Customer Service Representative (CSR) - Inside Sales Position Summary: The Customer Service ... Life & AD&D Insurance * Employee Profit Sharing Program * Long Term Disability Benefits * Group ...
Customer Service Representative (CSR) - Inside Sales Position Summary: The Customer Service ... Life & AD&D Insurance * Employee Profit Sharing Program * Long Term Disability Benefits * Group ...
Customer Service Representative
$18 - $20/hr
Customer Service Representative -- Flex Shift Location: Calgary, AB -- Quarry Park Schedule: Full-time, flex shift based on peak demand (Evenings and weekends required as needed) 8AM to 11PM MST and ...
Quick apply
Customer Service Representative
$18 - $20/hr
Customer Service Representative -- Flex Shift Location: Calgary, AB -- Quarry Park Schedule: Full-time, flex shift based on peak demand (Evenings and weekends required as needed) 8AM to 11PM MST and ...
Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...
Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...
Store 4025238Q: #142-4242 7Th Street Se, Calgary, Alberta T2G 2Y8 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
Store 4025238Q: #142-4242 7Th Street Se, Calgary, Alberta T2G 2Y8 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
About the Role Jim Peplinski Capital is seeking a Customer Service Representative in our Calgary location to deliver a consistent, responsive, and proactive customer experience across the full client ...
About the Role Jim Peplinski Capital is seeking a Customer Service Representative in our Calgary location to deliver a consistent, responsive, and proactive customer experience across the full client ...
The customer service representative is responsible for growing sales by partnering with other franchise staff to provide outstanding customer service to all TWO MEN AND A TRUCK ® customers through ...
The customer service representative is responsible for growing sales by partnering with other franchise staff to provide outstanding customer service to all TWO MEN AND A TRUCK ® customers through ...
FCT provides industry-leading title insurance, default solutions and other real estate related ... As a Customer Service Representative, you will be responsible for inbound and outbound calls. You ...
FCT provides industry-leading title insurance, default solutions and other real estate related ... As a Customer Service Representative, you will be responsible for inbound and outbound calls. You ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Customer Service Representative
Calgary, AB · Hybrid
CA$57K - CA$82K/yr
... insurance and risk management; and retail automotive sales as one of the largest privately owned ... Previous B2B client service, customer service, administrative, co-op or internship experience is an ...
Customer Service Representative
Calgary, AB · Hybrid
CA$57K - CA$82K/yr
... insurance and risk management; and retail automotive sales as one of the largest privately owned ... Previous B2B client service, customer service, administrative, co-op or internship experience is an ...
Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... BMO also offers health insurance, tuition reimbursement, accident and life insurance, and ...
Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... BMO also offers health insurance, tuition reimbursement, accident and life insurance, and ...
Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... BMO also offers health insurance, tuition reimbursement, accident and life insurance, and ...
Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... BMO also offers health insurance, tuition reimbursement, accident and life insurance, and ...
Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... BMO also offers health insurance, tuition reimbursement, accident and life insurance, and ...
Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... BMO also offers health insurance, tuition reimbursement, accident and life insurance, and ...
Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... BMO also offers health insurance, tuition reimbursement, accident and life insurance, and ...
Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... BMO also offers health insurance, tuition reimbursement, accident and life insurance, and ...
Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... BMO also offers health insurance, tuition reimbursement, accident and life insurance, and ...
Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... BMO also offers health insurance, tuition reimbursement, accident and life insurance, and ...
Be Seen First
Customer Service Representative
Calgary, AB · On-site
CA$800 - CA$1.5K/wk
Record customer information within our customer service database * Engage with clients in a friendly and professional manner while actively listening to their concerns * Offer support and solutions ...
Quick apply
Be Seen First
Customer Service Representative
Calgary, AB · On-site
CA$800 - CA$1.5K/wk
Record customer information within our customer service database * Engage with clients in a friendly and professional manner while actively listening to their concerns * Offer support and solutions ...
Be Seen First
Customer Service Representative
Calgary, AB · On-site
CA$800 - CA$1.5K/wk
Record customer information within our customer service database * Engage with clients in a friendly and professional manner while actively listening to their concerns * Offer support and solutions ...
Quick apply
Be Seen First
Customer Service Representative
Calgary, AB · On-site
CA$800 - CA$1.5K/wk
Record customer information within our customer service database * Engage with clients in a friendly and professional manner while actively listening to their concerns * Offer support and solutions ...
Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... BMO also offers health insurance, tuition reimbursement, accident and life insurance, and ...
Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... BMO also offers health insurance, tuition reimbursement, accident and life insurance, and ...
Insurance Customer Service Representative Csr information
What are the key skills and qualifications needed to thrive as an insurance customer service representative CSR?
What is an insurance customer service representative CSR?
What is the difference between Insurance Customer Service Representative Csr vs Insurance Claims Specialist?
| Aspect | Insurance Customer Service Representative Csr | Insurance Claims Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications like CPCU or CIC can be beneficial | High school diploma; certifications such as CPCU or AIC are common |
| Work Environment | Office settings, call centers, or remote work | Office-based, often in claims departments or specialized teams |
| Job Focus | Assisting customers with policy inquiries, billing, and coverage questions | Processing and investigating insurance claims, determining coverage and payouts |
| Employer & Industry Usage | Insurance companies, brokers, and agencies | Insurance companies, especially claims departments |
While both roles involve working within the insurance industry and require similar certifications, the Insurance Customer Service Representative Csr primarily handles customer inquiries and policy support, whereas the Insurance Claims Specialist focuses on processing and investigating claims. Understanding these differences helps job seekers identify the right career path within the insurance sector.
What are some common challenges faced by insurance customer service representatives CSR, and how can they be managed effectively?
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Full-time
Medical, Dental, Life
Re-posted 9 days ago
Job description
Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada.
Graybar Canada is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through related supply chain management and logistics services. Graybar Canada operates more than 35 branches across Canada. As one of Canada's largest employee-owned companies, Graybar Canada has the power and stability of a big corporation and the integrity and drive of a neighborhood business.
Graybar Canada currently has an exciting career opportunity available out of our Calgary, AB branch.
Customer Service Representative (CSR) - Inside Sales
Position Summary:
The Customer Service - Inside Sales Representative proactively seeks out customer needs to sell a Graybar solution that provides total customer satisfaction. This position provides our customers with a high level of service which includes delivering the highest quality customer care in accordance with corporate objectives and revenue goals.
Major Responsibilities:
- Handle incoming and outgoing customer telephone calls in a courteous and professional manner, with a mandate to solicit orders from the existing customer base.
- Coordinate the prompt handling of customer service requests including, but not limited to, order entry, pricing, expediting, billing, order maintenance, credit and claims.
- Handle written correspondence received from and sent to customers in a timely manner.
- Assist and support Account Managers by providing technical support to customers and end users, as well as sharing information that will allow both parties to offer customers a total Graybar solution.
- Consult with clients and customers after a sale to resolve problems and to provide support in an efficient and effective manner.
- Provide customer feedback to the Branch Manager in a timely fashion.
- Participate in training sessions, trade shows, branch meetings and sales meetings as requested.
- Keep management informed of local competition and market conditions.
- Track stock out items and recommend new stock items.
- Deal with product related problems such as defective products, the return of products and warranty situations.
- Other duties may be assigned as needed.
Preferred Skills & Experience:
- Minimum Grade 12 education; however, a technical background (i.e. Electrical Engineering Technologist) or post-secondary education is considered an asset.
- Broad knowledge of the company's products and services, with the ability to effectively present these to Graybar Canada's customers.
- One to three years of related sales experience considered an asset.
- Must exhibit excellent time management and organizational skills.
- Possess strong relationship building skills to cultivate and develop customer loyalty.
- Ability to work with all levels of employees and management, both internally and externally.
- Strong customer service and troubleshooting skills.
- Exceptional conflict resolution, negotiation and objection handling skills.
- Basic mathematical skills.
- Excellent spoken and written communication skills.
- Must demonstrate honesty and integrity.
- Willingness to gain technical knowledge by attending educational workshops and reviewing publications.
- Willingness to go the extra mile.
- Proven proficiency with Microsoft Office products including Outlook, Excel, Word and PowerPoint.
Graybar Canada offers a competitive compensation and benefits package including:
- No Evening or Weekend Shifts
- TELUS Health Virtual Care
- Cost shared Health and Dental Benefits
- Life & AD&D Insurance
- Employee Profit Sharing Program
- Long Term Disability Benefits
- Group RRSP Matching
- Corporate Fitness Membership Program
- Employee Share Purchase Program
- Computer Purchase Plan
- Tuition Reimbursement Program
- Service Awards Program
The above is a brief outline of position responsibilities and does not intend to be all-inclusive of the current or future duties, responsibilities or reporting relationships.
If you are highly motivated and have a passion for customer service, and are looking for a fun, rewarding career, we would be pleased to talk to you about joining Graybar Canada.
Graybar Canada is an equal opportunity employer that encourages interested candidates to apply.
We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted.
Employment Type: Full time