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Insurance Collection Specialist Jobs (NOW HIRING)

RNR Tire Express

Collection Specialist

Charlotte, NC · On-site

$16 - $20.68/hr

Medical, dental, and vision insurance * Long- and short-term disability * Accident, critical ... OUR IDEAL Collection specialist * Positive - a can-do attitude that helps you rise to challenges.

RNR Tire Express

Collection Specialist

Charlotte, NC · On-site

$16 - $20.68/hr

Medical, dental, and vision insurance * Long- and short-term disability * Accident, critical ... OUR IDEAL Collection specialist * Positive - a can-do attitude that helps you rise to challenges.

Morgan Properties

Rent Collection Specialist

Largo, MD · On-site

$25 - $28/hr

Join Our Team as a Rent Collection Specialist - Help Keep Our Community on Track! Are you ... Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability * Retirement Plan ...

Amerita

Collection Specialist / Remote

Englewood, CO · On-site +1

$19/hr

The Collection Specialist will report to the Collection Manager and work in our Centennial, CO ... Company-Paid Disability Insurance * Tuition Assistance & Reimbursement * Employee Discount Program ...

RNR Tire Express

Collection Specialist

Charlotte, NC · On-site

$16 - $20.68/hr

Medical, dental, and vision insurance * Long- and short-term disability * Accident, critical ... OUR IDEAL Collection specialist * Positive - a can-do attitude that helps you rise to challenges.

Amerita

Collection Specialist / Remote

Englewood, CO · On-site

$18.25 - $24.75/hr

The Collection Specialist will report to the Collection Manager and work in our Centennial, CO ... Company-Paid Disability Insurance * Tuition Assistance & Reimbursement * Employee Discount Program ...

Credit Solutions LLC

Collection Specialist

$19 - $25.50/hr

... remote Collection Specialists to join our growing organization. We are looking for self-driven ... Medical, Dental, and Vision insurance * 401(k) retirement plan eligibility after one year of ...

Ready 4 Work

Collection Specialist

Dover, DE · On-site

$35K - $40K/yr

The collections specialist position is accountable for collecting the maximum amount of overdue ... Dental insurance * Disability insurance * Health insurance * Life insurance * Paid time off

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Insurance Collection Specialist information

See salary details

$27K

$57.4K

$97.5K

How much do insurance collection specialist jobs pay per year?

As of Jul 10, 2026, the average yearly pay for insurance collection specialist in the United States is $57,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What are some common challenges Insurance Collection Specialists face when working with insurance companies, and how can they be addressed?

Insurance Collection Specialists often encounter challenges such as delayed payments, claim denials, and complex insurance policies. Successfully navigating these issues requires strong communication skills, attention to detail when reviewing claims, and persistence in following up with insurers. Building a thorough understanding of payer requirements and maintaining organized records can help resolve disputes more efficiently. Collaborating closely with billing teams and staying updated on industry changes also improves collection outcomes.

What is the difference between Insurance Collection Specialist vs Insurance Claims Adjuster?

AspectInsurance Collection SpecialistInsurance Claims Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance or collections certificationsHigh school diploma; licensing or certification may be required depending on state
Work EnvironmentOffice setting, often in healthcare or insurance companiesField and office work, assessing claims for insurance companies
Employer & IndustryInsurance companies, healthcare providers, third-party collections agenciesInsurance carriers, third-party claims adjusting firms
Primary FocusRecovering unpaid insurance bills and managing accounts receivableEvaluating insurance claims to determine coverage and settlement

The Insurance Collection Specialist primarily focuses on recovering unpaid insurance debts and managing accounts receivable, while the Insurance Claims Adjuster evaluates insurance claims to determine coverage and settlement amounts. Both roles require knowledge of insurance policies and strong communication skills, but they serve different points in the insurance process.

What are the key skills and qualifications needed to thrive as an Insurance Collection Specialist, and why are they important?

To thrive as an Insurance Collection Specialist, you need a solid understanding of medical billing, insurance claims processing, and accounts receivable, often supported by a high school diploma or relevant experience. Familiarity with billing software, electronic health records (EHR) systems, and coding tools like CPT and ICD-10 is typically required. Strong attention to detail, effective communication, and problem-solving abilities help you negotiate payments and resolve discrepancies efficiently. These skills are crucial for maximizing reimbursement, reducing outstanding balances, and ensuring compliance with industry regulations.

What does an Insurance Collection Specialist do?

An Insurance Collection Specialist is responsible for managing and collecting payments from insurance companies for healthcare providers or other businesses. They review and process insurance claims, follow up on unpaid or denied claims, and ensure that all billing complies with policies and regulations. Their main goal is to maximize reimbursement and resolve any issues that may delay payment, often by communicating with both insurance companies and patients. The role requires strong attention to detail, knowledge of insurance procedures, and effective communication skills.
More about Insurance Collection Specialist jobs
What states have the most Insurance Collection Specialist jobs? States with the most job openings for Insurance Collection Specialist jobs include:
What job categories do people searching Insurance Collection Specialist jobs look for? The top searched job categories for Insurance Collection Specialist jobs are:
Insurance Collection Specialist jobs near you
Collection Specialist

Collection Specialist

RNR Tire Express

Charlotte, NC • On-site

$16 - $20.68/hr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired 2 days ago. Applications are no longer accepted.

RNR Tire Express rating

4.7

Company rating: 4.7 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

648th of 724 rated retailers

Job description

RNR Tire Express is ready to hire a full-time Collection Specialist with great customer service skills. An average Collections Specialist makes $16.00 to $20.68 in total with the bonuses. In addition to great pay and our family atmosphere, our office team also enjoys the following benefits and perks:
  • Medical, dental, and vision insurance
  • Long- and short-term disability
  • Accident, critical illness, and cancer plans
  • 401(k) matching plan
  • Paid holidays
  • Growth potential

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial short, mobile-friendly online application. We hope to meet you soon!
THE DAY-TO-DAY
You can be found in the office Monday-Friday,8:30 am-6:30pm and Saturday 8:30am-3:30pm with one weekday off each week and Sundays off.
Each day, you arrive at the office ready to maintain our customer relationships. Most of your day is spent on the phone or on the computer. Looking over applications, you strive to recognize and create opportunities to renew customer agreements. You provide excellent customer service as you make phone calls to our customers regarding expired agreements as well as references on expired accounts. By actively listening, you assist in resolving issues to facilitate renewal and prompt payment as necessary. You also schedule voluntary turn-ins of merchandise. We also go out into the field to pick up product and do door hangers.
Your patience and tact are essential in enhancing our relationships with our customers. When challenging opportunities arise, you handle them quickly all while providing top-notch customer service. Your ability to multitask while managing the pace of a call and keeping focused on the customer is essential to your success. This also allows you to meet weekly goals. As a Collections Specialist, you thrive in our fast-paced, people-driven environment and get great satisfaction out of contributing to our continued success.
OUR IDEAL Collection specialist
  • Positive - a can-do attitude that helps you rise to challenges.
  • Communicator - strong communication skills especially over the phone
  • Passion for customer service - motivated to maintain relationships with our customers.
  • Patient - ability to work with customers even when they're upset.
  • Multitasker - prioritize and juggle multiple tasks effectively throughout a busy workday.

Is this you? If so, keep reading!
ABOUT RNR TIRE EXPRESS
RNR Tire Express is a national franchise retailer of quality tires and custom wheels. Established in 2000, RNR has grown to over 200 locations in 29 states and is continuing to grow. At RNR, we have built a culture around "serving our customers and not just providing them service".
We support and empower our employees with excellent training and tools which enable them to provide our customers with a unique and exceptional experience. Our team is essential to our success which is why we offer competitive compensation, generous benefits, and a great work environment that people want to be a part of.
REQUIREMENTS
  • Experience as a rental agent, account executive, account manager, account collection, or rent-to-own
  • Valid driver's license with a clean driving history
  • Can pass a drug screen and background check.
  • Ability to work a flexible schedule.
  • Professional communication skills in English (bilingual is a plus!)
  • Strong computer and phone skills

If this sounds like the right opportunity for you and you meet the above requirements, we need you on our office team. Apply today to be a Collection Specialist!

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