ZipRecruiter

Log In

1

Insurance Client Success Manager Jobs in Washington

Montage Marketing Group

Associate, Client Success

Rockville, MD · On-site +1

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Overview Stakeholder Management and Client Communications * Working alongside a team ... Critical Illness Insurance * Cancer Insurance * Hospital Indemnity Insurance * LegalShield

SailPoint Technologies

Customer Success Manager

Washington, DC · On-site

$59K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is all about client satisfaction and is not a quota carrying sales position ... Life insurance and Accidental Death & Dismemberment (AD&D) 4. Additional life coverage options:

PROVE

Customer Success Manager, Enterprise

Washington, DC · On-site

$100K - $110K/yr

  • Medical

  • Retirement

  • PTO

The Customer Success Manager will be client focused and Prove product savvy. You are someone who ... Fintech, Insurance, Retail)Knowledge of digital identity and Authentication strongly preferred

Citian

Customer Success Manager

Washington, DC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Success Manager will take client feedback and collaborate with our Sales and ... Competitive salary and benefits package including medical, dental, and vision insurance and ...

Medisolv, Inc

Customer Success Manager

Clarksville, MD · On-site +1

You serve as a trusted advisor, ensuring client value, satisfaction, and sustained success with ... Quality Managers, ensuring full utilization of Medisolv's solutions. • Leverage commercial ...

UniFirst

Client Success Representative

Manassas, VA · On-site

$50K - $120K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Cutting edge sales tools, including a data management device with CRM software * Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP ...

Medisolv, Inc.

Customer Success Manager

Columbia, MD · On-site

Its all-in-one quality management platform, ENCOR, helps healthcare organizations advance patient ... You serve as a trusted advisor, ensuring client value, satisfaction, and sustained success with ...

Oryx Software Inc

Customer Success Manager

Mclean, VA

$65K - $75K/yr

  • Dental

Client Relationship Management: Build and maintain strong, lasting relationships with key clients, acting as their primary point of contact and trusted advisor. * Onboarding & Training: Facilitate ...

Citian

Customer Success Manager

Washington, DC · Remote

The Customer Success Manager will take client feedback and collaborate with our Sales and Development teams to ensure an optimal experience with Citian products. The ideal candidate is passionate ...

Citian

Customer Success Manager

Washington, DC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Success Manager will take client feedback and collaborate with our Sales and ... Competitive salary and benefits package including medical, dental, and vision insurance and ...

previous pagenext page

Showing results 21-40

All JobsInsurance Client Success JobsInsurance Client Success Manager JobsInsurance Client Success Manager Jobs in Washington

Insurance Client Success Manager information

What is an insurance client success manager?

Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.

What are the key skills and qualifications needed to thrive as an insurance client success manager?

To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.

How does an insurance client success manager typically collaborate with other departments to support client needs?

Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.

What is the difference between Insurance Client Success Manager vs Insurance Account Executive?

AspectInsurance Client Success ManagerInsurance Account Executive
Primary FocusEnsuring client satisfaction, retention, and ongoing supportAcquiring new clients and managing sales processes
Work EnvironmentCustomer service, account management, client communicationSales, prospecting, client meetings
Required CredentialsInsurance licenses, customer service skills, industry knowledgeInsurance licenses, sales skills, industry knowledge
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, carriers

While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.

What are popular job titles related to Insurance Client Success Manager jobs in Washington?

For Insurance Client Success Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Insurance Client Success Manager jobs in Washington look for?

The top searched job categories for Insurance Client Success Manager jobs in Washington are:

What cities in Washington are hiring for Insurance Client Success Manager jobs?

Cities in Washington with the most Insurance Client Success Manager job openings:

Insurance Client Success Manager jobs near you

Customer Success Manager (PR & Communications)

Hire Hangar

Laurel, MD • On-site

$70K - $90K/yr

Contractor

Re-posted 17 days ago

Job description

Join Hire Hangar and work with fast-growing global companies while building a long-term career.

Job Title| Technical Customer Success Manager (PR & Communications)
Location | Remote (US BASED ONLY)
Time Zone | Eastern Time (EST/EDT)

Role Overview:

We are seeking a client-focused Customer Success Manager to support organizations using an AI-powered social listening and narrative intelligence platform. This platform helps brands and organizations detect emerging online narratives and coordinated inauthentic activity before they escalate. This is a full-time, remote role ideal for someone with a background in PR, communications, or media reporting who is looking to transition into a tech-enabled client success function. The ideal candidate is consultative, detail-oriented, and comfortable acting as a trusted advisor to communications and brand-facing teams.

 

Key Responsibilities:

  • Onboard new clients and guide them through platform setup, dashboards, and alerting tools

  • Help clients interpret narrative and social listening data to inform their communications strategy

  • Build and deliver client-facing reports summarizing platform insights and emerging trends

  • Serve as the primary point of contact for client questions, training, and ongoing support

  • Manage renewals and identify opportunities to expand client engagement with the platform

  • Relay client feedback internally to support product improvements

  • Collaborate with internal teams to ensure a smooth, high-touch client experience

 

Required Qualifications:

  • Background in public relations, communications, media relations, or a related agency environment (non-negotiable)

  • Experience producing or presenting client-facing reports, media coverage summaries, or performance insights

  • Strong written and verbal communication skills with a polished, client-facing style

  • Must be a U.S. citizen or authorized to work in the U.S. without employer sponsorship (required due to compliance with government contract eligibility)

 

Preferred Qualifications:

  • Prior exposure to social listening, media monitoring, or reporting tools (e.g., Meltwater, Brandwatch, Sprout Social, Cision, Talkwalker)

  • Experience working with corporate, brand, or enterprise-level clients

  • Background at a PR or communications agency supporting external clients

 

Tools & Technology:

  • Client-facing analytics/dashboard platform

  • Google Workspace

  • Slack, Zoom, and other remote collaboration tools

We connect top talent with vetted employers, competitive pay, and real growth opportunities.

Compensation Range: $70K - $90K