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Insurance Customer Service Representative Jobs in Bellevue, WA

Adecco

Customer Service Rep

Kent, WA · On-site

$18/hr

Responsibilities for a Customer Service Representative include but are not limited to: * Assist ... life insurance, short-term disability, additional voluntary benefits, EAP program, commuter ...

U-Haul

Customer Service Representative

Tukwila, WA · On-site

$21.63 - $22.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

U-Haul

Customer Service Representative

Kirkland, WA

$20 - $22/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

CUSTOMER SERVICE REPRESENTATIVE

Federal Way, WA · On-site

$17.13 - $18/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Lynnwood, WA · On-site

$20 - $22/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Lynnwood, WA

$20 - $22/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Burien, WA

$21.63 - $22.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

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All JobsInsurance Customer Service Representative JobsInsurance Customer Service Representative Jobs in Bellevue, WA

Insurance Customer Service Representative information

See Bellevue, WA salary details

$29.3K

$54.6K

$82.4K

How much do insurance customer service representative jobs pay per year?

As of Sep 1, 2026, the average yearly pay for insurance customer service representative in Bellevue, WA is $54,636.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $62,100.00 per year, depending on experience, location, and employer.

What does an insurance customer service representative do?

An Insurance Customer Service Representative assists clients with their insurance policies by answering questions, processing policy changes, and resolving issues. They act as a liaison between customers and insurance companies, helping clients understand their coverage options and claims process. These representatives may also handle billing inquiries, provide quotes, and maintain accurate records. Their goal is to ensure customer satisfaction and support overall client retention.

What are the key skills and qualifications needed to thrive as an insurance customer service representative?

To thrive as an Insurance Customer Service Representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance databases, and sometimes state insurance licensing is typically required. Patience, problem-solving abilities, and empathy help representatives effectively address client concerns and build positive relationships. These skills ensure accurate policy management and high levels of customer satisfaction in a competitive service industry.

What are some common challenges faced by insurance customer service representatives and how can they be managed?

Insurance Customer Service Representatives often encounter challenges such as handling complex policy inquiries, managing high call volumes, and addressing upset or anxious clients. Success in this role involves strong communication skills, patience, and the ability to quickly learn and navigate insurance products and systems. Building rapport with clients and collaborating closely with underwriters and claims adjusters can also help resolve issues efficiently. Most organizations provide ongoing training and support to help representatives stay updated on products and best practices.

What is the difference between Insurance Customer Service Representative vs Insurance Claims Adjuster?

AspectInsurance Customer Service RepresentativeInsurance Claims Adjuster
Required credentialsHigh school diploma; sometimes insurance-specific trainingHigh school diploma; often requires licensing and certifications
Work environmentOffice settings, call centers, customer support centersField and office work, inspecting claims, interviewing claimants
Employer and industry usageInsurance companies, agencies, brokeragesInsurance companies, third-party claims organizations
Common search and comparison intentCustomer support, policy inquiries, billing issuesClaim investigation, damage assessment, settlement processing

While both roles are integral to the insurance industry, Insurance Customer Service Representatives primarily handle customer inquiries and policy support, whereas Insurance Claims Adjusters focus on investigating and settling claims. Understanding these differences helps job seekers find the right career path within the insurance sector.

What are the most commonly searched types of Insurance Customer Service Representative jobs in Bellevue, WA?

The most popular types of Insurance Customer Service Representative jobs in Bellevue, WA are:

What are popular job titles related to Insurance Customer Service Representative jobs in Bellevue, WA?

For Insurance Customer Service Representative jobs in Bellevue, WA, the most frequently searched job titles are:

What job categories do people searching Insurance Customer Service Representative jobs in Bellevue, WA look for?

The top searched job categories for Insurance Customer Service Representative jobs in Bellevue, WA are:

What cities near Bellevue, WA are hiring for Insurance Customer Service Representative jobs?

Cities near Bellevue, WA with the most Insurance Customer Service Representative job openings:

Insurance Customer Service Representative jobs near you
Infographic showing various Insurance Customer Service Representative job openings in Bellevue, WA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $54,636 per year, or $26.3 per hour.

Customer Service Representative

Bellevue GEICO Local Office

Bellevue, WA • On-site

$18 - $24.50/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 25 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Company Overview:
Bellevue GEICO Local is seeking dynamic and results-driven individuals to join our team as Insurance Account Representatives! With a commitment to excellence and a focus on customer satisfaction, we provide a supportive and collaborative work environment that empowers our employees to achieve their full potential.

Position Overview: 
 As an Insurance Customer Service Representative, you will play a crucial role in promoting and selling our comprehensive range of insurance products to prospective clients. This is a challenging yet rewarding opportunity for individuals who are passionate about helping others protect their assets and achieve financial security. Your primary responsibilities will include:
 
  • Building and maintaining strong relationships with clients to understand their insurance needs.
  • Educating clients on various insurance products and coverage options.
  • Providing exceptional customer service to clients throughout the sales process and beyond.
  • Staying updated on industry trends, products, and regulations to offer informed advice to clients.
Requirements:
  • Exceptional communication skills - written, verbal, and listening
  • Goal oriented
  • Proactive in problem-solving
  • Able to learn computer functions
  • Ability to work in a team environment
  • Bilingual Spanish preferred
  • Currently licensed / experienced applicants preferred. 
  • Unlicensed individuals may apply if they're willing to obtain license within 4-6 weeks of employment.
If you are a motivated and results-driven individual with a passion for helping others, we invite you to apply for this exciting opportunity.
Now Offering a $5,000 signing bonus to the right person!