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Insurance Concierge In Jobs (NOW HIRING)

Midwest Orthopaedics at Rush, LLC

$60 - $80/hr

Concierge Insurance & Financial Coordinator Job Category : Administration Requisition Number ... Provide personalized financial consultations in person, by phone, and virtually. * Deliver a ...

Legend Senior Living

Concierge

Southampton, PA · On-site

$15 - $19.25/hr

Benefits-- Concierge * Medical, Dental, Vision offerings (for eligible associates ... Company Paid Life Insurance coverage in the amount of $30,000 * Voluntary benefits including:

Legend Senior Living

Concierge

PA · On-site

$15 - $19.50/hr

Benefits-- Concierge * Medical, Dental, Vision offerings (for eligible associates ... Company Paid Life Insurance coverage in the amount of $30,000 * Voluntary benefits including:

Senior Living Hiring

Concierge

Clayton, NC · On-site

$13.25 - $17/hr

... in our community. Why Join Kingswood Reserve? At Kingswood Reserve, we foster a culture of ... Company-paid life insurance * Company-paid Employee Assistance Program Essential Duties and ...

Senior Living Hiring

Concierge

New Bern, NC · On-site

$14.25 - $18.25/hr

... in our community. Why Join The Viridian? At The Viridian, we foster a culture of compassion ... Company-paid life insurance * Company-paid Employee Assistance Program Essential Duties and ...

Kingswood Reserve

Concierge

Clayton, NC · On-site

$13.25 - $17/hr

... in our community. Why Join Kingswood Reserve? At Kingswood Reserve, we foster a culture of ... Company-paid life insurance * Company-paid Employee Assistance Program Essential Duties and ...

The Renaissance

Concierge

Due West, SC · On-site

$14.50 - $18.50/hr

Must be proficient in Microsoft Office and able to lift 15lbs. Full Time employees are eligible for Paid Time Off and Insurance benefits after 90 days. Concierge

Senior Living Hiring

Concierge

Cary, NC · On-site

$10 - $16/hr

... in our community. Why Join The Blair Memory Care Center of Cary? At The Blair Memory Care Center of ... Company-paid life insurance * Company-paid Employee Assistance Program Essential Duties and ...

Rosecastle at Deerwood

Concierge

Jacksonville, FL · On-site

$15 - $22/hr

... for everyone in our community. Why Join Rosecastle at Deerwood? At Rosecastle at Deerwood, we ... Company-paid life insurance * Company-paid Employee Assistance Program Essential Duties and ...

The Viridian

Concierge

New Bern, NC · On-site

$14.25 - $18.25/hr

... in our community. Why Join The Viridian? At The Viridian, we foster a culture of compassion ... Company-paid life insurance * Company-paid Employee Assistance Program Essential Duties and ...

Senior Living Hiring

Concierge

Swansboro, NC · On-site

$13 - $23/hr

... in our community. Why Join The Landings of Swansboro? At The Landings of Swansboro, we foster a ... Company-paid life insurance * Company-paid Employee Assistance Program Essential Duties and ...

Senior Living Hiring

Concierge

Mint Hill, NC · On-site

$10 - $16/hr

... for everyone in our community. Why Join Mint Hill Senior Living? At Mint Hill Senior Living, we ... Company-paid life insurance * Company-paid Employee Assistance Program Essential Duties and ...

The Crossings of Smithfield

Concierge

Smithfield, NC · On-site

$10 - $16/hr

... in our community. Why Join The Crossings of Smithfield? At The Crossings of Smithfield, we foster a ... Company-paid life insurance * Company-paid Employee Assistance Program Essential Duties and ...

Grand Living at Georgetown

Concierge

Georgetown, TX

$14.50 - $18.50/hr

A concierge will perform a variety of clerical tasks, coordinate activities, manage requests ... hours in the second year, and continuing to build with length of service; 2) affordable insurance ...

Senior Living Hiring

Concierge

North Wilkesboro, NC · On-site

$10 - $16/hr

... in our community. Why Join Rose Glen Manor? At Rose Glen Manor, we foster a culture of compassion ... Company-paid life insurance * Company-paid Employee Assistance Program Essential Duties and ...

The Gardens of Golden Pond

Concierge

Winter Garden, FL · On-site

$14 - $24/hr

... in our community. Why Join The Gardens of Golden Pond? At The Gardens of Golden Pond, we foster a ... Company-paid life insurance * Company-paid Employee Assistance Program Essential Duties and ...

Stonecroft Assisted Living

Concierge

Flat Rock, NC · On-site

$13 - $23/hr

... in our community. Why Join Stonecroft Assisted Living? At Stonecroft Assisted Living, we foster a ... Company-paid life insurance * Company-paid Employee Assistance Program Essential Duties and ...

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As of Sep 9, 2026, the average hourly pay for insurance concierge in in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

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Insurance Concierge In jobs near you

Concierge Insurance & Financial Coordinator

Chicago, IL • On-site

Midwest Orthopaedics at Rush
Health Care and Social Assistance • 201 - 500 employees
Learn more about Midwest Orthopaedics at Rushexternal

$55/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Midwest Orthopaedics At Rush rating

7.8

Company rating: 7.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Concierge Insurance & Financial Coordinator

 
Reports To: Practice Administrator / Dr. Richard A. Berger
Status: Full-Time, 40 hours/week, Onsite
 
Position Summary
The Concierge Insurance & Financial Coordinator serves as the primary financial advocate and insurance resource for patients seeking care with Dr. Richard A. Berger. This role delivers a white-glove, concierge-level experience by guiding patients through every financial aspect of their surgical journey from the initial consultation through postoperative care.
As the financial liaison between patients, insurance carriers, employers, third-party administrators, and the clinical team, this individual ensures patients clearly understand their benefits, anticipated out-of-pocket expenses, reimbursement opportunities, payment options, and financing resources. The coordinator proactively removes financial barriers while supporting the practice's commitment to exceptional patient service, transparency, and operational excellence.
 
Primary Responsibilities
 
Concierge Patient Experience
  • Serve as the dedicated financial point of contact throughout each patient's surgical journey.
  • Provide personalized financial consultations in person, by phone, and virtually.
  • Deliver a concierge-level experience that reflects the practice's commitment to exceptional patient care.
  • Build trusted relationships with patients and families while maintaining the highest level of professionalism and confidentiality.
Insurance Verification & Benefit Analysis
  • Verify commercial insurance benefits and determine out-of-network reimbursement eligibility.
  • Interpret complex insurance plans, deductibles, coinsurance, out-of-pocket maximums, and exclusions.
  • Coordinate prior authorizations and medical necessity documentation when appropriate.
  • Maintain current knowledge of commercial insurance plans and reimbursement trends.
Financial Counseling
  • Prepare customized financial estimates for surgical procedures.
  • Educate patients regarding expected financial responsibility before surgery.
  • Explain payment policies, financing options, and available resources.
  • Assist patients in understanding reimbursement timelines and documentation requirements.
  • Coordinate payment arrangements while maintaining a patient-first approach.
Insurance Advocacy
  • Act as a liaison between patients and insurance carriers.
  • Assist patients with reimbursement documentation and required claim forms.
  • Collaborate with employers, third-party administrators, and case managers when appropriate.
  • Help resolve insurance-related questions before and after surgery.
Revenue Cycle Support
  • Ensure complete financial clearance before surgery.
  • Collect deposits and patient payments according to practice policies.
  • Monitor outstanding balances and coordinate timely follow-up.
  • Work closely with billing personnel to ensure accurate documentation and reimbursement.
Cross-Functional Collaboration
  • Partner with physicians, surgical coordinators, scheduling, marketing, and administrative staff to provide a seamless patient experience.
  • Communicate financial considerations that may impact scheduling or patient readiness.
  • Participate in process improvement initiatives focused on patient satisfaction and operational efficiency.
Qualifications
  • Minimum 3–5 years of experience in healthcare financial counseling, insurance coordination, patient financial services, or medical billing preferred. 
  • Strong understanding of commercial insurance, out-of-network benefits, prior authorizations, and reimbursement processes.
  • Experience in orthopedic surgery, ambulatory surgery, or concierge medicine preferred.
  • Exceptional communication and customer service skills.
  • High level of professionalism, discretion, and emotional intelligence.
  • Strong organizational skills with the ability to manage multiple patient cases simultaneously.
  • Proficiency in electronic medical records (EMR), Microsoft Office, and practice management software.
Core Competencies
  • Concierge Patient Service
  • Insurance Navigation
  • Financial Counseling
  • Revenue Cycle Management
  • Relationship Building
  • Problem Solving
  • Attention to Detail
  • Communication & Empathy
  • Time Management
  • HIPAA Compliance

What’s in it for you? MOR offers their employees a comprehensive compensation and benefits package. 

Pay Range: Starting at $55 - 65k annualized. Compensation at MOR is determined by many factors, which may include but are not limited to, job-related skills and level of experience, education, certifications, geographic location, market data and internal equity. Base pay is only a portion of the total rewards package. 

  • Medical, Dental and Vision Insurance.
  • Paid Time Off and Paid Holidays.
  • Company-paid life and long-term disability insurance.
  • Voluntary life, AD&D, and short-term disability insurance.
  • Critical Illness and Accident Insurance.
  • 401(k) Savings Plan.
  • 401(k) Employer Contribution.
  • Pet Insurance.
  • Commuter Benefits.
  • Employee Assistance Program (EAP).
  • Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA).
  • HSA Employer Contribution (when enrolled in a HDHP).
  • Tuition Reimbursement.
  • Continuing Education of up to $2,500 annualized.
  • Excellent working relationship with prestigious group of physicians in Orthopedics in the US and #1 in Illinois and Indiana. 

Our employees make the difference in our patients’ lives, and we value their contributions. Midwest Orthopaedics at Rush offers a comprehensive compensation and benefits package and an opportunity to grow and develop your career with an industry leader. Come see what we’re all about. Equal Opportunity Employer. 

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