client engagement and retention of that business. This includes engaging with sales and broking to understand marketplace changes, design and deliver client presentations/proposals, assist and respond to defensive RFPs, and attend oral presentations where required.
As an ACA you are expected to have:
  • Basic negotiation skills and demonstrated experience
  • Basic account management skills and demonstrated experience
  • Basic project management skills and demonstrated experience
  • Strong presentation skills
  • Ability to adapt to change
  • Solid organization skills
  • Ability to mentor a Client Specialist colleague

As an ACA you have the potential to serve as a mentor to other ACAs, a partner/ team member for others within your IVD, or an ACA Leader.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
The Role
  • Retains existing book of business, develops, and strengthens client relationships
  • Identifies, engages, and integrates delivery of all WTW internal resources to deliver an exceptional client experience
  • Provides direct or supporting strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice, and industry groups.
  • Recommend appropriate solutions throughout the policy term (including acquisition due diligence)
  • Maximizes the profitability of the client account & drives retention of that business
  • In collaboration with the Client Advocate, actively expands existing client relationships and supports new business prospecting
  • Collaborates with client teams during Internal and External Strategy Meetings
  • Engages with sales and broking to understand marketplace changes
  • Supports the fee/compensation agreement and overall client invoicing processes
  • Supports defensive RFP responses
  • Aids in the design and delivery of full client presentations/proposals, client advocacy reports, client service plans and schedules
  • Coordinates the renewal process to establish and implement the client-specific renewal strategy, collaborates with WTW resources and industry groups to develop and deliver renewal to clients
  • Ensures all policy requirements (legal, regulatory & compliance) are met
  • Client-level coordination & management of all service delivery (GSD)
  • Engage Service Liaisons (Subject Matter Expert or Client Operations Specialist) on escalations
  • Gather and receive all client information working in collaboration with the Client Specialist
  • Responsible for coordination of all service delivery activities such as audits, completing second pair of eyes review on policies, resolving all accounting issues, managing aged receivables and bad debt, surplus lines affidavits, issuance of client invoicing and certificates of insurance and auto identification cards.

Qualifications
The Requirements
  • Targeted 5+ years of commercial Property & Casualty insurance knowledge/experience in a client-facing role, or demonstrated capabilities to complete role responsibilities
  • Able to apply knowledge of coverage forms in the analysis of program design, the identification of coverage gaps, and ongoing coverage consultation
  • Depending on the complexity of accountability to understand, interpret, analyze, and/or present analytical models
  • Relationship Management skills: ability to leverage internal and external relationships to bring WTW resources and assets tailored to client needs
  • Negotiation skills - the ability to drive conflict resolution and secure concessions without damaging relationships.
  • Business Acumen; knowledge of strategy, tactics, and solutions for the client, and/or in the marketplace
  • Knowledge of commercial insurance renewal end-to-end process, steps and owners
  • Excellent verbal and written communication skills; group presentation skills, ability to drive complex/technical conversations
  • Daily management of work assignments, mentoring, and collaboration with a Client Specialist
  • Receptive to feedback; critical thinking and problem-solving skills, high adaptability
  • Supports Client Advocate (CA) in advocating for change. Provides encouragement, takes control of client deliverables, and team projects, leads key delivery areas, collaborates with internal/external stakeholders, and provides clear guidance to ensure others fulfill roles effectively
  • Strong project management skills: Support the CA in end-to-end oversight of large, complex, ambiguous, or multi-dimensional projects
  • Proficient Microsoft Office skills and familiarity with other relevant online tools
  • Must achieve and maintain an active insurance broker's P&C license, and complete various continuing education activities as needed
  • Insurance industry designations preferred but not required (CPCU, ARM, CIC, CRIS, CRM)

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
Compensation and Benefits
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation.
Compensation
The base salary compensation range being offered for this role is $90,000-$120,000 USD per year.
This role is also eligible for an annual short-term incentive bonus.
Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
  • Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
  • Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)
  • Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
EOE, including disability/vets

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