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Insurance Client Success Manager Jobs in Baltimore, MD

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Manage and coordinate active calendars in a fast-moving environment * Schedule, confirm, and ... success Fast-paced, high-energy team environment Opportunity to build a long-term career with ...

Description Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 ...

Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 miles of a ...

Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 miles of a ...

Vice President, Client Solutions

Columbia, MD · Remote

$141K - $181K/yr

Vice President, Client Success Role Summary Our client seeks a Vice President, Client Success, to ... Establish sales targets, pipeline management standards, and forecast discipline across the team

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Insurance Client Success Manager information

See Baltimore, MD salary details

$32.3K

$82.5K

$139.1K

How much do insurance client success manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for insurance client success manager in Baltimore, MD is $82,536.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,100.00 and $98,400.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Client Success Manager vs Insurance Account Executive?

AspectInsurance Client Success ManagerInsurance Account Executive
Primary FocusEnsuring client satisfaction, retention, and ongoing supportAcquiring new clients and managing sales processes
Work EnvironmentCustomer service, account management, client communicationSales, prospecting, client meetings
Required CredentialsInsurance licenses, customer service skills, industry knowledgeInsurance licenses, sales skills, industry knowledge
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, carriers

While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.

What are Insurance Client Success Managers?

Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.

What are the key skills and qualifications needed to thrive as an Insurance Client Success Manager, and why are they important?

To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.

How does an Insurance Client Success Manager typically collaborate with other departments to support client needs?

Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.
What are popular job titles related to Insurance Client Success Manager jobs in Baltimore, MD? For Insurance Client Success Manager jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Insurance Client Success Manager jobs in Baltimore, MD look for? The top searched job categories for Insurance Client Success Manager jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Insurance Client Success Manager jobs? Cities near Baltimore, MD with the most Insurance Client Success Manager job openings:
Infographic showing various Insurance Client Success Manager job openings in Baltimore, MD as of July 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 73% In-person, 8% Hybrid, and 19% Remote job distribution, with an average salary of $82,536 per year, or $39.7 per hour.

Entry Level Client Success Coordinator

Growing Marketing Organization

Annapolis, MD • On-site

$45K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

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Job description

This is an exciting opportunity for a recent college graduatelooking to launch a career in a fast-paced, people-focused environment with strong earning and growth potential. We’re looking for motivated, high-energy individuals who thrive on communication, enjoy building relationships, and are driven by success. The ideal candidate is confident on the phone, highly organized, proactive, and excited to be part of an engaging, team-oriented culture where no two days are the same.

In this role, you’ll gain hands-on experience supporting daily operations while developing valuable business, communication, and client-facing skills. If you’re someone who enjoys staying busy, taking initiative, and working in an environment that rewards hustle and attitude, this could be a great fit.

Responsibilities:

  • Manage and coordinate active calendars in a fast-moving environment
  • Schedule, confirm, and follow up on meetings and appointments
  • Communicate professionally with clients and internal teams via phone and email
  • Maintain organized files and records in accordance with office procedures
  • Provide administrative and operational support as needed
  • Assist with day-to-day office coordination and team initiatives

Qualifications:

  • Bachelor’s degree or equivalent experience preferred - May 2025 or May 2026 graduates highly desired!
  • Strong communication and interpersonal skills
  • Comfortable handling phone conversations and engaging with people daily
  • Highly organized with the ability to multitask and prioritize effectively
  • Self-starter mentality with a strong work ethic and positive attitude
  • Proficient in Microsoft Office Suite
  • Motivated by growth opportunities, performance, and a fast-paced team culture

Company Description

Structured training program to set you up for success
Fast-paced, high-energy team environment
Opportunity to build a long-term career with strong earning potential