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Insurance Client Success Manager Jobs in Gurnee, IL

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Insurance Client Success Manager information

See Gurnee, IL salary details

$31.2K

$79.7K

$134.4K

How much do insurance client success manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for insurance client success manager in Gurnee, IL is $79,727.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,100.00 and $95,000.00 per year, depending on experience, location, and employer.

What is an insurance client success manager?

Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.

What are the key skills and qualifications needed to thrive as an insurance client success manager?

To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.

How does an insurance client success manager typically collaborate with other departments to support client needs?

Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.

What is the difference between Insurance Client Success Manager vs Insurance Account Executive?

AspectInsurance Client Success ManagerInsurance Account Executive
Primary FocusEnsuring client satisfaction, retention, and ongoing supportAcquiring new clients and managing sales processes
Work EnvironmentCustomer service, account management, client communicationSales, prospecting, client meetings
Required CredentialsInsurance licenses, customer service skills, industry knowledgeInsurance licenses, sales skills, industry knowledge
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, carriers

While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.

What job categories do people searching Insurance Client Success Manager jobs in Gurnee, IL look for?

The top searched job categories for Insurance Client Success Manager jobs in Gurnee, IL are:

What cities near Gurnee, IL are hiring for Insurance Client Success Manager jobs?

Cities near Gurnee, IL with the most Insurance Client Success Manager job openings:

Insurance Client Success Manager jobs near you

Sales Manager - Farmers Insurance

Matthew Robb Farmers Insurance

Grayslake, IL • On-site

$180K - $325K/yr

Full-time

Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Do you want to lead a sales organization?

Consider becoming a Farmers Insurance Agency Owner and enjoy unlimited earning potential while working for yourself. Our comprehensive insurance sales training program allows you to be successful whether you have a background in the insurance industry or not. There is no experience required, full training will be provided.

The insurance industry is one of the most secure and stable industries, allowing insurance agents to earn an incredible income while benefiting from an industry that remains resilient regardless of economic ups and downs.

Read through this description, and if youd like to learn more, then apply today!

Benefits for the Farmers Insurance Sales Agent:

  • Award-winning training, coaching, and support from the district staff
  • Highly competitive commission and bonus structure
  • Build income for retirement
Responsibilities
  • Offer products such as Home, Auto, Business, and Life Insurance
  • Develop insurance quotes, make sales presentations, and close sales
  • Understanding a prospect's needs and identifying sales opportunities
  • Creating and maintaining a database of current and potential customers
  • Staying informed about competing products and services
  • Having a ton of fun while being part of a competitive team
Requirements

What makes a successful Farmers Insurance Sales Agent?

  • Sales experience or a client-facing background is a plus
  • Insurance experience is preferred, but not required
  • Proven track record of trustworthiness, dependability and ethical behavior
  • Must be coachable
  • Excellent communication skills: written, verbal, and listening
  • Must have strong interpersonal communication skills

Our Culture Our culture is all about healthy competition and high expectations. We believe in lifting each other up to ensure we all succeed and enjoy our time and perform at a high level.

Our Compensation We believe in paying exceptionally well for outstanding performance. Our compensation plan is unmatched in the marketplace and truly allows Agency Owners to make an incredible income.

Career Growth Plan We are constantly searching for new leaders within our company. All of our team members have a duty to better themselves, and everyone has an opportunity to advance within our organization.


We've compiled some of the common questions people ask about becoming a Farmers Insurance Agent:


1) What kind of training will I receive? Our comprehensive curriculum sets you up to establish your own agency. Along with continuous support from the top district office in the nation.


2) Is prior insurance sales experience required? No. You dont need any prior knowledge about insurance or sales. We've got you covered with all the training you'll need.


3) Will I have assistance with start-up costs? Yes,Farmers Insurance provides generous lead generation and marketing bonuses. This allows you to be set up for success from the beginning.


4) Will I need to be licensed? Yes, if hired Farmers will assist with obtaining all licenses required.



Benefits
Paid Time Off (PTO)###Flexible Schedule###Mon-Fri Schedule###Career Growth Opportunities###Life Insurance###Disability Insurance###Vision Insurance###Dental Insurance###Hands on Training###