Customer Success Manager
Tualatin, OR · On-site
Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US ... Health, dental, vision, life insurance * Short & long-term disability * Fertility & adoption ...
Customer Success Manager
Tualatin, OR · On-site
Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US ... Health, dental, vision, life insurance * Short & long-term disability * Fertility & adoption ...
Customer Success Manager
OR · Remote
$75K - $82K/yr
Our Customer Success Managers are central to that promise. This is a high-volume, relationship ... If you are organized, client-focused, and energized by the challenge of keeping a large book of ...
Customer Success Manager
OR · Remote
$75K - $82K/yr
Our Customer Success Managers are central to that promise. This is a high-volume, relationship ... If you are organized, client-focused, and energized by the challenge of keeping a large book of ...
Customer Success Manager
Salem, OR · On-site
Customer Success Manager At AutoStore, customers are our top priority. We need highly motivated ... Additional benefits include Group Life Insurance, Voluntary Additional Life Insurance, Disability ...
New
Customer Success Manager
Salem, OR · On-site
Customer Success Manager At AutoStore, customers are our top priority. We need highly motivated ... Additional benefits include Group Life Insurance, Voluntary Additional Life Insurance, Disability ...
New
OR · On-site
We're seeking a dynamic Enterprise Customer Success Manager to partner with customers and help them ... Excellent communication skills, experience leading client meetings, QBRs, product trainings
Customer Success Manager
Portland, OR · On-site
The Role The Customer Success Manager role is pivotal in building and nurturing long-term ... What you'll do Client Relationship Support * Influence a portfolio of enterprise retail accounts to ...
Customer Success Manager
Portland, OR · On-site
The Role The Customer Success Manager role is pivotal in building and nurturing long-term ... What you'll do Client Relationship Support * Influence a portfolio of enterprise retail accounts to ...
$128K - $160K/yr
... insurance, and a 401(k) with company match. We offer vacation and sick leave benefits (under a ... Surfaces actionable insightstoProduct, Engineering, and Client Success to drive long-term ...
$128K - $160K/yr
... insurance, and a 401(k) with company match. We offer vacation and sick leave benefits (under a ... Surfaces actionable insightstoProduct, Engineering, and Client Success to drive long-term ...
David Turek The Majors Customer Success Manager will partner with internal cross-functional Five9 ... Experience in delivering client-focused solutions based on customer needs * Ability to discuss ...
Growth Customer Success Manager
OR · Remote
$125K - $150K/yr
... enterprise client accounts. Your work will focus on increasing customer satisfaction, NPS ... Health, dental, vision insurance * 401k plans * Unlimited PTO, free lunches at the office What's in ...
Growth Customer Success Manager
OR · Remote
$125K - $150K/yr
... enterprise client accounts. Your work will focus on increasing customer satisfaction, NPS ... Health, dental, vision insurance * 401k plans * Unlimited PTO, free lunches at the office What's in ...
Enterprise Customer Success Manager, Dairy Ever.Ag | Remote (US, excluding California, Hawaii, and ... Ability to travel to client sites as needed, up to 30%. How You Show Up * You are an over ...
Enterprise Customer Success Manager, Dairy Ever.Ag | Remote (US, excluding California, Hawaii, and ... Ability to travel to client sites as needed, up to 30%. How You Show Up * You are an over ...
$77K - $97K/yr
In collaboration with Client Success, Support, and Product teams, TAMs translate incoming technical ... Advises on system configuration, integrations, and insurance data workflows to improve performance ...
$77K - $97K/yr
In collaboration with Client Success, Support, and Product teams, TAMs translate incoming technical ... Advises on system configuration, integrations, and insurance data workflows to improve performance ...
Experience in Customer Success, Account Management, Business Development, or another client-facing role preferred * Ability to discuss, understand, and work within complex project and processes
Strategic Customer Success Manager
OR · Remote
About the Role As a Strategic Customer Success Manager, you will own and grow relationships with ... Medical, Dental, and Vision insurance within 30 days (100% employer-paid medical) * Equity package
Strategic Customer Success Manager
OR · Remote
About the Role As a Strategic Customer Success Manager, you will own and grow relationships with ... Medical, Dental, and Vision insurance within 30 days (100% employer-paid medical) * Equity package
OR · On-site
$150K - $180K/yr
As a Strategic Customer Success Manager, you will take ownership of driving the success of some of ... Health, dental, vision insurance * 401k plans * Flexible PTO, free lunches at the office What's in ...
OR · On-site
$150K - $180K/yr
As a Strategic Customer Success Manager, you will take ownership of driving the success of some of ... Health, dental, vision insurance * 401k plans * Flexible PTO, free lunches at the office What's in ...
Drive client retention and growth by proactively understanding client goals, measuring success, and ... Minimum 4 years of experience in insurance fraud detection and at least 2 years of experience ...
Drive client retention and growth by proactively understanding client goals, measuring success, and ... Minimum 4 years of experience in insurance fraud detection and at least 2 years of experience ...
About the Role As an Enterprise Customer Success Manager, you will own and grow relationships with ... Medical, Dental, and Vision insurance within 30 days (100% employer-paid medical) * Equity package
About the Role As an Enterprise Customer Success Manager, you will own and grow relationships with ... Medical, Dental, and Vision insurance within 30 days (100% employer-paid medical) * Equity package
OR · On-site
As a Customer Success Manager with McCreadie Group, you'll serve as a trusted partner to a defined ... Collaborate with the sales team to provide product demonstrations and address potential client ...
Sr. Customer Success Manager
OR · On-site +1
... Success Manager (CSM) serves as a strategic partner and advocate for our clients, ensuring they ... Proactively manage and resolve client escalations with urgency and professionalism * Coordinate ...
Sr. Customer Success Manager
OR · On-site +1
... Success Manager (CSM) serves as a strategic partner and advocate for our clients, ensuring they ... Proactively manage and resolve client escalations with urgency and professionalism * Coordinate ...
Sr. Customer Success Manager
OR · Remote
... Success Manager (CSM) serves as a strategic partner and advocate for our clients, ensuring they ... Proactively manage and resolve client escalations with urgency and professionalism * Coordinate ...
Sr. Customer Success Manager
OR · Remote
... Success Manager (CSM) serves as a strategic partner and advocate for our clients, ensuring they ... Proactively manage and resolve client escalations with urgency and professionalism * Coordinate ...
Identify and institute best practices in client and program management, delivering business results ... Proven success developing scalable, metrics-driven and cost-effective customer success programs ...
Identify and institute best practices in client and program management, delivering business results ... Proven success developing scalable, metrics-driven and cost-effective customer success programs ...
Business Customer Success Manager
Portland, OR · On-site
$72K - $128K/yr
... Client Services, serving as thevoice of the customer and ensuring long-term customer health ... Up to 5 years of experience in Customer Success, Account Management, Sales, Renewals, or other ...
Business Customer Success Manager
Portland, OR · On-site
$72K - $128K/yr
... Client Services, serving as thevoice of the customer and ensuring long-term customer health ... Up to 5 years of experience in Customer Success, Account Management, Sales, Renewals, or other ...
Insurance Client Success Manager information
What is the difference between Insurance Client Success Manager vs Insurance Account Executive?
| Aspect | Insurance Client Success Manager | Insurance Account Executive |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, retention, and ongoing support | Acquiring new clients and managing sales processes |
| Work Environment | Customer service, account management, client communication | Sales, prospecting, client meetings |
| Required Credentials | Insurance licenses, customer service skills, industry knowledge | Insurance licenses, sales skills, industry knowledge |
| Employer & Industry Usage | Insurance companies, brokerages, agencies | Insurance agencies, brokerages, carriers |
While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.
What are Insurance Client Success Managers?
Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.
What are the key skills and qualifications needed to thrive as an Insurance Client Success Manager, and why are they important?
To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.
How does an Insurance Client Success Manager typically collaborate with other departments to support client needs?
Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.
What are popular job titles related to Insurance Client Success Manager jobs in Oregon? For Insurance Client Success Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Insurance Client Success Manager jobs in Oregon look for? The top searched job categories for Insurance Client Success Manager jobs in Oregon are:
What cities in Oregon are hiring for Insurance Client Success Manager jobs? Cities in Oregon with the most Insurance Client Success Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 3 days ago
Job description
Customer Success Manager
Department: Sales / Marketing
Employment Type: Full Time
Location: US - Oregon - Tualatin
Reporting To: Ryan Cook
Description
Our vision for Customer Success is simple: "We will become an indispensable partner to our best customers - and make them loyal, raving fans of Franklin Electric - through our in-depth customer knowledge, product expertise and end-to-end support. Our efforts will drive revenue growth, customer retention and market expansion". The Customer Success Manager will nurture this vision to create and sustain differentiated, consistent and end-to-end ownership of providing a best-in-class experience to our best customers.
Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better future for generations to come.
Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility.
Join us to create a better future while growing professionally in a supportive environment!
Please note that the facility is currently located in Canby, Oregon but we are looking to relocate by the end of the year to Tualatin, Oregon.
MOVE FORWARD WITH US
What you will be doing:
Who we want:
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.
What you need:
Don't feel like you check all the boxes in the job description? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities.
COMPANY VALUES & BENEFITS
FE provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as:
Why Work at Franklin Electric?
Becoming a part of the Franklin Electric team not only provides outstanding benefits, it also opens doors to opportunities for future growth. Enjoy peace of mind with a world-class company. But more importantly, be satisfied in knowing you make a difference.
Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.
Department: Sales / Marketing
Employment Type: Full Time
Location: US - Oregon - Tualatin
Reporting To: Ryan Cook
Description
Our vision for Customer Success is simple: "We will become an indispensable partner to our best customers - and make them loyal, raving fans of Franklin Electric - through our in-depth customer knowledge, product expertise and end-to-end support. Our efforts will drive revenue growth, customer retention and market expansion". The Customer Success Manager will nurture this vision to create and sustain differentiated, consistent and end-to-end ownership of providing a best-in-class experience to our best customers.
Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better future for generations to come.
Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility.
Join us to create a better future while growing professionally in a supportive environment!
Please note that the facility is currently located in Canby, Oregon but we are looking to relocate by the end of the year to Tualatin, Oregon.
MOVE FORWARD WITH US
What you will be doing:
- Develop and champion the mission, vision and strategy of Customer Success and therein support the team to create and achieve key objectives, action plans, and timetables
- Identify, measure and monitor key performance indicators against strategic goals, trends and best practices
- Perform as a chief VOC officer, aligning customer expectation to internal business best practices
- Lead, coach and further develop Customer Success talent
Who we want:
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.
- Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
- Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
What you need:
- Requires 5+ years of related professional experience.
- Demands a Bachelor's degree in business or related fields.
- Requires managing the entire employee lifecycle and team performance.
- Demands advanced communication skills for internal and external groups.
Don't feel like you check all the boxes in the job description? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities.
COMPANY VALUES & BENEFITS
FE provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as:
- Generous paid time off & holidays
- Paid parental leave & on-site motherhood rooms
- 401(k) with matching & service contributions
- Health, dental, vision, life insurance
- Short & long-term disability
- Fertility & adoption support
- Undergraduate & graduate tuition reimbursement
- Professional development assistance
- Health & wellness programs
Why Work at Franklin Electric?
Becoming a part of the Franklin Electric team not only provides outstanding benefits, it also opens doors to opportunities for future growth. Enjoy peace of mind with a world-class company. But more importantly, be satisfied in knowing you make a difference.
Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.