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Insurance Collections Specialist Jobs (NOW HIRING)

ServiceMaster Restore

Collections Specialist

Phoenix, AZ · On-site

$22 - $27/hr

Health insurance * Paid time off * Dental insurance Collections Specialist We are looking for an ambitious Collections Specialist to provide support to the accounting team by managing daily ...

RemX

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Medical Claims Eligibility Specialist - Billing & Collections

Houston, TX · On-site

$22/hr

Medical Claims Eligibility Specialist - Billing & Collections $22/Hour | Contract-to-Hire | Houston ... Perform insurance collections and follow up on outstanding claim payments. * Process billing for in ...

Aveanna Healthcare

Collections Specialist

Chandler, AZ · On-site

$19/hr

As a Collections Specialist here at Aveanna, you'll play a vital role in our Revenue Cycle ... Competitive Benefits Package (Health, Dental, Vision, and Life Insurance options) * 401(k) Savings ...

Xyant Technology, Inc.

Collections Specialist

Fort Worth, TX · On-site

$17.75 - $24/hr

Invoice Processing, Document Requests, Bankruptcy, Insurance Total Loss, Impounds/Seizures, Soldier ... Collections Specialist or Collections Coordinator or Collections Analyst or Collections ...

Xyant Technology, Inc.

Collections Specialist

Fort Worth, TX · On-site

$17.75 - $24/hr

Invoice Processing, Document Requests, Bankruptcy, Insurance Total Loss, Impounds/Seizures, Soldier ... Collections Specialist or Collections Coordinator or Collections Analyst or Collections ...

Aveanna Healthcare

Collections Specialist

Austin, TX · On-site

$19 - $22/hr

Office Location: 8534 South Congress Ave, Austin, Texas 78745 As a Collections Specialist here at ... Competitive Benefits Package (Health, Dental, Vision, and Life Insurance options) * 401(k) Savings ...

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Insurance Collections Specialist information

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How much do insurance collections specialist jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for insurance collections specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is an insurance collections specialist?

Insurance Collections Specialists are professionals who handle the process of collecting payments from insurance companies for medical or other billed services. They review patient accounts, verify insurance coverage, submit claims, and follow up on unpaid or denied claims to ensure timely and accurate reimbursement. Their work helps healthcare providers or organizations maintain healthy cash flow and resolve any issues that may arise during the insurance payment process.

What skills and qualifications are needed to be an insurance collections specialist?

To thrive as an Insurance Collections Specialist, you need a solid understanding of medical billing, insurance policies, and accounts receivable, usually supported by experience in healthcare finance or a related field. Familiarity with billing software, electronic health records (EHRs), and claims management systems is typically required. Strong attention to detail, negotiation skills, and effective communication are essential soft skills for resolving payment issues with insurance companies and patients. These skills ensure timely payments, minimize claim denials, and maintain the financial health of healthcare organizations.

What challenges do insurance collections specialists face when working with insurance companies?

Insurance Collections Specialists often encounter challenges such as navigating complex insurance policies, dealing with denied or delayed claims, and communicating with multiple stakeholders to resolve outstanding balances. Persistence and attention to detail are essential, as it may take multiple follow-ups and appeals to secure payment. Building strong relationships with insurance representatives and staying up-to-date on regulatory changes can help improve efficiency and outcomes in this role.

What is the difference between Insurance Collections Specialist vs Insurance Billing Specialist?

AspectInsurance Collections SpecialistInsurance Billing Specialist
Primary FocusRecovering unpaid claims and outstanding balancesPreparing and submitting claims for payment
Work EnvironmentHealthcare providers, insurance companiesHospitals, clinics, healthcare offices
Required CredentialsKnowledge of insurance policies, medical billingMedical coding, billing procedures
Common UsageDebt collection, accounts receivableClaims processing, billing management

The main difference is that Insurance Collections Specialists focus on recovering unpaid claims and outstanding balances, while Insurance Billing Specialists handle the preparation and submission of claims for payment. Both roles require knowledge of insurance policies and billing procedures, but their primary responsibilities differ within the healthcare revenue cycle.

Is collection specialist a stressful job?

A collection specialist role can be stressful due to the need to meet strict deadlines, handle difficult customer interactions, and maintain accuracy in financial records. The job often requires strong communication skills, attention to detail, and the ability to manage pressure in a fast-paced environment.

What are popular job titles related to Insurance Collections Specialist jobs?

For Insurance Collections Specialist jobs, the most frequently searched job titles are:

Insurance Collections Specialist jobs near you
Infographic showing various Insurance Collections Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Collections Specialist

Phoenix, AZ • On-site

ServiceMaster Restore
See more jobs at ServiceMaster Restoreexternal

$22 - $27/hr

Full-time

Medical, Dental, PTO

Posted 6 days ago

ServiceMaster Restore rating

6.5

Company rating: 6.5 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Health insurance
  • Paid time off
  • Dental insurance

Collections Specialist
We are looking for an ambitious Collections Specialist to provide support to the accounting team by managing daily collection tasks. You will be part of a growing team of professionals working to maintain order and transparency for the growing company's finances.
The ideal candidate will be well-versed and able to work comfortably with numbers and attention to detail.
The goal is to contribute to the overall efficient operation of the department and help the company be fully aware of its financial condition. This way it can make the right decisions and continue accomplishing its expansion plans and long-term success.
Responsibilities
• Post and process notes in job systems accordingly.
• Update accounts receivable team weekly.
• Take actions to encourage timely payments
• Process payments.
• Contact clients and discuss their overdue payments
. Contact insurance companies to request payment updates.
• Excellent communication and interpersonal skills
• Problem-solving and critical-thinking skills
Requirements
• Contact clients and discuss their overdue payments
• Excellent organizing abilities.
• Great attention to detail.
• Excellent knowledge of Excel.
. Able to type and leave well written notes and emails.
• Team player, excellent internal and external customer service and willing to wear many hats within our department.
Compensation: $22.00 - $27.00 per hour
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

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