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Insurance Customer Service Analyst Jobs (NOW HIRING)

O'Reilly Auto Parts

The Sr Customer Service Analyst will be responsible for implementing, maintaining and optimizing ... Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) * Team Member ...

Northeast Title & Tag, Inc.

Insurance CSR

Scranton, PA · On-site

$32K - $75K/yr

We help our customers navigate title, tag, and insurance services with ease, but our real mission is creating opportunities. For our clients. For our team. For you. We're on the hunt for ambitious ...

Bank of Colorado

INSURANCE CSR

Scottsdale, AZ · On-site

$40K - $55K/yr

Insurance Sales And Service Representative Responsible for insurance sales and service to customers. Responsibilities And Duties * Assists Senior Customer Service Representative with servicing ...

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How much do insurance customer service analyst jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for insurance customer service analyst in the United States is $29.69, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $35.58 per hour, depending on experience, location, and employer.

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Infographic showing various Insurance Customer Service Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $61,756 per year, or $29.7 per hour.

Licensed Insurance Customer Service Representative

Lancaster, OH

Otto Insurance Group
Insurance Services • 11 - 50 employees
Learn more about Otto Insurance Groupexternal

$45K - $55K/yr

Full-time

Medical, Retirement, PTO

Re-posted 19 days ago

Job description

Role Description:

As a Licensed Insurance Customer Service Manager at Otto Insurance Group, you will be responsible for providing exceptional customer service to clients and assisting them with their insurance needs.

Responsibilities:

  • Handle customer inquiries and provide accurate information about insurance policies
  • Process policy changes, renewals, and claims efficiently
  • Assist customers with policy-related questions and concerns
  • Maintain client records and documentation
  • Collaborate with the sales team to ensure customer satisfaction

Requirements:

  • Active insurance license
  • Prior experience in customer service or insurance industry
  • Excellent communication and interpersonal skills
  • Proficiency in insurance software and Microsoft Office

Benefits:

  • Competitive compensation: $45,000.00 - $55,000.00 per year paid semi-monthly
  • Health insurance and retirement plans
  • Paid time off and holidays
  • Matching Simple IRA 

About the Company:

At Otto Insurance Group, we are committed to providing high-quality insurance products and exceptional customer service. Join our team and be part of a dynamic company that values its employees and clients alike.