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Insurance Collections Specialist Jobs (NOW HIRING)

Gastro Health

Insurance Collections Specialist

Miami, FL · On-site

$17.75 - $24/hr

Gastro Health is seeking a Full-Time Insurance Collections Specialist to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of ...

Gastro Health

Insurance Collections Specialist

Miami, FL · On-site

$17.75 - $24/hr

Gastro Health is seeking a Full-Time Insurance Collections Specialist to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of ...

ServiceMaster

Collections Specialist

Azusa, CA · On-site

$25 - $28/hr

Vision insurance * Wellness resources * 401(k) * Dental insurance * Health insurance Collections Specialist-on site ServiceMaster by T.A. Russell - California Help us recover what matters-both for ...

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Insurance Collections Specialist information

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How much do insurance collections specialist jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for insurance collections specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is an insurance collections specialist?

Insurance Collections Specialists are professionals who handle the process of collecting payments from insurance companies for medical or other billed services. They review patient accounts, verify insurance coverage, submit claims, and follow up on unpaid or denied claims to ensure timely and accurate reimbursement. Their work helps healthcare providers or organizations maintain healthy cash flow and resolve any issues that may arise during the insurance payment process.

What skills and qualifications are needed to be an insurance collections specialist?

To thrive as an Insurance Collections Specialist, you need a solid understanding of medical billing, insurance policies, and accounts receivable, usually supported by experience in healthcare finance or a related field. Familiarity with billing software, electronic health records (EHRs), and claims management systems is typically required. Strong attention to detail, negotiation skills, and effective communication are essential soft skills for resolving payment issues with insurance companies and patients. These skills ensure timely payments, minimize claim denials, and maintain the financial health of healthcare organizations.

What challenges do insurance collections specialists face when working with insurance companies?

Insurance Collections Specialists often encounter challenges such as navigating complex insurance policies, dealing with denied or delayed claims, and communicating with multiple stakeholders to resolve outstanding balances. Persistence and attention to detail are essential, as it may take multiple follow-ups and appeals to secure payment. Building strong relationships with insurance representatives and staying up-to-date on regulatory changes can help improve efficiency and outcomes in this role.

What is the difference between Insurance Collections Specialist vs Insurance Billing Specialist?

AspectInsurance Collections SpecialistInsurance Billing Specialist
Primary FocusRecovering unpaid claims and outstanding balancesPreparing and submitting claims for payment
Work EnvironmentHealthcare providers, insurance companiesHospitals, clinics, healthcare offices
Required CredentialsKnowledge of insurance policies, medical billingMedical coding, billing procedures
Common UsageDebt collection, accounts receivableClaims processing, billing management

The main difference is that Insurance Collections Specialists focus on recovering unpaid claims and outstanding balances, while Insurance Billing Specialists handle the preparation and submission of claims for payment. Both roles require knowledge of insurance policies and billing procedures, but their primary responsibilities differ within the healthcare revenue cycle.

Is collection specialist a stressful job?

A collection specialist role can be stressful due to the need to meet strict deadlines, handle difficult customer interactions, and maintain accuracy in financial records. The job often requires strong communication skills, attention to detail, and the ability to manage pressure in a fast-paced environment.

What are popular job titles related to Insurance Collections Specialist jobs?

For Insurance Collections Specialist jobs, the most frequently searched job titles are:

Insurance Collections Specialist jobs near you
Infographic showing various Insurance Collections Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Insurance Collections Specialist

Indianapolis, IN • Remote

Addison Group
See more jobs at Addison Groupexternal

$20 - $22/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 5 days ago

Job description

Job Title: Insurance Collections Specialist

Location (City, State):

Remote (Candidates must reside in FL, GA, IN, KY, MS, MO, NC, OH, SC, or TX)

Compensation:

$20–$22/hour (Higher rates may be considered for highly qualified candidates)

Benefits:

This position is eligible for medical, dental, vision, and 401(k).

Work Schedule:

  • Full-time, Monday–Friday
  • Initial training: 8:00 AM–5:00 PM ET
  • Flexible start times available after training (between 7:00 AM–9:00 AM ET)

About Our Client:

Addison Group is partnering with our client, a well-established healthcare revenue cycle organization, to hire multiple Insurance Collections Specialists. This is an excellent opportunity to join a growing remote team focused on insurance accounts receivable, claim resolution, and reimbursement optimization. Our client values employee development, long-term career growth, and rewarding strong performance.

Job Description:

We are seeking experienced insurance collections professionals who thrive in a fast-paced environment and enjoy managing claims from start to resolution. In this role, you'll work directly with commercial and government payers to resolve outstanding balances, investigate denials, submit appeals, and help maximize reimbursement for healthcare providers.

Qualifications:

  • Minimum of 1 year of recent medical insurance collections or insurance A/R follow-up experience (hospital or physician)
  • Ability to interpret Explanation of Benefits (EOBs) and identify payment discrepancies
  • Experience working insurance denials and preparing appeals
  • Knowledge of commercial and government insurance payers
  • Familiarity with payer portals and claim status research
  • Experience with healthcare systems such as Epic, Cerner, Athena, or similar EMRs preferred
  • Strong organizational skills with the ability to manage an independent workload
  • Excellent communication and problem-solving abilities

Key Responsibilities:

  • Manage assigned insurance accounts receivable from follow-up through final resolution
  • Contact insurance carriers by phone and online portals to resolve outstanding claims
  • Review denials, identify root causes, and submit appropriate appeals
  • Research claim activity and document account updates accurately
  • Maintain daily productivity expectations while ensuring quality and accuracy
  • Monitor reimbursement trends and communicate recurring issues to leadership
  • Prioritize workload independently to meet performance goals

Perks:

  • Fully remote opportunity
  • Multiple openings with an established and growing organization
  • Career advancement opportunities
  • Performance-based bonus incentives
  • Supportive leadership team focused on employee success
  • Stable, long-term opportunity with consistent growth

Additional Details:

  • Contract-to-hire opportunity
  • Standard pre-employment background screening required
  • Virtual one-step interview process
  • Two weeks of paid training provided
  • Equipment and onboarding information will be provided prior to your start date
  • Target start date: ASAP (Two-week notice accepted)

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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