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Insurance Client Success Manager Jobs in Baltimore, MD

REXEL

Customer Success Specialist

Sparks Glencoe, MD · On-site

$70K - $85K/yr

Please note that management retains the right to assign or reassign duties and responsibilities to ... Life Insurance * Short-Term and Long-Term Disability Insurance * 401K with Employer Match * Paid ...

REXEL

Customer Success Specialist

Glencoe, MD · On-site

$70K - $85K/yr

Please note that management retains the right to assign or reassign duties and responsibilities to ... Life Insurance * Short-Term and Long-Term Disability Insurance * 401K with Employer Match * Paid ...

Rexel

Customer Success Specialist

Sparks Glencoe, MD · On-site

$70K - $85K/yr

Please note that management retains the right to assign or reassign duties and responsibilities to ... Life Insurance * Short-Term and Long-Term Disability Insurance * 401K with Employer Match * Paid ...

Jobtailor

Sales Director

Annapolis, MD · On-site

$90 - $130/hr

Client Success / Account Management * Provider Growth / Healthcare Partnerships * Proven success managing and growing provider relationships * Strong experience with: * Complex sales of medical ...

MJ Morgan Group

Tax Manager

Lutherville Timonium, MD · Hybrid

$106K - $139K/yr

Collaborate with cross-functional teams to provide strategic insights and drive client success ... Competitive salary and benefits package, including health insurance, 401(k), and PTO. * Flexible ...

MJ Morgan Group

Tax Manager

MD · On-site

$106K - $139K/yr

Collaborate with cross-functional teams to provide strategic insights and drive client success ... Competitive salary and benefits package, including health insurance, 401(k), and PTO. * Flexible ...

iMedX, Inc.

Medical Billing Manager

Edgewater, MD · On-site +1

$51K - $68K/yr

We're seeking an experienced Billing Manager (Contractor) to lead billing operations and revenue ... client success. Behavioral Health Billing - multi-state billing a plus! This is a remote, work-from ...

1st Choice

Account Manager

Silver Spring, MD · On-site +1

$68K - $75K/yr

At 1st Choice, our Account Managers are dedicated to client success and expansion. You'll serve as the trusted advisor for existing accounts -- ensuring service excellence while strategically ...

1st Choice

Account Manager

Silver Spring, MD · On-site +1

$68K - $75K/yr

At 1st Choice, our Account Managers are dedicated to client success and expansion. You'll serve as the trusted advisor for existing accounts -- ensuring service excellence while strategically ...

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Showing results 41-60

All JobsInsurance Client Success JobsInsurance Client Success Manager JobsInsurance Client Success Manager Jobs in Baltimore, MD

Insurance Client Success Manager information

See Baltimore, MD salary details

$32.3K

$82.5K

$139.1K

How much do insurance client success manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for insurance client success manager in Baltimore, MD is $82,536.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,100.00 and $98,400.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Client Success Manager vs Insurance Account Executive?

AspectInsurance Client Success ManagerInsurance Account Executive
Primary FocusEnsuring client satisfaction, retention, and ongoing supportAcquiring new clients and managing sales processes
Work EnvironmentCustomer service, account management, client communicationSales, prospecting, client meetings
Required CredentialsInsurance licenses, customer service skills, industry knowledgeInsurance licenses, sales skills, industry knowledge
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, carriers

While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.

What is an insurance client success manager?

Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.

What are the key skills and qualifications needed to thrive as an insurance client success manager?

To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.

How does an insurance client success manager typically collaborate with other departments to support client needs?

Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.
What are popular job titles related to Insurance Client Success Manager jobs in Baltimore, MD? For Insurance Client Success Manager jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Insurance Client Success Manager jobs in Baltimore, MD look for? The top searched job categories for Insurance Client Success Manager jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Insurance Client Success Manager jobs? Cities near Baltimore, MD with the most Insurance Client Success Manager job openings:
Insurance Client Success Manager jobs near you
Infographic showing various Insurance Client Success Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $82,536 per year, or $39.7 per hour.

Customer Success Manager - Secret Clearance - Fort Meade (Hybrid)

GDIT

Fort George G Meade, MD • Hybrid

$107K - $126K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

88th of 223 rated it services

Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

Program Delivery and Execution

Job Qualifications:

Skills:

Communication, Critical Thinking, Customer Success, Problem Resolution, Scheduling

Certifications:

None

Experience:

8 + years of related experience

US Citizenship Required:

Yes

Job Description:

As a Customer Success Manager for our ICAM program you will be responsible for advocating, supporting, facilitating, and other related activities that help ensure a positive experience for solution clients and end-users during implementation, solution delivery, and operations of hosted customer applications. You will be working day-to-day with internal and external customers and stakeholders, including operators, end-users, engineering, development, integration, and program stakeholders. You will ensure that CSM activities are performed in accordance with program objectives, policies, regulations, and requirements.Selected candidate will provide hybrid support with a mix of remote and on-site support at our Fort Meaded, MD facility.How a Customer Success Manager will make an impact:
  • Active engagement with the program customer, providing expert guidance through their lifecycle with the program, from onboarding to supporting production operations.
  • Provide scheduling and integration support as necessary for customer changes within the ICAM production solution.
  • Advocate for the customer to help ensure their positive experience.
  • Help clients take full advantage of program offerings and maximize business growth opportunities.
  • Establish, manage, and sustain positive business relationships with customers.
  • Develop or support development for products such as plans, processes, reports, briefs, training material, user guides.
  • Facilitate success for customer-facing requirements, changes, events, incidents, or problems.
  • Conduct demonstrations of delivered solution capabilities.
  • Assist with the planning of customer-facing services, features, and capabilities.
  • Work with senior leadership both internal and external on planning and executing tasks using Agile methodologies.
  • Participate in Scrum calls.
  • Develop and manage client portfolios.
  • Analyze customer requirements and emerging needs to anticipate and provide solutions.
  • Provides expert guidance and leadership to less-experienced colleagues.
  • May serve as team or task lead. (Not a people manager).
  • Other related duties as required.
What you'll need to succeed (Required):
Bring your program management expertise along with a drive for innovation to GDIT. The Customer Success Manager must have:
  • Education: Bachelor's Degree. An additional 4 years of experience may be substituted in leu of degree.
  • Security clearance level: Minimum of an active Secret required.
  • Experience: 8+ years of related experience.
  • Experience and proven track record supporting IT customers as part of an enterprise environment.
  • Familiarization with DoW customers and work environments.
  • Highly organized and able to multi-task.
  • Excellent communication and interpersonal skills.
  • Self-driven and proactive nature.
Desired Qualifications:
  • CompTIA Security+ certification, or higher for IAT Level II DoD 8570 certification.
GDIT IS YOUR PLACEAt GDIT, the mission is our purpose, and our people are at the center of everything we do.
  • Growth: AI-powered career tool that identifies career steps and learning opportunities.
  • Support: An internal mobility team focused on helping you achieve your career goals.
  • Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off.
  • Community: Award-winning culture of innovation and a military-friendly workplace.
OWN YOUR OPPORTUNITY
  • Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.
The likely salary range for this position is $107,744 - $126,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

25-50%

Telecommuting Options:

Hybrid

Work Location:

USA MD Fort Meade

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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About General Dynamics Information Technology

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GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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