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Insurance Customer Service Representative Remote Jobs in Edison, NJ

TemPositions

Customer Service Representative

Manhattan, NY · Remote

$17.75 - $24/hr

This is a fully remote role and a great opportunity for candidates to gain experience supporting a city initiative. Bilingual Customer Service Representative (must be English/Spanish speaking ...

Etherfi

Customer Service Representative

Manhattan, NY · Remote

$17.75 - $24/hr

The Customer Service Representative will be responsible for providing exceptional customer support ... Health, dental, and vision insurance plans * Collaborative and inclusive work culture * Exposure to ...

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All JobsInsurance Customer Service Representative JobsInsurance Customer Service Representative Remote JobsInsurance Customer Service Representative Remote Jobs in Edison, NJ

Insurance Customer Service Representative Remote information

See Edison, NJ salary details

$26.9K

$50.1K

$75.6K

How much do insurance customer service representative remote jobs pay per year?

As of Jun 17, 2026, the average yearly pay for insurance customer service representative remote in Edison, NJ is $50,116.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $56,900.00 per year, depending on experience, location, and employer.

What does an Insurance Customer Service Representative do when working remotely?

An Insurance Customer Service Representative working remotely assists customers with their insurance policies by answering questions, processing claims, updating account information, and resolving issues via phone, email, or chat. They provide support for billing inquiries, policy changes, and general information about insurance products. Remote representatives use secure digital platforms and communication tools to interact with customers and maintain records, ensuring compliance with company and regulatory standards. This role requires strong communication skills, attention to detail, and the ability to work independently from a home office.

What is the difference between Insurance Customer Service Representative Remote vs Insurance Claims Specialist?

AspectInsurance Customer Service Representative RemoteInsurance Claims Specialist
CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma; certifications like CPCU or AIC beneficial
Work EnvironmentRemote, customer service-focusedOffice or remote, claims processing environment
Industry UsageCustomer support for policyholdersHandling and investigating insurance claims
Search IntentCustomer service roles in insuranceClaims processing and investigation roles

Insurance Customer Service Representatives Remote primarily focus on assisting policyholders with inquiries, policy updates, and support via phone or online. Insurance Claims Specialists handle the processing and investigation of insurance claims, often requiring more detailed knowledge of claims procedures. While both roles may be remote and require similar certifications, their core responsibilities differ, catering to different stages of the insurance process.

What are the typical challenges faced by remote Insurance Customer Service Representatives, and how can they be managed?

Remote Insurance Customer Service Representatives often encounter challenges such as maintaining clear communication with clients and colleagues without face-to-face interaction, handling sensitive customer information securely, and staying motivated while working independently. To manage these, it's important to establish a dedicated, distraction-free workspace, use secure communication tools, and participate in regular virtual team meetings for support and feedback. Successful representatives also develop strong time management skills to balance multiple inquiries and prioritize customer needs efficiently.

What are the key skills and qualifications needed to thrive as an Insurance Customer Service Representative (Remote), and why are they important?

To thrive as a remote Insurance Customer Service Representative, you typically need a high school diploma or equivalent, strong communication skills, and a solid understanding of insurance products and processes. Familiarity with CRM software, call center systems, and sometimes a state insurance license are common technical requirements. Outstanding interpersonal skills, active listening, and the ability to resolve conflicts efficiently are vital soft skills for this role. These abilities are essential to provide excellent customer support, ensure regulatory compliance, and build trust with clients in a virtual environment.
What are the most commonly searched types of Insurance Customer Service Representative jobs in Edison, NJ? The most popular types of Insurance Customer Service Representative jobs in Edison, NJ are:
What are popular job titles related to Insurance Customer Service Representative Remote jobs in Edison, NJ? For Insurance Customer Service Representative Remote jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Insurance Customer Service Representative Remote jobs in Edison, NJ look for? The top searched job categories for Insurance Customer Service Representative Remote jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Insurance Customer Service Representative Remote jobs? Cities near Edison, NJ with the most Insurance Customer Service Representative Remote job openings:
Insurance Customer Service Representative Remote jobs near you
Customer Service Rep - Part Time

Customer Service Rep - Part Time

Glow Networks

Budd Lake, NJ • Remote

$12 - $13/hr

Other

Posted 9 days ago

Job description

PART-TIME Customer Service Representative, REMOTE, Immediate Start
Reports to: Call Center Supervisor
Department: Contact Center
Availability: 5:00 pm-12:00 Midnight EDT, Monday to Friday; Saturday & Sunday will be OFF
Location: Remote, must be in the USA
Pay: $12 - $13 p/h W2
Position Summary: The Customer Service Representative (CSR) will handle customer service contacts in a variety of channels including; phone, email, chat and social media. This is a short-term, remote project; therefore, Customer Service Agent experience is required. All CSRs on this project must have:
• Computer, MS Windows 7, 8.1 or 10
• High speed Internet access
• Cell phone or landline telephone
• Open availability for immediate start
Essential Duties/Tasks/Responsibilities:
(These responsibilities must be able to be performed with or without reasonable accommodation)
  • Gather information from customer
  • Speak in clear voice on phone, use proper grammar and spelling in written contacts
  • Follow appropriate process for the client program(s)
  • Properly Document contact
  • Adhere to individual, team and department performance goals
  • Maintain professional attitude
Minimum Job Requirements
  • High School Diploma preferred
  • Minimum 2 years' Customer Service experience is required
  • Call center with Inbound / Outbound calling experience is strongly preferred
  • Strong listening and problem solving skills
  • Excellent Communication Skills (Verbal & Written) is strongly preferred
  • Accurate typing and data entry
  • Experience with windows-based software and internet browsing
  • Reliable, Consistent
  • Strong desire to help people

Requires the ability to interact with others, interpret spoken and written messages and utilize reason to resolve complex problems. Requires constant keyboarding, sitting, hearing and talking. Close detail work requiring visual acuity. Must be able to perform primarily sedentary work.
This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.
TMP Direct is an Equal Opportunity Employer

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