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Insurance Customer Service Representative Csr Jobs in Calgary, AB

Walgreens

Customer Service Representative

Calgary, AB · On-site

$22.38 - $25.18/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

U-Haul

Customer Service Representative

Calgary, AB

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Circle K

Customer Service Representative

Calgary, AB · On-site

Store 4025238Q: #142-4242 7Th Street Se, Calgary, Alberta T2G 2Y8 Customer Service Representative As a Customer Service Representative, you will enjoy: * Flexible schedules * Large, stable employer

U-Haul

Customer Service Representative

Calgary, AB

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Calgary, AB

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Calgary, AB

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Calgary Gold Buyers LTD

Be Seen First

Customer Service Representative

Calgary, AB · On-site

CA$20 - CA$26/hr

Calgary Gold Buyers is expanding, and we are seeking a motivated Customer Service Representative (Precious Metals Analyst) to join our team at our brand-new Calgary location. As the primary face of ...

New

FCT

Representative, Customer Service

Calgary, AB · On-site

FCT provides industry-leading title insurance, default solutions and other real estate related ... As a Customer Service Representative, you will be responsible for inbound and outbound calls. You ...

Holman Auto Group

Customer Service Representative

Calgary, AB · Hybrid

CA$57K - CA$82K/yr

... insurance and risk management; and retail automotive sales as one of the largest privately owned ... Previous B2B client service, customer service, administrative, co-op or internship experience is an ...

Bmo

Customer Service Representative

Okotoks, AB · On-site

Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... BMO also offers health insurance, tuition reimbursement, accident and life insurance, and ...

Bmo

Customer Service Representative

Calgary, AB · On-site

Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... BMO also offers health insurance, tuition reimbursement, accident and life insurance, and ...

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Insurance Customer Service Representative Csr information

What are the key skills and qualifications needed to thrive as an insurance customer service representative CSR?

To thrive as an Insurance Customer Service Representative (CSR), you need a solid understanding of insurance products, policy processing, and customer service principles, typically supported by a high school diploma or equivalent and sometimes an insurance license. Familiarity with customer relationship management (CRM) software, policy administration systems, and telecommunication tools is important. Outstanding communication, problem-solving, and patience are crucial soft skills for building trust and resolving client issues efficiently. These abilities are vital for ensuring customer satisfaction, policy compliance, and the smooth operation of insurance services.

What is an insurance customer service representative CSR?

Insurance Customer Service Representatives (CSRs) are professionals who assist clients by answering questions, processing policy changes, handling claims, and resolving issues related to insurance policies. They act as a primary point of contact between the insurance company and its customers, ensuring that clients understand their coverage and receive timely support. CSRs also help with billing inquiries, provide quotes, and maintain accurate records. Their goal is to deliver excellent service and maintain customer satisfaction.

What is the difference between Insurance Customer Service Representative Csr vs Insurance Claims Specialist?

AspectInsurance Customer Service Representative CsrInsurance Claims Specialist
CredentialsHigh school diploma or equivalent; certifications like CPCU or CIC can be beneficialHigh school diploma; certifications such as CPCU or AIC are common
Work EnvironmentOffice settings, call centers, or remote workOffice-based, often in claims departments or specialized teams
Job FocusAssisting customers with policy inquiries, billing, and coverage questionsProcessing and investigating insurance claims, determining coverage and payouts
Employer & Industry UsageInsurance companies, brokers, and agenciesInsurance companies, especially claims departments

While both roles involve working within the insurance industry and require similar certifications, the Insurance Customer Service Representative Csr primarily handles customer inquiries and policy support, whereas the Insurance Claims Specialist focuses on processing and investigating claims. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are some common challenges faced by insurance customer service representatives CSR, and how can they be managed effectively?

Insurance CSRs often handle high call volumes and complex customer inquiries, which can be challenging when balancing accuracy and efficiency. Navigating policy details and resolving claims-related concerns require strong attention to detail and patience. Effective time management, ongoing product training, and clear communication with both clients and internal teams can help manage these challenges. Many organizations offer mentorship and support systems to help CSRs build skills and reduce stress, fostering a supportive work environment.
What are popular job titles related to Insurance Customer Service Representative Csr jobs in Calgary, AB? For Insurance Customer Service Representative Csr jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Insurance Customer Service Representative Csr jobs in Calgary, AB look for? The top searched job categories for Insurance Customer Service Representative Csr jobs in Calgary, AB are:
Insurance Customer Service Representative Csr jobs near you
Infographic showing various Insurance Customer Service Representative Csr job openings in Calgary, AB as of August 2026, with employment types broken down into 63% Full Time, 32% Part Time, and 5% Temporary. Highlights an 89% In-person, and 11% Remote job distribution.

Customer Service Representative

Walgreens

Calgary, AB • On-site

$22.38 - $25.18/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,188 frontline employees who took The Breakroom Quiz

99th of 112 rated pharmacies

Job description

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.

Required Skills and Experience:

  • One year of office support experience in a customer service role preferred
  • High School diploma
  • Excellent customer service skills and attitude
  • Excellent written and verbal skills
  • Proficient with office equipment
  • Attention to detail
  • Problem-solving
  • Computer proficiency - MS Suite
  • Typing speed 45WPM
  • Professional appearance
  • Ability to multi-task in a fast-paced environment
  • Bilingual skills a plus
  • Occasional overtime as needed

Pay $22.38 - $25.18 per hour

At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.

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