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Insurance Client Success Manager Jobs in Marion, IL

Horace Mann Agent

Insurance Agent

Carbondale, IL

Dedicated Premier Service Representative to handle client service work, allowing you to focus on ... success of your business Requirements * Strong interpersonal and business management skills to ...

RENT ONE

Client Retention Specialist

Benton, IL · On-site

$16 - $17/hr

... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ... ALTERNATIVE JOB TITLES Customer Success Associate, Account Manager, Client Relationship Associate ...

RENT ONE

Client Retention Specialist

Benton, IL · On-site

$16 - $17/hr

... accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a ... ALTERNATIVE JOB TITLES Customer Success Associate, Account Manager, Client Relationship Associate ...

Hansoninc

Air Quality Engineer

Marion, IL · On-site

$100K - $150K/yr

The belief in sustainability within our company's practices creates a focus on client success and ... Lead and manage air quality permitting projects to ensure successful project execution while ...

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All JobsInsurance Client Success JobsInsurance Client Success Manager JobsInsurance Client Success Manager Jobs in Marion, IL

Insurance Client Success Manager information

See Marion, IL salary details

$30K

$76.7K

$129.3K

How much do insurance client success manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for insurance client success manager in Marion, IL is $76,710.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,900.00 and $91,400.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Client Success Manager vs Insurance Account Executive?

AspectInsurance Client Success ManagerInsurance Account Executive
Primary FocusEnsuring client satisfaction, retention, and ongoing supportAcquiring new clients and managing sales processes
Work EnvironmentCustomer service, account management, client communicationSales, prospecting, client meetings
Required CredentialsInsurance licenses, customer service skills, industry knowledgeInsurance licenses, sales skills, industry knowledge
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, carriers

While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.

What are Insurance Client Success Managers?

Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.

What are the key skills and qualifications needed to thrive as an Insurance Client Success Manager, and why are they important?

To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.

How does an Insurance Client Success Manager typically collaborate with other departments to support client needs?

Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.
What cities near Marion, IL are hiring for Insurance Client Success Manager jobs? Cities near Marion, IL with the most Insurance Client Success Manager job openings:
Insurance Client Success Manager jobs near you

Insurance Customer Service Rep

Natasha Stearns: Country Financial

Marion, IL • On-site

$17 - $20/hr

Full-time

Retirement, PTO

Posted 27 days ago

Job description

At Natasha Stearns: COUNTRY Financial, weve built a reputation for outstanding service, long-lasting client relationships, and a team culture that feels like family. We pride ourselves on being solution-driven, people-first, and committed to treating every customer and employee with the respect and care they deserve. This is an excellent opportunity to join a collaborative team where hands-on training and career development will help you grow both personally and professionally.

We are seeking a full-time Insurance Client Services Specialist to join our high-performing and tight-knit team. In this in-office role, you will play a key part in supporting our clients and ensuring a smooth, personalized experience with every interaction.

  • Hourly pay: $17$20 based on experience with room to grow!
  • 40 hours per week
  • 401(k) with company match
  • Paid time off (PTO)
  • Supportive, flexible work environment
  • Hands-on training and career development

If youre ready to take the next step in your career and join a team that puts people first, apply today!


Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Weekends Off


Responsibilities
  • Deliver outstanding customer service by phone, email, and in person
  • Schedule appointments and assist with client follow-ups
  • Update policy information, answer billing questions, and submit claims
  • Process policy changes accurately and efficiently
  • Maintain organized client records and office presentation
  • Support a positive and productive office atmosphere

Requirements
  • Prior customer service experience preferred
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organizational abilities
  • Comfortable learning insurance products and client management tools
  • No license needed to start!
  • We are looking for someone wanting a long-term CAREER with us!