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Insurance Customer Service Analyst Jobs (NOW HIRING)

ALLSTATE Insurance Agency

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Insurance Customer Service Representative

Houston, TX · Remote

$75K - $135K/yr (+ commission)

Generate, review, and analyze agency reports to identify retention, cross-sell, account-rounding ... Minimum 2 years of insurance customer service or account management experience. * Bilingual in ...

StaffMyAgency LLC

Insurance Customer Service

Austin, TX · On-site

$50K - $75K/yr

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim ...

Eagle Rock Insurance Agency

Insurance CSR/Producer

Berkley, MI · On-site

$36K - $50K/yr

Eagle Rock Insurance Agency is growing, and ready to add a new Insurance Customer Service Representative to our team! We pride ourselves on our excellent culture, and we are seeking someone who wants ...

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Insurance Customer Service Analyst information

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How much do insurance customer service analyst jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for insurance customer service analyst in the United States is $29.69, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $35.58 per hour, depending on experience, location, and employer.

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Infographic showing various Insurance Customer Service Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $61,756 per year, or $29.7 per hour.

Insurance Customer Service Representative

Pepin, WI • On-site

Greater Insurance Service Corp.
See more jobs at Greater Insurance Service Corp.external

$40K - $45K/yr

Full-time

Dental, Retirement, PTO

Re-posted 22 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Paid time off

We are seeking an organized and highly self-motivated Insurance Customer Service Representative to join our team!
 
You’ll be responsible for creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. You’ll also help resolve billing issues, change policies, and make policy recommendations.  
 
Insurance Customer Service Representative Responsibilities
·         Responds directly and promptly to client inquiries and requests
·         Develops and maintains client service plans and manages mid-term changes
·         Accurately prepares, processes, reviews and monitors various documents such as certificates of insurance, auto ID cards, binders, renewal information requests, audits, endorsements, and proposals.
·         Responsible for new client setup and ongoing client maintenance in the appropriate agency management system
·         Meets with clients as needed to review clients’ accounts as needed
·         Handle complaints, present appropriate solutions, and alternatives within the timeframes set, and follow up to ensure that the issue has been resolved
 
Insurance Customer Service Representative Required Skills
·         Strong sales and Customer Service skills
·         Excellent active listening, interpersonal, and communication skills
·         Prioritize and meet deadlines
·         Computer experience with Windows based software and general office equipment
·         Ability to work in a team based setting
·         Attention to detail
 
Insurance Customer Service Representative Education and Experience
·         High school diploma or equivalent required
·         Insurance background 
 
Insurance Customer Service Representative Licenses or Certifications
·         Active Wisconsin insurance license