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Insurance Collections Specialist Jobs (NOW HIRING)

Atrium

Collections Specialist - 405793

Boston, MA · On-site

$37 - $42/hr

This Collections Specialist reports to the Billing Manager and requires flexibility to work ... Medical insurance with optional Health Savings Account (HSA). * Dental insurance. * Vision ...

Zeal Credit Union

Collections Specialist

Livonia, MI

$17.25 - $23.50/hr

... insurance claims for various loans. Your negotiation skills will come into play as you seek optimal ... To excel as a full-time Collections Specialist at Zeal Credit Union, the following knowledge and ...

Zeal Credit Union

Collections Specialist

Livonia, MI · On-site

$16.25 - $22/hr

... insurance claims for various loans. Your negotiation skills will come into play as you seek optimal ... To excel as a full-time Collections Specialist at Zeal Credit Union, the following knowledge and ...

Robert Half

Collections Specialist

Torrance, CA · On-site

$19 - $25/hr

The Collections Specialist will be responsible for managing outstanding accounts and securing ... Hands-on knowledge of medical billing processes, insurance-related collections, and account ...

Morrison Mahoney LLP

Collections Specialist

Boston, MA · Hybrid

$60K - $70K/yr

COLLECTIONS SPECIALIST We are seeking a detail-oriented Collections Specialist to join our team. In ... Insurance, Health Savings Account, Flexible Spending Account, Flexible Paid Time Off, Parental ...

Zeal Credit Union

Collections Specialist

Livonia, MI · On-site

$16.25 - $22/hr

... insurance claims for various loans. Your negotiation skills will come into play as you seek optimal ... To excel as a full-time Collections Specialist at Zeal Credit Union, the following knowledge and ...

Anticimexinc

Collections Specialist

Buchanan, NY · On-site

$24/hr

Collections Specialist Location: Buchanan, NY Job Type: Full Time, In Person Pay Rate: $21 - $24 ... Life insurance, 100% company paid (with options to buy up) * Long and short-term disability ...

Thelen Auto Group

Collections Specialist

Saginaw, MI · On-site

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week ... Disability insurance * Flexible spending account * Health insurance * Paid time off * Vision ...

Thelen Auto Group

Collections Specialist

Saginaw, MI · On-site

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week ... Disability insurance * Flexible spending account * Health insurance * Paid time off * Vision ...

Morrison Mahoney LLP

Collections Specialist

Boston, MA · On-site

$60K - $70K/yr

COLLECTIONS SPECIALIST We are seeking a detail-oriented Collections Specialist to join our team. In ... Insurance, Health Savings Account, Flexible Spending Account, Flexible Paid Time Off, Parental ...

Ironhorse Funding LLC

Collections Specialist

Irving, TX · On-site

$23 - $27/hr

... Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off ... Your day as a Collections Specialist As a Collections Specialist at Ironhorse Funding LLC, your day ...

TNT-Fast Finance

Collections Specialist

Saginaw, MI · On-site

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week ... Disability insurance * Flexible spending account * Health insurance * Paid time off * Vision ...

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Insurance Collections Specialist information

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How much do insurance collections specialist jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for insurance collections specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is an insurance collections specialist?

Insurance Collections Specialists are professionals who handle the process of collecting payments from insurance companies for medical or other billed services. They review patient accounts, verify insurance coverage, submit claims, and follow up on unpaid or denied claims to ensure timely and accurate reimbursement. Their work helps healthcare providers or organizations maintain healthy cash flow and resolve any issues that may arise during the insurance payment process.

What skills and qualifications are needed to be an insurance collections specialist?

To thrive as an Insurance Collections Specialist, you need a solid understanding of medical billing, insurance policies, and accounts receivable, usually supported by experience in healthcare finance or a related field. Familiarity with billing software, electronic health records (EHRs), and claims management systems is typically required. Strong attention to detail, negotiation skills, and effective communication are essential soft skills for resolving payment issues with insurance companies and patients. These skills ensure timely payments, minimize claim denials, and maintain the financial health of healthcare organizations.

What challenges do insurance collections specialists face when working with insurance companies?

Insurance Collections Specialists often encounter challenges such as navigating complex insurance policies, dealing with denied or delayed claims, and communicating with multiple stakeholders to resolve outstanding balances. Persistence and attention to detail are essential, as it may take multiple follow-ups and appeals to secure payment. Building strong relationships with insurance representatives and staying up-to-date on regulatory changes can help improve efficiency and outcomes in this role.

What is the difference between Insurance Collections Specialist vs Insurance Billing Specialist?

AspectInsurance Collections SpecialistInsurance Billing Specialist
Primary FocusRecovering unpaid claims and outstanding balancesPreparing and submitting claims for payment
Work EnvironmentHealthcare providers, insurance companiesHospitals, clinics, healthcare offices
Required CredentialsKnowledge of insurance policies, medical billingMedical coding, billing procedures
Common UsageDebt collection, accounts receivableClaims processing, billing management

The main difference is that Insurance Collections Specialists focus on recovering unpaid claims and outstanding balances, while Insurance Billing Specialists handle the preparation and submission of claims for payment. Both roles require knowledge of insurance policies and billing procedures, but their primary responsibilities differ within the healthcare revenue cycle.

Is collection specialist a stressful job?

A collection specialist role can be stressful due to the need to meet strict deadlines, handle difficult customer interactions, and maintain accuracy in financial records. The job often requires strong communication skills, attention to detail, and the ability to manage pressure in a fast-paced environment.

What are popular job titles related to Insurance Collections Specialist jobs?

For Insurance Collections Specialist jobs, the most frequently searched job titles are:

Insurance Collections Specialist jobs near you
Infographic showing various Insurance Collections Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Collections Specialist - 405793

Boston, MA • On-site

Atrium
Hospitals • 10K+ employees
Learn more about Atriumexternal

$37 - $42/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Atrium Health rating

7.6

Company rating: 7.6 out of 10

Based on 636 frontline employees who took The Breakroom Quiz

Job description

Client Overview
Our client is a global professional services firm looking to add a Collections Specialist to their Revenue Management team in the Boston office.
Salary/Hourly Rate
$37/hr - $42/hr
Position Overview
This Collections Specialist is responsible for managing collections activities, analyzing accounts receivable, resolving billing issues, and supporting attorneys and clients throughout the collections process. The ideal candidate is a proactive professional with strong analytical, communication, and problem-solving skills who thrives in a fast-paced, deadline-driven environment. This Collections Specialist reports to the Billing Manager and requires flexibility to work overtime as needed.
Responsibilities Of The Collections Specialist
  • Manage daily collections activities, including inventory reviews and account follow-up.
  • Collaborate regularly with Billing Attorneys to review outstanding accounts receivable and determine collection strategies.
  • Conduct monthly meetings with Billing Attorneys to review aged receivables and provide status updates to management.
  • Prepare collections and accounts receivable reports for attorney review and discussion.
  • Perform account reconciliations, with a focus on high-risk accounts.
  • Evaluate and recommend best practices for collection efforts.
  • Contact clients regarding outstanding payments and assess collectability.
  • Investigate and resolve short payments promptly.
  • Assist with accounts receivable analysis, e-billing invoice rejections, invoice resubmissions, and credit/retainer refunds.
  • Proactively communicate accounts receivable information to management.
  • Handle client calls and inquiries related to collections activities.
Required Experience/Skills For The Collections Specialist
  • Minimum 3 years of collections experience.
  • Extensive knowledge of collections processes and best practices.
  • Strong analytical, negotiation, and communication skills.
  • Excellent organizational and project management abilities.
Preferred Experience/Skills For The Collections Specialist
  • Collections experience within a professional services environment, such as Legal, Accounting, Insurance, or Healthcare.
  • Experience with Aderant software.
  • Experience with eBilling Hub.
Education Requirements
  • Bachelor's degree in Accounting, Finance, or a related field is preferred.
  • Equivalent combination of education and relevant experience will be considered.
Benefits
  • Discretionary bonus.
  • Medical insurance with optional Health Savings Account (HSA).
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Short-term disability insurance.
  • Long-term disability insurance.
  • Healthcare Flexible Spending Account (FSA).
  • Dependent Care Flexible Spending Account (FSA).
  • 401(K) plan.
  • Paid vacation and sick time.
  • Employee Assistance Program (EAP).
  • Additional benefits may include accident insurance, supplemental life insurance, disability insurance, critical illness and cancer insurance, pet insurance, and commuter/transit programs where available.

What Atrium Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Atrium Health

Sourced by ZipRecruiter

Atrium Health is one of the nation's leading healthcare organizations, connecting patients with on-demand care, world-class specialists and the region's largest primary care network. A recognized leader in healthcare delivery, quality and innovation, our foundation rests on providing clinically excellent and compassionate care. We've been serving our community since 1940, when we opened our doors as Charlotte Memorial Hospital. Since then, our network has grown to include more than 40 hospitals and 900 care locations ranging from doctors' offices to behavioral health centers to nursing homes. Our focus: Delivering the highest quality patient care, supporting medical research and education, and joining with partners outside our walls to keep our community healthy.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1940

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