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Insurance Customer Service Representative Jobs in Athens, GA

ULINE

Customer Service Representative

Braselton, GA

$30/hr

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

ULINE

Customer Service Representative

Jefferson, GA

$30/hr

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

ULINE

Customer Service Representative

Braselton, GA · On-site

$25 - $30/hr

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning ... Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

Domino's Franchise

Customer Service Representative

Athens, GA · On-site

$15.50 - $21/hr

Customer Service Representative Looking for the first step to your new career? 90% of Franchisees started out as a delivery Expert or an inside position and that could be you too!! You got game? You ...

Domino's Pizza LLC

Customer Service Representative

Athens, GA · On-site

$15.50 - $21/hr

Customer Service Representative Looking for the first step to your new career? 90% of Franchisees started out as a delivery Expert or an inside position and that could be you too!! You got game? You ...

Domino's Franchise

Customer Service Representative

Commerce, GA · On-site

$14.75 - $20.25/hr

Customer Service Representative Looking for the first step to your new career? 90% of Franchisees started out as a delivery Expert or an inside position and that could be you too!! You got game? You ...

Domino's Pizza LLC

Customer Service Representative

Commerce, GA · On-site

$14.75 - $20.25/hr

Customer Service Representative Looking for the first step to your new career? 90% of Franchisees started out as a delivery Expert or an inside position and that could be you too!! You got game? You ...

Trustpilot

CUSTOMER SERVICE REPRESENTATIVE

Monroe, GA · On-site

$55K/yr

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Trustpilot

CUSTOMER SERVICE REPRESENTATIVE

Commerce, GA · On-site

$55K/yr

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

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Showing results 41-60

All JobsInsurance Customer Service Representative JobsInsurance Customer Service Representative Jobs in Athens, GA

Insurance Customer Service Representative information

See Athens, GA salary details

$25.1K

$46.7K

$70.5K

How much do insurance customer service representative jobs pay per year?

As of Aug 20, 2026, the average yearly pay for insurance customer service representative in Athens, GA is $46,743.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $53,100.00 per year, depending on experience, location, and employer.

What does an insurance customer service representative do?

An Insurance Customer Service Representative assists clients with their insurance policies by answering questions, processing policy changes, and resolving issues. They act as a liaison between customers and insurance companies, helping clients understand their coverage options and claims process. These representatives may also handle billing inquiries, provide quotes, and maintain accurate records. Their goal is to ensure customer satisfaction and support overall client retention.

What are the key skills and qualifications needed to thrive as an insurance customer service representative?

To thrive as an Insurance Customer Service Representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance databases, and sometimes state insurance licensing is typically required. Patience, problem-solving abilities, and empathy help representatives effectively address client concerns and build positive relationships. These skills ensure accurate policy management and high levels of customer satisfaction in a competitive service industry.

What are some common challenges faced by insurance customer service representatives and how can they be managed?

Insurance Customer Service Representatives often encounter challenges such as handling complex policy inquiries, managing high call volumes, and addressing upset or anxious clients. Success in this role involves strong communication skills, patience, and the ability to quickly learn and navigate insurance products and systems. Building rapport with clients and collaborating closely with underwriters and claims adjusters can also help resolve issues efficiently. Most organizations provide ongoing training and support to help representatives stay updated on products and best practices.

What is the difference between Insurance Customer Service Representative vs Insurance Claims Adjuster?

AspectInsurance Customer Service RepresentativeInsurance Claims Adjuster
Required credentialsHigh school diploma; sometimes insurance-specific trainingHigh school diploma; often requires licensing and certifications
Work environmentOffice settings, call centers, customer support centersField and office work, inspecting claims, interviewing claimants
Employer and industry usageInsurance companies, agencies, brokeragesInsurance companies, third-party claims organizations
Common search and comparison intentCustomer support, policy inquiries, billing issuesClaim investigation, damage assessment, settlement processing

While both roles are integral to the insurance industry, Insurance Customer Service Representatives primarily handle customer inquiries and policy support, whereas Insurance Claims Adjusters focus on investigating and settling claims. Understanding these differences helps job seekers find the right career path within the insurance sector.

What are the most commonly searched types of Insurance Customer Service Representative jobs in Athens, GA?

The most popular types of Insurance Customer Service Representative jobs in Athens, GA are:

What are popular job titles related to Insurance Customer Service Representative jobs in Athens, GA?

For Insurance Customer Service Representative jobs in Athens, GA, the most frequently searched job titles are:

What job categories do people searching Insurance Customer Service Representative jobs in Athens, GA look for?

The top searched job categories for Insurance Customer Service Representative jobs in Athens, GA are:

What cities near Athens, GA are hiring for Insurance Customer Service Representative jobs?

Cities near Athens, GA with the most Insurance Customer Service Representative job openings:

Insurance Customer Service Representative jobs near you
Infographic showing various Insurance Customer Service Representative job openings in Athens, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $46,743 per year, or $22.5 per hour.

Customer Service Representative

Stoner's Pizza Joint

Athens, GA • On-site

$15.50 - $21/hr

Other

Re-posted 14 hours ago

Stoner's Pizza Joint rating

5.1

Company rating: 5.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

DESCRIPTION
We are looking for a CSR to join our staff & serve America's Best Pizzas!
As a CSR or customer service representative, your primary responsibilities include inputting orders on the POS screen both at the front counter & over the phone, handing food to customers or third-party representatives upon arrival, & providing product/service information with a smile. Your duties involve providing customers with a pleasant & inviting atmosphere; along with helping the rest of the staff in managing the restaurant.
Job Responsibilities include but are not limited to:
  • Greet and welcome customers to the restaurant
  • Take orders, process payments, & customer phone calls
  • Resolve customers' concerns and answer customers' questions to your best ability
  • Maintain a positive attitude and calmly respond to customers' complaints
  • Attract customers by promoting the product and company positively, answering questions, and addressing concerns as they arise
  • Receiving in-the-moment coaching & hands-on training
  • Assisting management with in-store tasks & other daily store duties
  • Prepare customer orders & help with kitchen prep activities
  • Bag, box, wrap, & distribute orders
  • Cleaning, maintaining, & stocking the showroom & kitchen
  • Complying with the rules and regulations of the company
REQUIREMENTS
  • Must be 16 years of age or older
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
  • Familiarity with kitchen equipment & POS/KPS systems
  • Understanding of food hygiene
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
  • Good time-management skills
  • Ability to enter orders using a computer keyboard or touch screen.
  • Flexibility to work in shifts, including weekends and evenings
  • Ability to handle the physical demands of a restaurant - standing, lifting, carrying, etc.

Yes, the name is memorable and you bet, our food is positively addictive. But what really makes Stoner's Pizza Joint so appealing is our food-loving culture that makes owning one fun, fast-paced, and forward-thinking. Our irresistible dough recipe was developed 30 years ago but with new leadership, we've updated the concept to better reflect what pizza lovers want now, and in the future.

What Stoner's Pizza Joint employees say

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