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Insurance Collection Specialist Jobs (NOW HIRING)

Collabera

Collection Specialist

Greensboro, NC

$18 - $24.25/hr

... insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Collabera ... Previous Collection experience College degree desired, but not required Desire to resolve customer ...

ProCollect Inc.

Debt Collections Specialist

Dallas, TX

$1.50K/wk

As a Collection Specialist with ProCollect, you will carefully adhere to policies, procedures and ... major medical insurance. More about ProCollect: As one of the nation's premier debt collection ...

Cymertek

Collection Manager

San Antonio, TX · On-site

SIMILAR CAREER TITLES Data Collection Manager, Intelligence Collection Specialist, Information ... No cost to you. * Life Insurance - 100% employee coverage. No cost to you. * Additional ...

Cymertek

Collection Manager

Aurora, CO · On-site

SIMILAR CAREER TITLESData Collection Manager, Intelligence Collection Specialist, Information ... No cost to you. * Life Insurance - 100% employee coverage. No cost to you. * Additional ...

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Insurance Collection Specialist information

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$27K

$57.4K

$97.5K

How much do insurance collection specialist jobs pay per year?

As of May 30, 2026, the average yearly pay for insurance collection specialist in the United States is $57,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Collection Specialist, and why are they important?

To thrive as an Insurance Collection Specialist, you need a solid understanding of medical billing, insurance claims processing, and accounts receivable, often supported by a high school diploma or relevant experience. Familiarity with billing software, electronic health records (EHR) systems, and coding tools like CPT and ICD-10 is typically required. Strong attention to detail, effective communication, and problem-solving abilities help you negotiate payments and resolve discrepancies efficiently. These skills are crucial for maximizing reimbursement, reducing outstanding balances, and ensuring compliance with industry regulations.

What are some common challenges Insurance Collection Specialists face when working with insurance companies, and how can they be addressed?

Insurance Collection Specialists often encounter challenges such as delayed payments, claim denials, and complex insurance policies. Successfully navigating these issues requires strong communication skills, attention to detail when reviewing claims, and persistence in following up with insurers. Building a thorough understanding of payer requirements and maintaining organized records can help resolve disputes more efficiently. Collaborating closely with billing teams and staying updated on industry changes also improves collection outcomes.

What does an Insurance Collection Specialist do?

An Insurance Collection Specialist is responsible for managing and collecting payments from insurance companies for healthcare providers or other businesses. They review and process insurance claims, follow up on unpaid or denied claims, and ensure that all billing complies with policies and regulations. Their main goal is to maximize reimbursement and resolve any issues that may delay payment, often by communicating with both insurance companies and patients. The role requires strong attention to detail, knowledge of insurance procedures, and effective communication skills.

What is the difference between Insurance Collection Specialist vs Insurance Claims Adjuster?

AspectInsurance Collection SpecialistInsurance Claims Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance or collections certificationsHigh school diploma; licensing or certification may be required depending on state
Work EnvironmentOffice setting, often in healthcare or insurance companiesField and office work, assessing claims for insurance companies
Employer & IndustryInsurance companies, healthcare providers, third-party collections agenciesInsurance carriers, third-party claims adjusting firms
Primary FocusRecovering unpaid insurance bills and managing accounts receivableEvaluating insurance claims to determine coverage and settlement

The Insurance Collection Specialist primarily focuses on recovering unpaid insurance debts and managing accounts receivable, while the Insurance Claims Adjuster evaluates insurance claims to determine coverage and settlement amounts. Both roles require knowledge of insurance policies and strong communication skills, but they serve different points in the insurance process.

More about Insurance Collection Specialist jobs
What states have the most Insurance Collection Specialist jobs? States with the most job openings for Insurance Collection Specialist jobs include:
What job categories do people searching Insurance Collection Specialist jobs look for? The top searched job categories for Insurance Collection Specialist jobs are:
Insurance Collection Specialist jobs near you
Data Collection Specialist

Data Collection Specialist

Cognizant Technology Solutions

New York, NY • On-site

$19 - $20.43/hr

Full-time

Medical, Dental, Life, Retirement

Posted 3 days ago

Cognizant rating

7.5

Company rating: 7.5 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

38th of 57 rated business consultants

Job description

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in New York City.
As a Data Collection Specialist, you will make an impact by managing research collections with participants designed to validate the engineering approach for augmented & virtual reality-enabled products. We will evaluate feedback and make recommendations to the AR/VR product teams that will be used in design strategies and engineering approaches. The Data Collections Specialist will also develop analytical methods for consolidating data inputs & collating user feedback to help guide the technical requirements of the product team. In this role, you will manage the end-to-end success of this program from data collection, data review & visualization, to client reporting & technical issue troubleshooting.
You will be a valued member of the Cognizant team and work collaboratively with the
Augmented Reality / Virtual Reality (AR/VR) team, stakeholders and other teams.
In this role, you will:
  • Gather user feedback, preferences & research data based on requirements from the client
  • Manage end-to-end workflow from scheduling, to compiling results, to client reporting, to documenting & troubleshooting technical issues
  • Create process documentation, training materials, best practices and represent data with charts and graphs for easy consumption by client stakeholders
  • Collaborate with team members on data validation, deriving key insights, coordination & task prioritization, and communicate updates about fixes/edits to tools & programs used for collection
  • Handle inbound requests from existing partners for marketing support
  • Triage operational issues & make recommendations for how to alter process based on observations
  • Report project status, adhere to key timelines and milestones, identify data gaps, and serve as a conduit between operational and technical teams
  • Update information in internal planning tools and platforms as necessary, such as logging and tracking all activities and appointment minutes
  • Utilize internal tools to engage with participants, track communications & deliver results.

What you need to have to be considered:
  • Equivalent practical experience. Bachelor's degree in Business Administration, or a related field is preferred.
  • Excellent oral and written communications
  • Experience with data analysis, uncovering insights in data & data visualization
  • Experience in customer service or client services
  • Experience working in digital/technology companies with tech products
  • Excellent communication skills, with the ability to formulate and articulate data collection details with participants and internal teams
  • Have a strong understanding and passion for technology and enjoy keeping up to date on the current trends
  • Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment with minimum supervision and a high degree of autonomy
  • Must be a self-starter, with willingness to embrace change, quickly learn new technologies, work closely as a member of cross functional teams, and be open to new ideas and processes
  • Responsible for fulfillment/completion of deliverables within area of responsibility within set timelines
  • Knowledge and interest in AR/VR

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Salary and Other Compensation:
The hourly rate for this position is between $19.00 - $20.43 per hour, depending on experience and other qualifications of the successful candidate.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Life & Disability Insurance
• Group health dental & Wellness
• Sick Leaves
• 401(k) plan and contributions
Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
About usCognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

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