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Insurance Client Success Manager Jobs in Baltimore, MD

Moore DM Group LLC

Coordinator, Client Success

Lanham, MD · On-site

$50K - $55K/yr

Description The Coordinator, Client Success is responsible for supporting marketing and other ... The ideal candidate must be a strong project manager and able to work in a fast-paced, creative ...

Moore

Coordinator, Client Success

Lanham, MD · On-site

$18.25 - $24.50/hr

The Coordinator, Client Success is responsible forsupporting marketing and other direct response ... The ideal candidate must be a strong project manager and able to work in a fast-paced, creative ...

Medisolv, Inc.

Customer Success Manager

Columbia, MD · On-site

Its all-in-one quality management platform, ENCOR, helps healthcare organizations advance patient ... You serve as a trusted advisor, ensuring client value, satisfaction, and sustained success with ...

Growing Marketing Organization

Be Seen First

Entry Level Client Success Coordinator

Annapolis, MD · On-site

$45K - $75K/yr

Manage and coordinate active calendars in a fast-moving environment * Schedule, confirm, and ... success Fast-paced, high-energy team environment Opportunity to build a long-term career with ...

Culture Fits

Customer Success Manager

Columbia, MD · On-site

Customer Success Manager (MSP / Technology Services) Position Summary We are seeking a highly ... Key Responsibilities Client Relationship Management * Serve as the primary point of contact for ...

Verint Systems

Customer Success Manager

Annapolis, MD · On-site

... by the client that can be leveraged for renewals and business growth discussions. * Identify ... to manage them differently * Experience with Totango or other customer success platforms MIN: 90K ...

RELX

Strategic Customer Success Manager

Annapolis, MD · On-site

Understand each client's business goals, KPIs, and how our AI solution fits into and accelerates ... Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital ...

New

Leap

Customer Success Manager

Columbia, MD

$60K - $67K/yr

We are searching for an Customer Success Manager to join our all-star Sales team working with ... pet insurance, cell phones, child care, and more! * MoveSpring Wellness App - stay active and ...

FlexTG

Manager Client Account Management

Baltimore, MD · Hybrid

$85K - $95K/yr

Description Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 ...

FlexTG

Manager Client Account Management

Baltimore, MD · Hybrid

Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 miles of a ...

FlexTG

Manager Client Account Management

Baltimore, MD · Hybrid

$85K - $95K/yr

Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 miles of a ...

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Showing results 21-40

All JobsInsurance Client Success JobsInsurance Client Success Manager JobsInsurance Client Success Manager Jobs in Baltimore, MD

Insurance Client Success Manager information

See Baltimore, MD salary details

$32.3K

$82.5K

$139.1K

How much do insurance client success manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for insurance client success manager in Baltimore, MD is $82,536.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,100.00 and $98,400.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Client Success Manager vs Insurance Account Executive?

AspectInsurance Client Success ManagerInsurance Account Executive
Primary FocusEnsuring client satisfaction, retention, and ongoing supportAcquiring new clients and managing sales processes
Work EnvironmentCustomer service, account management, client communicationSales, prospecting, client meetings
Required CredentialsInsurance licenses, customer service skills, industry knowledgeInsurance licenses, sales skills, industry knowledge
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, carriers

While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.

What is an insurance client success manager?

Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.

What are the key skills and qualifications needed to thrive as an insurance client success manager?

To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.

How does an insurance client success manager typically collaborate with other departments to support client needs?

Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.
What are popular job titles related to Insurance Client Success Manager jobs in Baltimore, MD? For Insurance Client Success Manager jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Insurance Client Success Manager jobs in Baltimore, MD look for? The top searched job categories for Insurance Client Success Manager jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Insurance Client Success Manager jobs? Cities near Baltimore, MD with the most Insurance Client Success Manager job openings:
Insurance Client Success Manager jobs near you
Infographic showing various Insurance Client Success Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $82,536 per year, or $39.7 per hour.

Coordinator, Client Success

Moore DM Group LLC

Lanham, MD • On-site

$50K - $55K/yr

Full-time

Medical, PTO

Re-posted yesterday

Job description

Description
The Coordinator, Client Success is responsible for supporting marketing and other direct response strategies to acquire, cultivate, retain and upgrade donors across multiple channels. The ideal candidate must be a strong project manager and able to work in a fast-paced, creative environment with ever-shifting schedules and priorities.
Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels, and devices. We are an innovation-led company that is the largest marketing, data, and fundraising company in North America, serving the purpose-driven industry with clients across education, association, political, and commercial sectors.
Check out www.WeAreMoore.com for more information.
Your Impact:
  • Assist the account team with the creation and submission of request documents including but not limited to creative briefs, insertion orders, and concept memos
  • Assist with the internal routing of campaign assets and deliverables
  • Provide administrative support to the account team, including scheduling meetings, updating agendas, taking notes, circulating action items, etc.
  • Confidently liaise with other capabilities or teams to complete tasks (eg. , analytics, project management, creative, strategy)
  • Support the efficient running of your assigned client accounts
  • Support other staff with projects as required

Your Profile:
  • 1 year of agency experience desired
  • Bachelor's degree (B.A. or B.S.) or equivalent from an accredited college or university.
  • Ability to work in a team environment to meet client goals.
  • Friendly, customer-service-oriented attitude.
  • Strong written and verbal communication skills.
  • Exceptional attention to detail and strong organizational/project management skills.
  • Proficiency with Microsoft Office suite of products including Outlook, Word, Excel, PowerPoint, SharePoint , and Teams.
  • Ability to learn and adapt quickly to various communication and workflow platforms such as Workfront, Basecamp, and NetSuite

How We'll Support You:
  • Join the largest marketing and fundraising company in North America serving the nonprofit industry, where we prioritize innovation and professional growth.
  • Collaborate with industry subject matter experts with over 5,000 employees across the enterprise.
  • To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including comprehensive healthcare, paid holidays, and generous paid time off so you can have the time and space to recharge and pursue your other passions and be with the people you care about.
  • Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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