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Insurance Claims Processing Jobs in Seattle, WA (NOW HIRING)

Claims Administrator

Sumner, WA · On-site

$30 - $34/hr

... insurance claims for Potelco, Inc. If the following interests you, we encourage you to apply! What You'll Do Receive, investigate, and process damage claims including property, auto, utility lines ...

... insurance claims for Potelco, Inc. If the following interests you, we encourage you to apply! What You'll Do • Receive, investigate, and process damage claims including property, auto, utility ...

Claims Service Associate

Seattle, WA · On-site +1

$70K - $105K/yr

Physicians Insurance A Mutual Company is dedicated to protecting, defending, and supporting our ... Maintain precise system data, track intake metrics, and process regulatory reporting or referrals ...

Claims Adjuster Trainee

Auburn, WA · On-site

$28.61 - $30.53/hr

... claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on ...

Medical Billing Specialist

Tacoma, WA · On-site

$22.16 - $25.66/hr

... processing, along with the ability to work efficiently within electronic payer systems such as ePACES. Responsibilities: * Prepare and submit medical claims accurately and promptly to insurance ...

Showing results 41-60

Insurance Claims Processing information

See Seattle, WA salary details

$13

$25

$38

How much do insurance claims processing jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for insurance claims processing in Seattle, WA is $25.42, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $28.99 per hour, depending on experience, location, and employer.

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What does an insurance claims processing do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage eligibility and the amount payable. They verify information, process documentation, and communicate decisions to policyholders, often using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary training in insurance or related fields. Relevant skills include attention to detail, communication, and familiarity with claims processing software. Gaining experience through internships or entry-level positions can improve job prospects, and some employers may require certification such as the Certified Claims Professional (CCP).

Is insurance claims processing a stressful job?

Insurance claims processing can be a stressful job due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult customer interactions, which can contribute to job-related stress.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are the key skills and qualifications needed to thrive in insurance claims processing?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.
What are popular job titles related to Insurance Claims Processing jobs in Seattle, WA? For Insurance Claims Processing jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Processing jobs in Seattle, WA look for? The top searched job categories for Insurance Claims Processing jobs in Seattle, WA are:
Infographic showing various Insurance Claims Processing job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $52,874 per year, or $25.4 per hour.

Claims Administrator

Potelco, Inc.

Sumner, WA • On-site

$30 - $34/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Potelco rating

8.9

Company rating: 8.9 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

About Us

Potelco, Inc., a subsidiary of Quanta Services, Inc. (NYSE: PWR), was founded in 1965. We specialize in engineering, procurement, and construction (EPC) services, which include designing, estimating, material acquisition, project management, construction, emergency power restoration, system maintenance, and similar services. Our expertise is in power, transmission, distribution, and substation projects. We are a leading full-service provider of power infrastructure, construction, and support services in utility and energy contracting throughout the Pacific Northwest and neighboring states.

We are proud to be working with some of the region's largest energy companies as we continue to modernize their electric systems, move towards de-carbonization, and maintain thousands of miles of overhead and underground lines serving millions of residential and commercial customers. We uphold high safety, productivity, and reliability standards as we work with our customers to provide both current and strategic, forward-thinking energy infrastructure, delivery, and solutions.

About this Role

If you enjoy working with a great group of professionals, are accurate, thrive in a fast-paced environment, and enjoy using your problem-solving and analysis skills, then we have a role for you! Potelco, INC., seeks a great Claims Administrator to join the team at our Sumner, WA office.

The Claims Administrator is responsible for performing administrative duties related to insurance claims for Potelco, Inc. If the following interests you, we encourage you to apply!

What You'll Do

Receive, investigate, and process damage claims including property, auto, utility lines, etc.

Draft correspondence regarding the release of claim, payment requests, subrogation demands, and denial letters

Communicate via phone and email to help gather missing information and support documents

Work closely with Base Managers, General Foreman, and Superintendents to process damage claims in an organized and timely manner

Record utility line damage to Common Ground Alliance

Maintain accurate files with correspondence and all supporting documentation

Update claimants, customers, and bases on the status of the claim through the review process

File documents for small claims court proceedings

All other duties as assigned

What You'll Bring

Minimum Qualifications:

Minimum of one year of claims experience in a business environment

Ability to communicate effectively, both written and verbal

Must be proficient with Microsoft Office suite (Excel, Word, and Access)

Ability to work independently and as part of a team

Ability to manage multiple projects and tasks concurrently

Ability to manage multiple competing deadlines

Preferred Qualifications:

Bachelor's Degree

Knowledge of the utility industry

What You'll Get

Benefits:

401(k)

401(k) matching

Dental Insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Compensation RangeThe anticipated compensation for this position is USD $30.00/Hr. - USD $34.00/Hr. depending on experience and qualifications.Equal Opportunity Employer

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.

Employment Type: OTHER

What Potelco employees say

Pay

Hours and flexibility

Workplace

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