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Insurance Claims Jobs in Austin, TX (NOW HIRING)

Allied Tech

Claims Specialist

Austin, TX · Remote

Claims Specialist We support clients by keeping their insurance claims processing organized, accurate, and moving quickly through the right next steps. We're looking for someone who is detail ...

Jobtailor

Senior Claims Consultant

Austin, TX · On-site

$90 - $140/hr

Minimum 8 years of progressive insurance claims experience. * Demonstrated experience handling complex property and casualty claims. * Strong understanding of insurance policy interpretation and ...

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All JobsInsurance Claims JobsInsurance Claims Jobs in Austin, TX

Insurance Claims information

See Austin, TX salary details

$12

$23

$42

How much do insurance claims jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for insurance claims in Austin, TX is $23.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $25.48 per hour, depending on experience, location, and employer.

What are insurance claims?

Insurance claims are formal requests made by policyholders to their insurance company for coverage or compensation for a covered loss or policy event. After an incident like an accident, damage, or theft, the policyholder submits a claim, and the insurer reviews it to determine whether the event is covered under the policy. If approved, the insurance company will pay out the agreed-upon amount to the policyholder or a third party. The process may involve submitting documentation, working with adjusters, and sometimes negotiating settlements. Timely and accurate filing is important to ensure claims are processed efficiently.

What are the key skills and qualifications needed to thrive as an insurance claims specialist?

To thrive as an Insurance Claims Specialist, you need a strong understanding of insurance policies, claims processing, and investigative techniques, typically supported by a relevant degree or industry certification such as AIC. Familiarity with claims management software, document management systems, and regulatory compliance tools is essential. Exceptional attention to detail, strong communication skills, and empathy help you effectively assess claims and interact with policyholders. These skills ensure accurate claim evaluation, efficient processing, and high customer satisfaction in a regulated industry.

What are some common challenges encountered in an insurance claims role, and how can they be managed effectively?

Professionals in insurance claims often face challenges such as managing high caseloads, handling complex or disputed claims, and meeting strict regulatory requirements. Effective time management and strong organizational skills can help balance multiple cases, while clear communication and empathy are essential when working with clients during stressful situations. Staying up to date with industry regulations and seeking support from more experienced team members can also help address difficult cases and ensure compliant, fair outcomes.

What is the difference between Insurance Claims vs Insurance Adjuster?

AspectInsurance ClaimsInsurance Adjuster
Primary RoleSubmitting and managing insurance claimsInvestigating and evaluating insurance claims
Required CredentialsBasic knowledge of insurance policies, often no formal certification neededAdjuster license, certifications like AIC or CPCU often required
Work EnvironmentOffice, remote, or on-site at claim locationsFieldwork, on-site inspections, office work
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms

While both roles are integral to the insurance industry, Insurance Claims professionals focus on submitting and managing claims, whereas Insurance Adjusters investigate and evaluate claims to determine coverage and settlement amounts. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are the most commonly searched types of Insurance Claims jobs in Austin, TX?

The most popular types of Insurance Claims jobs in Austin, TX are:

What are popular job titles related to Insurance Claims jobs in Austin, TX?

For Insurance Claims jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Insurance Claims jobs in Austin, TX look for?

The top searched job categories for Insurance Claims jobs in Austin, TX are:

What cities near Austin, TX are hiring for Insurance Claims jobs?

Cities near Austin, TX with the most Insurance Claims job openings:

Insurance Claims jobs near you
Infographic showing various Insurance Claims job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $48,444 per year, or $23.3 per hour.

Claims Specialist

Austin, TX • Remote

Allied Tech
See more jobs at Allied Techexternal

Full-time

Re-posted 3 days ago

Job description

Claims Specialist

We support clients by keeping their insurance claims processing organized, accurate, and moving quickly through the right next steps. We're looking for someone who is detail-oriented, dependable, and comfortable managing that day-to-day work.


What is the pay?

  • $48,000 - $60,000 per year, based on experience
  • Individual performance-based bonus up to 10% of salary
  • Company performance-based bonus up to 10% of salary

What are the benefits?

  • Fully remote position
  • Competitive health, dental, and vision insurance
  • 401(k) with up to 6% company match
  • 40 days of paid time off, inclusive of vacation, sick days, and holidays
  • $200/month home-office stipend
  • Promote-from-within culture with clear opportunities for advancement

What will I be doing?

  • Entering new claim details into client systems accurately and on time
  • Reviewing claim files to confirm required information, documentation, and forms are complete
  • Updating claim records, notes, and status information as new claim activity is received
  • Following up on missing documents, incomplete forms, or other outstanding claim requirements based on client procedures
  • Tracking claim activity and helping ensure routine next steps are completed on time
  • Responding to routine claim-related questions and providing claim status updates as directed
  • Preparing claim summaries, status reports, and other recurring client updates as needed
  • Escalating complex cases through established workflows
  • Following established processes to deliver consistent, high-quality claims processing support

What are the requirements?

  • Strong attention to detail
  • Excellent written communication, including grammar, punctuation, and spelling
  • Strong organizational, task management, and follow-through skills
  • Comfortable working with insurance claims and related documentation across multiple client systems and workflows
  • Able to review files carefully and identify missing information, incomplete documentation, or inconsistencies according to client procedures
  • Fast, reliable internet connection and a distraction-free work environment

What additional qualifications could I have?

  • 1+ year experience in claims processing or similar administrative support experience
  • Familiarity with Google Workspace, Microsoft Office, Microsoft Teams, Slack, Zoom, project management tools, and AI productivity tools

Great claims processing support is about more than processing paperwork -- it's about helping clients keep claims accurate, organized, and on-track and helping policyholders experience a smooth filing process. If that sounds like the kind of work you do best, we'd love to hear from you.