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Insurance Customer Service Representative Jobs in Clanton, AL

Planet Fitness

Customer Service Representative

Pelham, AL · On-site

$14.75 - $20/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor ... Insurance • Accident Insurance • Voluntary Life Insurance • Pet Insurance • HSA ...

Planet Fitness

Customer Service Representative

Pelham, AL · On-site

$14.75 - $20/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor ... Insurance • Accident Insurance • Voluntary Life Insurance • Pet Insurance • HSA ...

LB Capital

Customer Service Representative

Prattville, AL · On-site

$80K/yr

We're a rapidly expanding roofing company looking for a Customer Service Representative who's ready ... Full benefits - Health, Dental, and Vision insurance, plus 401(k) with company match * Reliable ...

LB Capital

Customer Service Representative

Prattville, AL · On-site

$80K/yr

We're a rapidly expanding roofing company looking for a Customer Service Representative who's ready ... Full benefits - Health, Dental, and Vision insurance, plus 401(k) with company match * Reliable ...

Domino's Pizza

Customer Service Rep - Alabaster

Alabaster, AL · On-site

$13.50 - $18.50/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's Pizza

Customer Service Rep - Alabaster

Alabaster, AL · On-site

$13.50 - $18.50/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's

Customer Service Rep - Alabaster

Alabaster, AL · On-site

$13.50 - $18.50/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's Pizza

Customer Service Representative

Montevallo, AL · On-site

$15.75 - $21.50/hr

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that ...

Domino's Pizza

Customer Service Representative

Montevallo, AL · On-site

$15.75 - $21.50/hr

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that ...

Domino's

Customer Service Representative

Montevallo, AL · On-site

$15.75 - $21.50/hr

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that ...

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Showing results 41-60

All JobsInsurance Customer Service Representative JobsInsurance Customer Service Representative Jobs in Clanton, AL

Insurance Customer Service Representative information

See Clanton, AL salary details

$23.7K

$44.2K

$66.7K

How much do insurance customer service representative jobs pay per year?

As of Sep 6, 2026, the average yearly pay for insurance customer service representative in Clanton, AL is $44,202.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $50,200.00 per year, depending on experience, location, and employer.

What does an insurance customer service representative do?

An Insurance Customer Service Representative assists clients with their insurance policies by answering questions, processing policy changes, and resolving issues. They act as a liaison between customers and insurance companies, helping clients understand their coverage options and claims process. These representatives may also handle billing inquiries, provide quotes, and maintain accurate records. Their goal is to ensure customer satisfaction and support overall client retention.

What are the key skills and qualifications needed to thrive as an insurance customer service representative?

To thrive as an Insurance Customer Service Representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance databases, and sometimes state insurance licensing is typically required. Patience, problem-solving abilities, and empathy help representatives effectively address client concerns and build positive relationships. These skills ensure accurate policy management and high levels of customer satisfaction in a competitive service industry.

What are some common challenges faced by insurance customer service representatives and how can they be managed?

Insurance Customer Service Representatives often encounter challenges such as handling complex policy inquiries, managing high call volumes, and addressing upset or anxious clients. Success in this role involves strong communication skills, patience, and the ability to quickly learn and navigate insurance products and systems. Building rapport with clients and collaborating closely with underwriters and claims adjusters can also help resolve issues efficiently. Most organizations provide ongoing training and support to help representatives stay updated on products and best practices.

What is the difference between Insurance Customer Service Representative vs Insurance Claims Adjuster?

AspectInsurance Customer Service RepresentativeInsurance Claims Adjuster
Required credentialsHigh school diploma; sometimes insurance-specific trainingHigh school diploma; often requires licensing and certifications
Work environmentOffice settings, call centers, customer support centersField and office work, inspecting claims, interviewing claimants
Employer and industry usageInsurance companies, agencies, brokeragesInsurance companies, third-party claims organizations
Common search and comparison intentCustomer support, policy inquiries, billing issuesClaim investigation, damage assessment, settlement processing

While both roles are integral to the insurance industry, Insurance Customer Service Representatives primarily handle customer inquiries and policy support, whereas Insurance Claims Adjusters focus on investigating and settling claims. Understanding these differences helps job seekers find the right career path within the insurance sector.

What cities near Clanton, AL are hiring for Insurance Customer Service Representative jobs?

Cities near Clanton, AL with the most Insurance Customer Service Representative job openings:

Insurance Customer Service Representative jobs near you
Infographic showing various Insurance Customer Service Representative job openings in Clanton, AL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $44,202 per year, or $21.3 per hour.

Customer Service Representative

Central Alabama Electric Cooperative

Prattville, AL • On-site

$13.50 - $18.50/hr

Full-time

Posted 10 days ago

Job description

Customer Service Representative
At Central Alabama Electric Cooperative (CAEC) our heroes wear headsets, not capes. If you are a champion of people, a solver of problems, and the calm in the storm, we'd like to see if the headset fits.
What We're Looking For:
Member/customer-centric individuals to serve as the face and voice of CAEC and our wholly owned fiber-to-the-premise broadband subsidiary, Central Access, Inc. who:
  • Enjoy helping people and creating positive experiences through exceptional service.
  • Adapt quickly when priorities change and aren't afraid of learning new things.
  • Stay calm, professional, and positive when dealing with upset members/customers or in high-pressure situations.
  • Believe teamwork matters and willingly jump in to help coworkers succeed.
  • Take ownership of member concerns and stay with difficult problems until they are fully resolved.

What You'll Do:
You will often be the first face our members and customers see, and the first voice they hear. You will have the opportunity to build their trust and represent our values to them day in and day out through:
  • Professional phone, in-person, and digital interactions.
  • Thorough research of their concerns and high quality resolution to billing, account, payment, and service-related issues.
  • Supporting outage response, emergency operations, and on-call responsibilities.

Why Join Us?
At CAEC, we don't just offer jobs. We offer meaningful careers that make a lasting impact on the communities we serve. You will receive competitive pay, excellent benefits, and a workplace culture that values continuous improvement and invests in your success.
Ready to launch a rewarding career with a company where you can serve others in a meaningful way? View the Customer Service Representative job description and apply today.
Join a team that believes serving people isn't just what we do. It's why we do it. If you're ready to make a difference, your future starts here.
Applicants requiring reasonable accommodation during the application or interview process should notify Cooperative's Human Resources Department at .
Application Deadline is 09/18/2026
CAEC is an Equal Opportunity Employer and a Drug Free Workplace

Apply