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Insurance Claims Trainee Jobs in Massachusetts (NOW HIRING)

Ops Manager Hauling

Peabody, MA · On-site

$104K - $143K/yr

... claims. * Implement and execute plans to complement the business unit's strategic and operating ... trainee program. Pay Range: The pay range for this position is $104,400.00 to $143,550.00* which ...

... claims. * Implement and execute plans to complement the business unit's strategic and operating ... Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance ...

Ops Manager Hauling

Peabody, MA · On-site

$104K - $143K/yr

... claims. * Implement and execute plans to complement the business unit's strategic and operating ... Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance ...

Showing results 21-30

Insurance Claims Trainee information

See Massachusetts salary details

$24.7K

$51.3K

$101.4K

How much do insurance claims trainee jobs pay per year?

As of Sep 3, 2026, the average yearly pay for insurance claims trainee in Massachusetts is $51,250.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,083.00 and $53,638.00 per year, depending on experience, location, and employer.

What does an insurance claims trainee do?

An Insurance Claims Trainee learns how to evaluate and process insurance claims under the supervision of experienced claims adjusters or managers. They are trained to investigate claims, assess damages, review policy coverage, and communicate with policyholders and third parties. This role involves both classroom and on-the-job training to understand insurance policies, legal requirements, and best practices in claims handling. As trainees gain experience, they gradually take on more responsibility and work towards becoming fully qualified claims adjusters.

What are the key skills and qualifications needed to thrive as an insurance claims trainee, and why are they important?

To thrive as an Insurance Claims Trainee, you need a bachelor's degree (often in business or a related field), analytical skills, and basic knowledge of insurance principles. Familiarity with claims management software, Microsoft Office Suite, and sometimes completion of industry certifications such as AIC (Associate in Claims) is typical. Attention to detail, effective communication, and strong problem-solving abilities are important soft skills for this role. These skills and qualifications help ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What types of training and mentorship can I expect as an insurance claims trainee?

As an Insurance Claims Trainee, you can expect a blend of classroom-based learning and on-the-job training. You’ll likely participate in structured development programs led by senior adjusters and trainers, covering topics such as policy interpretation, claims investigation, negotiation, and customer service. Mentorship is a key part of most programs, with experienced claims professionals providing guidance, feedback, and support as you handle real claims under supervision. This setup allows you to gain practical experience while gradually increasing your responsibility and independence.

What is the difference between Insurance Claims Trainee vs Insurance Claims Adjuster?

AspectInsurance Claims TraineeInsurance Claims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationsHigh school diploma; often requires licensing and certifications
Work EnvironmentTraining programs, office settings, supervised tasksFieldwork, office, or a combination; independent decision-making
Employer & Industry UsageEntry-level training within insurance companiesFull-time professional role handling claims processing and settlement

The main difference is that an Insurance Claims Trainee is an entry-level position focused on learning and training, while an Insurance Claims Adjuster is a fully qualified professional responsible for evaluating and settling claims. Trainees typically undergo training and supervision, whereas Adjusters work independently with licensing and experience.

What are the most commonly searched types of Insurance Claims jobs in Massachusetts?

The most popular types of Insurance Claims jobs in Massachusetts are:

What are popular job titles related to Insurance Claims Trainee jobs in Massachusetts?

For Insurance Claims Trainee jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Trainee jobs in Massachusetts look for?

The top searched job categories for Insurance Claims Trainee jobs in Massachusetts are:

What cities in Massachusetts are hiring for Insurance Claims Trainee jobs?

Cities in Massachusetts with the most Insurance Claims Trainee job openings:

Infographic showing various Insurance Claims Trainee job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 21% Part Time, 1% Temporary, 6% Contract, and 1% Nights. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $51,250 per year, or $24.6 per hour.

Ops Manager Hauling

Republic Services

Peabody, MA • On-site

$104K - $143K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Key responsibilities

  • Manage collections activities, container delivery, and pick up for commercial, industrial, and residential customers.

  • Oversee and coordinate a team of supervisors, dispatchers, clerks, drivers, and helpers to ensure efficient route operations.

  • Ensure compliance with safety, environmental, regulatory, and operational standards while managing budgets and expenses.


Republic Services rating

7.3

Company rating: 7.3 out of 10

Based on 581 frontline employees who took The Breakroom Quiz

35th of 92 rated recycling and waste


Job description

POSITION SUMMARY: Within a business unit, the Operations Manager - Hauling is responsible for managing the collections activities for commercial, industrial and residential customers, as well as container delivery and pick up, in a geographically dispersed area. The position manages a team of Operations Supervisors, , Dispatchers, Operations Clerks, Drivers and Helpers who are responsible for the route system for commercial, roll-off and residential customers throughout the business unit. The Operations Manager - Hauling works with his or her General Manager, and other managers in the business unit, to execute a local market strategy that complements the Area's overall strategic operating and marketing plans and implements tactical initiatives to drive functional excellence and budget achievement. The Operations Manager - Hauling oversees all matters related to collections operations,effective safety and accident prevention programs, compliance with standards and drives change management initiatives that contribute to the growth and durability of the business unit.
PRINCIPAL RESPONSIBILITIES:
  • Manages a staff, including hiring, training, coaching, performance management; develop supervisory goals and objectives; and effective resolution of safety issues and claims.
  • Implement and execute plans to complement the business unit's strategic and operating plan; champion the execution of tactical initiatives within the Business Unit to maximize the customer experience, growth and durability, while optimizing profitability.
  • Ensure maximum productivity and route management systems for commercial, roll-off and residential routes and establish productivity goals where needed; ensure adherence to operating standards; and manage labor hours and disposal expenses.
  • Interact with customers and local, state and federal government employees to resolve customer service concerns; ensure regulatory compliance standards are met.
  • Oversee effective safety and accident prevention programs to ensure all reasonable action are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain and effective loss control and safety program.
  • Lead operations to ensure compliance with all standards including environmental, operating, regulatory, safety, accounting and ethics.
  • Approve expenses and manage budget for the operations department including approval of purchase orders and vendor pricing.
  • Develop a best-in-class team and workplace culture and effectively manage performance and talent development; drive best-practice sharing.
  • Build and maintain strong and effective relations with relevant government, community and environmental groups

QUALIFICATIONS:
  • Demonstrated business acumen, strategic thinking and an ability to execute against formulated strategy.
  • Demonstrated ability to lead change initiatives.
  • Able to direct large staff.
  • Is process-oriented and results-oriented in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success and marshaling resources to accomplish goals and objectives.
  • Demonstrated problem-solving, analytical, critical-thinking and decision-making skills.
  • Demonstrated ability to optimize near-term results that contribute to long-term sustainable success.
  • Is collaborative; builds and works with teams.
  • Creative thinker who challenges conventional solutions.
  • Demonstrates and promotes ethical behavior.
  • Has strong leadership skills and proven judgment of talent, with an emphasis on hiring and developing high performance teams.

MINIMUM REQUIREMENTS:
  • High School Diploma or GED.
  • Minimum of 2 years of supervisory or management experience or participation in Republic Services' management trainee program.

Pay Range:
The pay range for this position is $104,400.00 to $143,550.00* which reflects the minimum wage in multiple jurisdictions. The actual range will depend on the locality in which you are hired.
Bonus Plan Details (if applicable):
Bonus - Annual Incentive Plan Target, 20% Annual
Rewarding Compensation and Benefits
Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• 401(k) plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO)
• Benefits https://jobs.republicservices.com/us/en/about-us/benefits
The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services' commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4.
ABOUT THE COMPANY
Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2025, Republic's total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions:
  • Safe: We protect the livelihoods of our colleagues and communities.
  • Committed to Serve: We go above and beyond to exceed our customers' expectations.
  • Environmentally Responsible: We take action to improve our environment.
  • Driven: We deliver results in the right way.
  • Human-Centered: We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
STRATEGY
Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets.
We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.
Recycling and Waste
We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs.
Environmental Solutions
Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.
Sustainability Innovation
Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.
The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. These innovative sites process rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.
Our customers are increasingly looking for decarbonization solutions, and we are leveraging our network of landfills to meet that need. Republic is committed to harnessing landfill gas, a natural byproduct of decomposing waste, and converting it to energy. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).
RECENT RECOGNITION
  • Barron's 100 Most Sustainable Companies
  • CDP Discloser
  • Dow Jones Best-In-Class Indices
  • Ethisphere's World's Most Ethical Companies
  • Fortune World's Most Admired Companies
  • Great Place to Work
  • Sustainability Yearbook S&P Global

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